Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 35711 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2020 — Rated 8 out of 10 by M.T. Zerorez Las Vegas
What could we do to improve?

175 for adding another brush is a bit high. I assumed from your adds that there would not be up charges which is why I chose you

Report a concern   March 2, 2020 — Rated 9 out of 10 by E.T. Zerorez Las Vegas
What do you like about our products and services?

Technician who cleaned our carpets was very good and took time to explain things to us.

Report a concern   March 2, 2020 — Rated 10 out of 10 by K.A.D.W. Zerorez Las Vegas
What do you like about our products and services?

Everything smells so fresh and clean--not covered up with something like other services do. Service techs are very courteous and know their business. I have recommended to several friends who also agree!

Report a concern   March 2, 2020 — Rated 10 out of 10 by Donna Samatulski Zerorez Las Vegas
What do you like about our products and services?

My carpets were so filthy and stained that I feared I would have to have them replaced. Mike came out and performed a miracle. My bedroom carpets look new and refreshed. My tile/grout looks new. Needless to say, I’m a believer in your product and have already referred your business to my friends. I can’t speak highly enough about Mike. What an enjoyable experience it was working with him. He is polite, professional, efficient and informative. You are fortunate to have Mike and hope he is recognized for his value to your company. Zerorez ROCKS!

Report a concern   March 2, 2020 — Rated 10 out of 10 by M.L. Zerorez Las Vegas
What do you like about our products and services?

Like the way carpets feel so clean. Every person that has come to house very professional.

Report a concern   March 2, 2020 — Rated 10 out of 10 by C.K. Zerorez Las Vegas
What do you like about our products and services?

Your kind technician and the quality of work

Report a concern   March 1, 2020 — Rated 9 out of 10 by D.M. Zerorez Las Vegas
What do you like about our products and services?

Marcus did a great job.

Report a concern   March 1, 2020 — Rated 10 out of 10 by M.L. Zerorez Las Vegas
What do you like about our products and services?

What I like about Zerorez is they deliver what they promise on the phone.

Report a concern   March 1, 2020 — Rated 10 out of 10 by Kyle Beltran Zerorez Las Vegas
What do you like about our products and services?

The technician that came to inspect and treat my area rugs was very thorough in explaining the ZEROREZ process. It gave me the confidence that ZEROREZ will do a fantastic job with my rugs.

Report a concern   March 1, 2020 — Rated 10 out of 10 by Stuart Fastow Zerorez Las Vegas
What do you like about our products and services?

Cameron did a great job cleaning the carpet,tile and grout. He also has a exceptional professional likable personality.

Report a concern   March 1, 2020 — Rated 10 out of 10 by H.P. Zerorez Las Vegas
What do you like about our products and services?

Always a great experience with Zerorez! Friendly, professional and never pushy!

Report a concern   March 1, 2020 — Rated 10 out of 10 by B.G. Zerorez Las Vegas
What do you like about our products and services?

The product/service sells itself. There are NO other carpet/tile cleaners that can compete. This was a first time with Zerorez even though I was aware of them. They will certainly get my business again and I will promote them as well. My tile and carpet look almost new and I was shocked at the grout cleaning. The service tech was professional, courteous and knowledgeable. Great job Zerorez

Report a concern   March 1, 2020 — Rated 10 out of 10 by Herminio Correa Zerorez Las Vegas
What do you like about our products and services?

The technician that did the carpet was really nice explained everything that he was gonna do to the carpets we are Very happy with the results thank you

Report a concern   March 1, 2020 — Rated 9 out of 10 by A.W. Zerorez Las Vegas
What do you like about our products and services?

Great service on time so friendly

Report a concern   March 1, 2020 — Rated 10 out of 10 by T.J. Zerorez Las Vegas
What do you like about our products and services?

Very friendly and efficient

Report a concern   March 1, 2020 — Rated 10 out of 10 by J.M. Zerorez Las Vegas
What do you like about our products and services?

Very quick & professional!

Report a concern   March 1, 2020 — Rated 0 out of 10 by M.M. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Dropped off my rug and paid and was told I’d get a call in 2-3 weeks when it was done. I called a month later and told them I hadn’t heard from them. Was told it was done and asked how long it had been done. The man on the phone said “I don’t know, it’s done now.”

