based on 39577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quality of work
Let me first say that the tec you sent out was Fablous. He was very personable and easy to work with. That being said after he left I became a little concerned about my carpet being stretched out. There were bubbles and bumps gallore! But, no worries!!! After a couple of hours they all smoothed out. :) The carpet area I was mainly concerned with had pet stains that I have been trying to get out for 11 yrs with no luck, but it looks great now... Thank You Roy! You did a Great job!!!
Your service person was great - helpful, informative, personable, professional and thorough.
The service was professional , efficient and courteous. I will be able to judge your products in a few weeks
I liked how polite your employee was, and he got right to work and did an excellent job. i will for sure tell everyone I know about him and your company!
The carpets look fantastic and the price was right.
Carpets get clean!
On time , did a careful job and the rug looked great!
Service has always been excellent. Carpet techs knowledgeable and nice guys. Carpets are CLEAN. A little higher priced than some others, but worth the extra money in my opinion, and when it's my money, my opinion is the only one that counts.
No chemicals
The service is excellent - they are on time, clean cut and very professional. Too many service people come looking like the haven't had a shower for some time. My rugs, and furniture look great -
Move furniture. Insure furniture that's stationary is covered before spraying.
Professional service and products cleans well.
It really cleaned our carpet and the technician was very informative and friendly.
I like the smell and the tech was very friendly and professional.
First time using Zerorez to have my carpet cleaned and was very satisfied with the results.
You service man, Roy, was very professional and courteous... rare qualities these days. Thank you for a great job :-)
The detail to customer satisfaction.
I still have original spots on the carpet, areas don't look like they were touched, the carpet was still wet in several areas the next day. I shined a blacklight on pet spots and they still are present. The technician completed the job in less than an hour vs. other times I had the same areas cleaned and it took twice as long. That signals to me the job was rushed. I should of called sooner but it was the day before thanksgiving and we had company until yesterday.
quick , professional, ajob well done
How clean everything is....I thought our carpets were going to be impossible but Roy did a great job!
Carpet dried fast; smells great and Ben did an EXCELLENT job. He was very friendly, answered all my questions, was neat and made sure I was satisfied
The carpets get cleaner than other companies' efforts have been. There really isn't any residue left. As far as drying time, it took significantly longer than the 4 hours we were told about, but the job was well done and Andre, the operator, was polite, professional, enthusiastic, and dedicated in his efforts. This is our second time using ZeroRez...we will continue to use their services for our carpets.
I thought the pet stains would have come out of the carpet better. The ad was miss leading. But if we didn't have any pet stains the carpet came out very clean.
The technicians are very knowledgeabale and trustworthy. They don't sell you what you don't need. They can also explain what their products do for your floors.
Service was timely. Carpet cleaned excellently, love the results. No chemical smell on carpets.
The carpets are spoon soft.
Always friendly and professional with results you can count on. ZeroRez is the best in town and I highly recommend them.
Nancy Hutchings
Meridias Realty Group LLC
This process really left my carpets clean and smelling fresh. They were able to remove all the stains and clean the high traffic areas.

Pleasant technician. Quality work. Reasonable price.