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based on 34664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality, friendliness and professionalism of your product and representatives is what I like most and am a repeat customer.
My quote was $ 80 less than what I had to pay
Service was right on time. He finished very quick and the carpets look great!
The technician was on time. Very efficient and knowledgeable.
He missed a mark on the carpet that I removed with brush and rug
cleaner
They were prompt and very clean. We have had Zerorez twice now and they have done a very nice job both times.
Thank you.
I loved my 2 workers. They took pride in their work. My carpets were dirty and they did a great job. Please give Jorge and his worker high marks for this one.
You staff is get!! Max did an excellent job!!!
My carpets look amazing. I have a dog and they get regular wear and tear, plus paws and dirt and sometimes mud. Zerorez does an awesome job of making them look new each time they are cleaned. The technician (Jeremy from Irvine office) is very thorough and professional. He is great with my dog, too.
Thank you for a great service.
Marcel is terrific.
Your people are grest
True to form. Arrived as time scheduled. Outstanding job. Cleaned to my satisfaction. Very professional. Equipment used to clean worked well. Great job
finally came for service 4 hours late
My floors look wonderful! We had our wood floors and bedroom carpets done and it gave my rooms new life. Eduardo was fast and thorough, he did a great job!
I am very disappointed that the carpet cleaning guy scrapped up my bedroom door with his hose or something and took chunk of wood out of the door.
Jeremy was very professional and attentive; fast worker; got the carpet clean!
Highly recommended
Carpet has no residue like others
Your technician was very polite and nice. He did a good job. I have already recommended you to a friend.
Good and fast. steve
closet carpet was left much too wet, it took over three days to dry
I really appreciate the technician, Rudy, who has now done my carpet several times. He always tries to get every spot out of the carpet and especially my staircase. He did an outstanding job on my couch. It looks like I just bought it. I appreciate his honesty and his dedication to the client to make us happy. As far as the product goes, I believe it does not leave a residue on the carpet, like many other products due.
Again, I really appreciate Rudy.
Thank you, Carlene Rizzo
You did an incredible job! The carpet was much cleaner than when we used a different cleaner several years ago. We will stick with Zerorez going foward. Thanks.
Jim Agronick
This was my 4th time using Zerorez and my last. Previously the cleaners were very knowledgeable and personable and did an excellent job ensuring carpets were clean. This time the carpets dried with many spots left behind and they don’t have the clean appearance they have had in the past. I am also very disappointed in the 7.50 credit card fee. This was not disclosed in the estimate, the confirmation email, nor confirmation text. There is a whole blurb about payments and never was a fee disclosed. I would like a refund if the $7.50 at minimum and either a second cleaner to come out or a partial refund.
very professional and definitely would recommend
I had a knowledgeable and proficient technician- I would ask for him specifically next time. Jeremy did a great job! Thank you.
Your products are why I use Zero Rez year after year. Your service technician, Rodolfo Rios,
did an excellent job.
The whole process keeps our carpets fresh and clean way longer then any other process out there. It's worth the money, which isn't much more then other companies charge.
good job
no soapy chemichals
The professional cleaning and wonderful customer service.
Excellent job. Pretty expensive but great.

Great customer service