based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Expedient and thorough. Carpet looked brand new and dried so quickly. Great customer service!
The technicians arrived on time & were very courteous. Explained the process very clearly. Did a very good job of cleaning the carpet. Not much chemicals used & dried in a very short time. Would definitely recommend.
The service tech was very professional and worked very hard at removing the carpet stains.
Very professional and thorough. Anton did a great job!!
Friendly and helpful, got out in good time and got everything taken care of!
No soap.
Friendly service, thorough cleaning, pet-friendly, dries quickly, on-time.
Ever since we've moved to Las Vegas they're the only carpet cleaning service we use. I LOVE the way they clean carpets. I'll NEVER use another company. We always have great technicians. They are pleasant, friendly, professional and very knowledgeable. We had the pleasure of dealing with Leslie. She was very thorough and did an excellent job on our carpets. She is most definitely an asset to the company. Zerorez is the only carpet cleaning company I ever recommend. Thank you for your commitment to CLEAN carpets and professionalism. I'm a customer for life.
Nothing at this time.
We do have a 30 day workmanship guarantee. I can set you up for a re-cleaning?
Always prompt, knowledgeable, and great end product.
Excellent product and service. My carpet and tile looks like new. Had my carpets and tile cleaned prior and no one did the job of you to young men that were here. Highly recommend your company and services
The people
Your man is very good at duing his work, great job .also very curteus. Keep him for me every time. thanks
Prompt, quick and the floors look great!
Crew was early, friendly and professional. Got carpet clean when rental machines didn't.
I loved the carpets the last time they were cleaned. It's only been 3 weeks and they look like they did before I got them cleaned and my carpet in my room is crunchy. Just not happy with it this time
We do have a 30 day workmanship guarantee. I'd be more than happy to set you up for a re-cleaning. Is there a good time to reach you?
Reggie did a great job. My son in law and daughter seen the house after he finished and they will be calling for your services.
The service was very professional with superb results. The Zerorez employee was very attentive in his explanations and answering questions. I had carpets cleaned with some treatments in 3 rooms and had upholstery cleaning done on several pieces of furniture. Very happy with results.
Our technician Reggie was super nice!
Good service, good results
The carpets looked great, especially the stairs. I had seen the 100 square feet of tile and grout cleaned for free on the Zerorez website. So I mentioned it to the tech and he said there was a little more than 100 square feet and asked if I wanted to pay extra for the rest. I agreed to and after he left I checked the floors... to find that none of the tile and grout had been cleaned. I wouldn't have minded if it had been free anyway, but I actually paid extra for it. It was obvious he hadn't touched the floors at all. I genuinely liked the carpet cleaning, but why even promote the tile and grout cleaning if it won't be done? Especially charging extra for it, was very dishonest.
I apologize for your experience with your service. I will escalate this to management and have them contact you about this incident. We do have a 30 day workmanship guarantee. I can set you up for a re-cleaning?
EVERYTHING !!!!!
Fast, efficient and carpets stay clean for a long time, with no fragrance or chemical smell.
Polite and efficent
Always very professional and .courteous. Never have my tile floors looked this good!
The knowledge of your employees. I also appreciate the professionalism displayed and no forced up sale like I have experienced in the pass from other carpet companies.
Professional and work well done
Very efficient. Very quick.
Timely for scheduling and doing the job. Excellent results.
Zerorez is the best carpet cleaner that i have used in Las Vegas. I would recommend them too anyone i know.