Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35729 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 9, 2012 — Rated 10 out of 10 by M.A.H. Zerorez Los Angeles
What do you like about our products and services?

Our technician and the fact that he always does a great job above and beyond.

Report a concern   November 9, 2012 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Your technician Dennis Smith was absolutely professional. He came right in, put down pads to protect my hardwood floor and corner protectors for my furniture. (something I had NEVER seen before). I will definately use your service again, because of him. You don't mind paying for something, if you're getting good service and I have since referred your company to a couple of my friends.

Report a concern   November 8, 2012 — Rated 10 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

The technician was very accommodating. The floors came out so clean and the carpet looks great and dried quickly.

Report a concern   November 8, 2012 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

The rep really took his time and explained what he was doing to treat the stain. He was very professional and excellent customer service.

Report a concern   November 8, 2012 — Rated 10 out of 10 by Dave Edmunds Zerorez Los Angeles
What do you like about our products and services?

Very friendly and professional.

Report a concern   November 8, 2012 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

I was especially impressed with the amount of time it took to clean the carpet. My carpet looks like new again.

Thanks.

Report a concern   November 8, 2012 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

Fast courteous and efficient.

Report a concern   November 8, 2012 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

The absence of soap and odor was very beneficial for my wife as she has asthma. The thoroughness of the cleaning was impressive, and it dried very quickly. We were very happy with it all.

Report a concern   November 8, 2012 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Fast, effiecent and Clean

Report a concern   November 7, 2012 — Rated 5 out of 10 by H.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Price was higher than expected

Report a concern   November 7, 2012 — Rated 7 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

I loved that the I didn't have to worry about residue or chemicals but the carpet was very wet in certain areas afterward, like it had been thoroughly suctioned.

Report a concern   November 7, 2012 — Rated 10 out of 10 by E.S. Zerorez Los Angeles
What do you like about our products and services?

Your product works grate, and your pricing is fair. Also your service tech. Was a pro, and did a grate job. Thank you so much.

Report a concern   November 7, 2012 — Rated 9 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Industrial strength equipment. Minimal chemical.

Report a concern   November 7, 2012 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

I will not use any other company other than Zerorez! Having experienced less than mediocre service, and staff, with other cleaning companies, the customer service is exemplary at Zerorez! From the initial phone appointment, to the emails, to the follow-up reminder calls, every company should take a leaf from your book in professionalism and down right "nice!" I have now used Zerorez for the third time, and have been equally pleased and impressed with your total package each time, establishing that this is not a fluke, but a practice representing your company. Bravo!

Report a concern   November 7, 2012 — Rated 10 out of 10 by J.T.M. Zerorez Los Angeles
What do you like about our products and services?

The truck arrived on time, service was excellent, David was thorough and friendly. I like that your service is environmentally friendly and does not use chemicals.
Thank you.
First name removed Treacy
San Pedro

Report a concern   November 7, 2012 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Great results, fast, friendly employees

Report a concern   November 7, 2012 — Rated 10 out of 10 by G.C.O.O. Zerorez Los Angeles
What do you like about our products and services?

The process is environmentally friendly and my carpets are clean!

Report a concern   November 7, 2012 — Rated 10 out of 10 by T.K. Zerorez Los Angeles
What do you like about our products and services?

My carpet was so clean and the pet smell gone.

Report a concern   November 7, 2012 — Rated 9 out of 10 by T.L.A. Zerorez Los Angeles
What do you like about our products and services?

The carpet and tile is very clean with no residue. The service is a little pricy, so I won't recommend it to people looking for a bargain.

Report a concern   November 7, 2012 — Rated 10 out of 10 by D.V.E. Zerorez Los Angeles
What do you like about our products and services?

They work.

Report a concern   November 7, 2012 — Rated 10 out of 10 by John D. Littlejohn Zerorez Los Angeles
What do you like about our products and services?

It works best
Professionalism of technician Gil

Report a concern   November 6, 2012 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Robert came to look at and work on a couple of stains that came up after a Zerorez carpet cleaning. He did an amazing job of getting the stains out!

Report a concern   November 6, 2012 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Technician seemed knowledgeable, but did not pressure me to add services or products to the job. Carpet looked great when he finished. He worked hard to get spots out & seemed interested in making sure that I was satisfied with the outcome before he left. Overall I am happy with Zerorez.

Report a concern   November 6, 2012 — Rated 10 out of 10 by Kim Ince Zerorez Los Angeles
What do you like about our products and services?

Cleans well

Report a concern   November 5, 2012 — Rated 8 out of 10 by W.M. Zerorez Los Angeles
What could we do to improve?

I am pleased with everything, but i want to see if the carpet stays clean longer than other methods before i fully endorse you.

Report a concern   November 5, 2012 — Rated 10 out of 10 by A.F.A. Zerorez Los Angeles
What do you like about our products and services?

Robert did an amazing job at dyeing the white spots back to the original carpet in our family room! So happy and of course, the carpets look better than any other carpet cleaner we have had.

Report a concern   November 5, 2012 — Rated 10 out of 10 by Sandra Don Zerorez Los Angeles
What do you like about our products and services?

Very professional service, technician was professional, pleasant and well informed. The carpets look great too!

Report a concern   November 5, 2012 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Gil was very professional, well groomed, and his work was very thorough. I really liked how he placed protectors at each wall corner and under all the furniture. I will highly recommend your company and I will be contacted you for my next carpet cleaning.
Thank you, Name removed

Report a concern   November 5, 2012 — Rated 9 out of 10 by Gloria Simeone Zerorez Los Angeles
What do you like about our products and services?

The no residue products used. Rugs feel cleaner and old stains don't return.
Thanks,

Report a concern   November 5, 2012 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

The process removes most stains and the technicians are always cordial and professional.


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