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based on 34664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service!
Our carpets looked really bad. We had set in doggie stains plus many other spots from 100s of people walking through the house for an estate sale. I figured we would actually have to replace the carpet. Someone referred me to Zerorez and I am so glad we used them. The carpets came out awesome and look brand new!
Making the appointment was easy
He was on time and explained everything he was going to do. Respected property and was very pleasant. The carpet was not soaked and it turned out great!
maybe have more pads to protect the tyle next to the rug
We have had our carpets cleaned several times by Zerorez and each time they did an incredible job!
The service technicians are always on time and do a wonderful job.
Would highly recommend your company.
The dedication and hard work of the staff
Great service & carpets got remarkably clean!
He did a great job.
It’s clean cleaning!
The efficiency and the lookmof our carpet is great.
I will not be using Zerorez again for 3 reasons. First, the $25 water disposal fee and second, the $25 set up fee. Total BS!!! And 3, the tech grumbled about which carpet to clean first (this is a vacation rental building and carpets needed to be cleaned according to availability), and, the tech repeatedly looked up brands to check for...I don't know what - way too corporate. He was told repeatedly the rugs had been cleaned many times.
Been using Zerorez for the last few years & they always do a great job! Friendly service too! 👍🏼
The dog diarrhea stain and smell didn't come out.
It would be nice to have the carpets dry enough after 8 hours to put the furniture back in bedrooms.
The technician was very professional and answered all our questions, checked with us about any trouble areas before starting and requested that we review the finished product in case there was any areas that needed more attention. This technician has been the best technician that has cleaned our carpet.
You’re a great company….our family has been using your service for many years. Thank you!
Our technician was very professional and polite - Went the extra mile to give exceptional customer service. We will definitely schedule Zerorez again for carpet cleaning. Thank you very much - We really appreciate doing business with Zerorez.
Thank you very much Fransisco for such a great job (looks brand new) done on time!!!
Clean carpet
Maurice was very professional while friendly and, above all, did an excellent job on cleaning. The best person I have had.
Very clean and dries fast with no residue.
Courteous and on time
Was very happy with the service. The technician that was here provided excellent quality service, and answer any questions that I had very easily. Thank you.
Everything.
The service technician was polite, friendly and very efficient! Carpets looked like new when finished.
Gentleman who came to the house to clean my carpet was very professional did a good job . Polite and training a new recruit.
No residue. Fast drying (usually).
Thank you
The rep was cordial and the work is thorough! I also appreciate the seamless process and great results...carpet is clean and dried fast! Thumps up!