Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2023 — Rated 10 out of 10 by Nita Bryantazmar Zerorez Los Angeles
What do you like about our products and services?

In time and professional

Report a concern   November 22, 2023 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

They do a good job on my ceramic tile.

Report a concern   November 22, 2023 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

No soap, no residue, professional and friendly service person

Report a concern   November 22, 2023 — Rated 10 out of 10 by Deanna Perata Zerorez Los Angeles
What do you like about our products and services?

I Love my clean carpets :-)
My service man did a great job....and the price was good.

Happy Thanksgiving
Ron & Deanna Perata

Report a concern   November 21, 2023 — Rated 10 out of 10 by Tom Dreesen Zerorez Los Angeles
What do you like about our products and services?

You were highly recommended to me by a neighbor and from the moment I talked to you I was satisfied. You set a price and then we set a time and date. You stayed in constant touch me even up to two hours before you arrived. Your man showed up on time and did an outstanding job. I had a couple of areas that were heavily stained and he spent extra time and eliminated the stains so the rug looked like new. I will gladly recommend you to family and friends.
Tom Dreesen
Sherman Oaks

Report a concern   November 21, 2023 — Rated 10 out of 10 by T.N. Zerorez Los Angeles
What do you like about our products and services?

On time, great work at reasonable cost

Report a concern   November 21, 2023 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time, did a great job and the price was reasonable.

Report a concern   November 21, 2023 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Customer service

Report a concern   November 21, 2023 — Rated 0 out of 10 by J.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

II have used Zerorez many times of the years. Last time was 2018 as we replaced carpets in 2021-22. Not the same quality of service as in the past. I asked about pre- treating spots or areas of heavier traffic. I was told that it was not necessary, so we have spots that I will remove myself. Spotted and wear area were extremely wet and soggy for several days. Scotchguard or whatever you call it was put on for entire area of stairs, hall and family room took about 3 minutes to apply. Not worth the $90. Technician was polite, on time but seemed to be in a hurry. Stairs and hall look fine. I reluctantly agreed to pay for furniture moving to clean under it. All but one piece I had to move back and I am 82. I was not charged because I was never charged previously for moving a piece to clean under it. SERVICES ARE WAY TOO HIGH FOR LITTLE OVER AN HOURS WORTH OF WORK. i should have asked for a quote before he started. Do not bother to return as I will replace the carpeting in the family room after the holidays because I don't like the way it looks. We're done. Never again.

Report a concern   November 20, 2023 — Rated 10 out of 10 by Kevin Evans Zerorez Los Angeles
What do you like about our products and services?

Very professional company. Very pleased at how good the carpets look.

Report a concern   November 20, 2023 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Jeremy did a great job on our carpets -- got out an ink stain on the stairs I didn't think would ever come out. Thank you!!!

Report a concern   November 20, 2023 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

The technician was on time and very pleasant and polite. The carpet and couch look great and everything went wonderfully. I will definitely use your services again

Report a concern   November 19, 2023 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Great results, great communication, good pricing and friendly and efficient employee who came for the job.

Report a concern   November 19, 2023 — Rated 10 out of 10 by Tony Siok Zerorez Los Angeles
What do you like about our products and services?

You don’t soak the carpet and use green products. Carpet drys in a few hours. You technician’s are always professional.

Report a concern   November 19, 2023 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

They cleaned my carpet for a fair price.

Report a concern   November 19, 2023 — Rated 8 out of 10 by C.A.W. Zerorez Los Angeles
What could we do to improve?

Great service, on time, worked hard to try and bring our carpet
back to life,

Report a concern   November 18, 2023 — Rated 10 out of 10 by N.L. Zerorez Los Angeles
What do you like about our products and services?

I love that it's easy to schedule service via text. Appointments are easy to get and the technicians always arrive when they say they will.

Report a concern   November 18, 2023 — Rated 10 out of 10 by K.V. Zerorez Los Angeles
What do you like about our products and services?

Carlos did a great job.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Beverly Gutierrez Zerorez Los Angeles
What do you like about our products and services?

Alex, my tech, called when he was on his way giving me a time arrival estimate. He walked with me through the house and listened to my concerns and was honest when my expectations were not realistic - and he was right. The experience was great and considering the age of the carpet, it looks almost new again. I highly recommend Zerorez

Report a concern   November 18, 2023 — Rated 10 out of 10 by R.I. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time, fast service, excellent job

Report a concern   November 18, 2023 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks like new without that crunchy feeling

Report a concern   November 18, 2023 — Rated 10 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

Technicians are great!
On time and personable.

Report a concern   November 18, 2023 — Rated 10 out of 10 by B.O. Zerorez Los Angeles
What do you like about our products and services?

Very efficient cleaning, on time arrival and thorough cleaning of the carpet. I will call this company again.

Report a concern   November 17, 2023 — Rated 10 out of 10 by Jan Bartsch Zerorez Los Angeles
What do you like about our products and services?

We have used Zero Rez for about 15 years. We had a carpet stain our previous cleaner said would never come out.
The first time we had Zero Rez it came out! Have used them ever since.
Jan Bartsch

Report a concern   November 17, 2023 — Rated 9 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Friendly, thorough service! Too bad the prices are
getting a little too high!

Report a concern   November 17, 2023 — Rated 10 out of 10 by Dennis Seider Zerorez Los Angeles
What do you like about our products and services?

Marcel

Report a concern   November 17, 2023 — Rated 10 out of 10 by Jay Kane Zerorez Los Angeles
What do you like about our products and services?

The work was excellent and your provider was nice and professional

Report a concern   November 17, 2023 — Rated 10 out of 10 by Karen Hill Zerorez Los Angeles
What do you like about our products and services?

Jorge was professional and made sure everything was clean to my liking. I feel he went above and beyond his job. With my new carpet, I’ve only had Zerorez out to keep it clean.
I also recommended Zerorez to my sister-in-law.
KDHill

Report a concern   November 17, 2023 — Rated 10 out of 10 by Nancy Makki Zerorez Los Angeles
What do you like about our products and services?

Excellent service!

Report a concern   November 17, 2023 — Rated 10 out of 10 by John Stone Zerorez Los Angeles
What do you like about our products and services?

My carpets look and feel like new.


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