- Phone: 904-891-0631
- Visit Website
based on 28794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They came on time, were clean and respectful. Explained exactly what they were doing and why. I felt that they were taking the time to do a good job and were careful while working in my home. I highly recommend their services!
I have used you 3 times and everytime has been a great experience.
Love the clean carpet without the residue!
Quick scheduling, great looking (and smelling) carpet.
Customer service was great...thank you for coming back out and re-treating the tough spots!
it was effective and faster than I thought.
End results and great customer service.
Excellent service and "job well done". Colby was such a fine young man and very helpful. Zerorez needs to keep him on the staff.
I was disappointed in the quality of the cleasiness of the carpets as it appears to only have removed the dirt from the top of the carpet and in a few spots have white streaks. The carpet also felt crusty in some areas along with cost.
I love the way my carpet looks so clean and it looks like it's brand new! The technicians who cleaned the carpet were extremely knowledgeable and very efficient as well as outgoing. I will be using Zerorez again in the near future to clean the bedroom carpets. Thanks for a great company and product!
Smelled great and didn't take all day to dry. Carpets feel great, not stiff.
Great job getting tough stains out of my carpeting. Spencer did an awesome job and was very courteous throughout the process.
The last service technician was very courteous and thorough. All the spots on my carpets were completely removed and there was no smell during or after the job was done. I intend to remain your customer as long as I have carpets that need to be cleaned. Thank you.
Nina Parekh
I appreciated the call to tell me he was running early, quick and easy with very little mess
The workman were very professional and the products cleaned my furniture and carpets well without any chemical residue.
Professional, polite associate, answered questions. Carpet looked great!
Patrick was on time. He is very friendly and he did a very good job.
no residue to cause carpet to get dirtier.
Seth & Carl did a great job on cleaning the floors! They look great! As you know their
was a stain left on the floor when I had the carpets cleaned that needed to be fixed, and I realized I needed to get an estimate to have entire floor cleaned.
I had a cat throw up on an Oriental rug in the living room so I had asked about putting
some product on it. So Carl did it instead of Seth and I heard him ask Seth. Now unfortunately, it turned out to be a large noticeable stain, that was just a small area in the beginning.
Service Tech Chris is always professional and courteous. He does a good job every time.
I have used Zerorez for several years. The people are always friendly, but very professional. My carpets always look great, and continue
looking nice for a long time. I have recommend Zerorez to a number of people, and the ones who have used them are always happy
with their work, too.
Once shortly after having my carpets cleaned, we had an accident that left a bad stain a few days before out of town company was coming. I called Zerorez back, and they made a concerted effort to get back by and remove the stain before our guests arrived.
I feel like they genuinely care about their customer's.
very good results.
I was astonished by the pet service provided. I was ready to rip up the carpet but somehow they managed to make it look new again.
The process went smoothly and the results are wonderful.
The young men are professional and hard working.
I like no soap residue.
Came when you were suppose to; excellent cleaning of very dirty carpet; person seemed nice, pleasant, and trustworthy.
We appreciate the prompt service as well as the finished product, plus your willingness to return if we are not satisfied with the results.
Patrick was great! He was very knowledgeable about the Zerorez product. He helped my husband move around furniture so that he could clean as much of each room as possible. There were a few stains that resurfaced after Patrick had left, but someone is coming out to re-touch those stains again. Great customer service!
The cleanliness of the carpet was amazing. They also cleaned the tile and the hardwood, those came out nice too, like new!
Very pleasant staff. Clearly enjoy what they do and are passionate about the product. Top notch customer service and that's pretty hard to find anymore!

The gentlemen who came in home were very professional and did a great job cleaning my carpet.