What our clients think of us!

Rob was great. Did a great job and was very professional and nice.

MORE prep time allowed to prestain treat, maybe come up with a presoak solution out of the same citrus solution for presoak carpet.

The carpet seemed to be cleaner. The carpet was soft and not stiff feeling. The only concern I had was it appeared that stains reappeared over the next couple of days.

The equipment is more powerful and there is very good customer service.

Josh was a very nice technician. Did a great job. Left everything very clean.

Technician was great. My carpets look great and I will recommend to friends.

technician was professional, knowledgeable, and did a great job of getting my carpet clean.

Everything was EXCELLENT

It was easy to schedule the cleaning, the technitian got right to it and I felt very satisfied with the work. The only issue is I did not know why some pink spots showed up on the carpet. I think they were there from before and just showed up because I had the carpet cleaned. I will definately be calling you again for the next phase and the next time I need to clean. Thank you.

Efficient, organized, on time, polite, reasonably priced, and good work.

The Zerorez carpet cleaning system left areas of our carpet unsatisfactory. Areas that still look grey and somewhat dingy.

Your technician Brian was courteous, fast, and helpful.

They were very thorough and explained what to expect. The carpets were clean and there was absolutely no smell (i.e. no chemical or perfume smell). The technician was very pleasant, and it was quick. Yes, the carpets were wet, but they dried within a few hours, and it didn't smell like wet carpet. I am VERY pleased with the results!

Although the cost of your service is 50% higher than my traditional carpet cleaner, it appears that the quality of work which you provide makes it a good deal. However, I must say that my carpet always looks great the first week after a cleaning, the final proof will be how long it stays that way without the residue imbedded in the carpet. I fully expect zerorez will perform as advertise, and come through with flying colors.

Process is great, people at the call center are very nice. Our technician is always friendly, helpful, enthusiastic and very nice. His service is excellent.

Livingston did a fantastic job. Our carpets are very clean. It was very easy to set up the appointment. We are very pleased with the friendly,professional, and knowledgeable technician. We will be calling for your services again.

I like that I received an email confirming the appointment and it included information about prep for the appointment & your technicians (that they always wear a uniform & drive a "Zerorez" vehicle...very important!). The technician was professional & thorough. I felt safe having him in my home. I also liked receiving the invoice that was instantly emailed to me. I will recommend Zerorez to others, however, I will caution them that I feel the service is more expensive than others. Overall a great experience.

The staff is super friendly at the call center and they set me up for just what I wanted. Keith was a fabulous technician, my carpets never looked better. I love the way zerorez cleans carpets!

Courteous technicians, arrive on time and always professional.

I love the way my carpets look after Zerorez has finished. I have several dogs and when I call for an appointment it's because my carpets really need it. But after the wonderful Zerorez technician is finished they look like new again! And I also have my upholstered furniture cleaned. They do an equally wonderful job there. The technicians are always professional, on time, and pleasant to work with.

On time, friendly, knowledgable courteous.

I have to admit that I hadn't cleaned my carpets for a few years. There were many tough stains that had been there for years and one bedroom had beverages spilled repeatedly and then left to dry. Ugh. The technician did a wonderful job cleaning. The tough stains are barely noticeable and the one really bad bedroom is so much nicer! The call center person asked many pertinent questions and was very friendly. Thank you, Zerorez!

Everyone was professional, personally interested, and efficient.

I would like use your technician, Rob Keith, the next time I have my carpets cleaned. He was fantastic.

I was impressed by the fact that the guys were courteous, friendly, efficient,clean and quick. My carpet never looked this good in a long time. It even smells fresher in the bedrooms. Thanks guys. Mrs. Williams

Very responsive & professional

Very professional staff. Technician arrived right on time. This is my 6th or 7th appointment with Zerorez and I wouldn't use anyone else to clean my carpets.

Call center was very nice and helpful, technicians were so thorough, really working the dirtiest parts of the carpet until they were clean. Nice job! I'll definitely call again and hope to have you do the grout on my tile floors and counters soon.

Hello,

What I like now is the confirmation email, the letter explaining exactly how many square feet I can expect to have cleaned and the other parameters of the cleaning process. I certainly wish I would have known this about 10 cleanings ago. I finally measured the areas I needed cleaned before my last visit, and I am extremely dismayed to find that I had been shorting myself a great deal. My friends, family and neighbors had all told me I was paying way too much for the areas I had been having cleaned.

Since Brian left, I have had a couple of poor experiences. I have been tempted not to go back again. But, after speaking with Debbie, I gave Zerorez one more try. I like her very much. I always had great service from Brian and now from Keith. Both are wonderful additions to your team.

Sincerely,
Name removed

everything

Everything was done so professionally. Your young man Brett was great. I have already recommended you to several friends and asked them to specifically ask for Brett.

I will probably call again as the one area that was super super dirty appears to have some sports coming up again but that is not because it was not cleaned thoroughly, I believe it is because it is in the walk way from the kitchen to dining room. It looked beautiful before it dried, but now just a little bit coming up. I can live with that for now.