Came in to pick it up. Two men were talking so I waited for the employee to finish with his customer. Realized after a couple minutes it was two employees having a conversation about a carpet they were looking at. After waiting another minute or so they looked up and asked if I had been helped. We were the only three people in the room the whole time.

Looked at the carpet. Looks good. Asked how long it had been ready again and the guy said “I don’t know, could have been a week, we’ve been backed up.” Then they helped me put it in my car.

Everyone seemed great when I dropped off, but apathetic and slightly annoyed on pick up.

Report a concern   March 1, 2020 — Rated 10 out of 10 by Jill Horton Zerorez Las Vegas
What do you like about our products and services?

Mike did a great job on our carpets and we would give him a 10 Rating!

Report a concern   March 1, 2020 — Rated 10 out of 10 by Brenda Whitfield Zerorez Las Vegas
What do you like about our products and services?

Great service, courteous workers and no hidden fees.
What you are quoted is what you are charged and the carpet looks great!

Report a concern   February 29, 2020 — Rated 10 out of 10 by J.D. Zerorez Las Vegas
What do you like about our products and services?

Great job........friendly service.

Report a concern   February 29, 2020 — Rated 10 out of 10 by P.E. Zerorez Las Vegas
What do you like about our products and services?

Anton K. did an excellent job cleaning our carpet. A very nice young man. He did all that was asked was very polite and friendly. We hope he stays with your company as we would request him to do more carpet cleaning in thee future. We will send him a thank you note in the near future.

Ernie & First name removed Boulder City, NEV

Report a concern   February 29, 2020 — Rated 10 out of 10 by J.F. Zerorez Las Vegas
What do you like about our products and services?

Professional, friendly technicians and quality carpet cleaning

Report a concern   February 29, 2020 — Rated 10 out of 10 by M.M.B. Zerorez Las Vegas
What do you like about our products and services?

The service guy was knowledgeable about the service we needed. He was friendly and professional.

Report a concern   February 29, 2020 — Rated 10 out of 10 by S.S. Zerorez Las Vegas
What do you like about our products and services?

You show up on time and do a great job

Report a concern   February 29, 2020 — Rated 10 out of 10 by Paul Luedtke Zerorez Las Vegas
What do you like about our products and services?

From start to finish this was the best experience EVER with carpet cleaners! Heard commercials on the radio and decided to give Zerorez a try! The technician (Marcus) we were blessed to have come by was beyond amazingly fantastic! Polite, informative and not in the least pushy. Seeing he was by himself made me a bit skeptical of how thorough of a job he could do at first. My fears were a needless waste of energy as Marcus did the most outstanding job I’ve ever paid for! I’d recommend Zerorez to anybody and even ask for Marcus as well!!!!

Report a concern   February 29, 2020 — Rated 10 out of 10 by Charlotte Walsh Zerorez Las Vegas
What do you like about our products and services?

Everything!!! Chris was very professional and knowledgeable about your products... He did a great job on a very expensive couch.... Would absolutely recommend !!!!!

Thank you
Charlotte

Report a concern   February 29, 2020 — Rated 10 out of 10 by J.L. Zerorez Las Vegas
What do you like about our products and services?

Carpet looks like new. The guys cleaning where very nice and knowledgeable, quick and Thorough

Report a concern   February 29, 2020 — Rated 10 out of 10 by K.A.G.S. Zerorez Las Vegas
What do you like about our products and services?

Took great care in making sure everything was done in a way to give us freedom to move around the house. service was professional and carpet looked new.

Report a concern   February 29, 2020 — Rated 0 out of 10 by A.P. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I booked with u all after I had high reviews from friends and came highly recommend. I'm not happy because I was told they would b at my house 1 to 4pm I got everything off floors and even locked my animals up so they will not be in the way. I didnt even recieve a call to let me know were running behind I had to call you guys that's very unprofessional to not even let the customer know I had things to do and could not get them done because I was stuck waiting until 6pm for him to even show up and start work. The rep Jake was amazing and very nice did great job on carpets but i do not feel like my time was valued at all with the company I couldnt put anything down in the rooms until 10pm until floors were dry and my animals were locked up for hours waiting to go upstairs I've never felt that a company didnt value my business or my time more than you all did I will tell everyone about my experience with you all

Report a concern   February 29, 2020 — Rated 10 out of 10 by Pamela Herrick Zerorez Las Vegas
What do you like about our products and services?

Only company I use! Great job by Scott your rep!


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