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based on 34664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue
Communication was just ok. We live in a high rise so a more thorough cleaning was no available as the portable cleaning unit was not as strong. That would have been nice to know. Also, no furniture is moved. Also would be nice to know for those who are unable to move chairs or tables. And post cleaning - how long before you can walk on the carpet, move furniture back. Drying time, the use of fans to dry. None of this was brought ip. Sll should have been.
The technician was very good, helpful and the carpet came out cleaner than anticipated. So in the end we wete pleased. Thank you
Easy to book an appointment and the people who come to do the work are very courtious and pleasant
The carpet turned out beautifully..
The gentleman was very knowledgeable and did a excellent job
Great job!
You leave my carpet clean and sanitary and your employees are thorough and polite. I have not been disappointed in I believe 15 years,
Thank you.
I specifically requested, through the management office at my office complex, that any items in my office that were not already moved should be just left in place.
This was not done. A large silk plant (tree) was moved to the balcony of my office and laid on its side. This resulted in a number of small branches and leaves to be broken off this plant. This shows no consideration for the delicate nature of a silk plant.
I am not trying to find a shop to repair this, if possible. I will be forwarding this bill for repair to your company for payment.
I have used Zerorez for years. I like that there is no residues that soaps can leave behind to attract more dirt.
I requested to clean my sofa and after cleaning it looks as if it’s not even cleaned at all. It was a waste of money.
The technician isn't always trying to upsell us. He is very thorough and professional.
Technician was super nice and did a good job!
I my opinion I think this is your go to carpet, furniture cleaning company. I made my appointment weeks in advance as I had company coming so I wanted all areas looking perfect. I was given the date I asked for and they arrived as scheduled. Very professional and walked me through their process. Great Job!! I would highly recommend this company!
Your representatives are professional and knowledgeable. The cleaning system does a great job. I have never been disappointed with your service.
Great service!
Jorge scheduled date for work perfect for our schedule, showed up early and professional, very nice guys. Work done was very nice, carpet very clean, also did the tile floors in our business office, hasn't looked better since new.
I have used ZeroRez several times, and have been happy with the results. Eduardo did an excellent job cleaning 2 sofas and 2 chairs, as well as the carpet. It was good to see him again. He has cleaned carpet for me in the past.
I like everything about Zerorez. They do a great job cleaning the carpets, tile and upholstery and the job lasts. They aim to please and meet your every need. I am a forever customer. Wouldn’t use any other cleaning service.
Our technician was awesome!!!
My technician, Jorge is the BEST!! When he finishes, the carpet looks new and is so soft!!
Ours is a tough carpet since its older and mauve colored. Jorge makes it beautiful every time!
Non-chemical, dries relatively quickly, Marcel is very thorough.
came out great and service tech was very nice and professional
Prompt service. Easy to schedule and reschedule as needed. Everything looks good upon completion.
We have used Zerorez before many times. The guys do a great job cleaning the carpet. Very professional!
Wanted to compliment Francisco our technician who cleaned our carpet on 9/13/23. He was hard working and meticulous.. did an excellent job. I would recommend him for other jobs. Nice and friendly guy!🙂
he was very efficient and carpets came out very clean.
My carpet looks amazing! I didn’t think the stairs could get so clean.
The two gentlemen were very polite & amazed me when they asked if I wanted to overlook the areas as they cleaned. I will definitely contact in the future.
Fast service appointment. Clean carpet without chemicals. Safe for people and animals. Efficient servicemen. Pleasant and on time, accommodating.
They did a very good job cleaning my carpet.
Professionalism. I like the product. Always great service.
Service was great and the experience was smooth. We loved them so much we are using them again !
Our carpet has never come out so clean, loved the product and loved the end results. Maurice was very professional and very nice....great customer service. We will certainly recommend Zerorez over and over again!!!!