Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28794 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2013 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

The gentlemen who came in home were very professional and did a great job cleaning my carpet.

Report a concern   June 19, 2013 — Rated 10 out of 10 by Monica Livsey Zerorez Jacksonville
What do you like about our products and services?

They came on time, were clean and respectful. Explained exactly what they were doing and why. I felt that they were taking the time to do a good job and were careful while working in my home. I highly recommend their services!

Report a concern   June 19, 2013 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

I have used you 3 times and everytime has been a great experience.

Report a concern   June 19, 2013 — Rated 10 out of 10 by Becky & Patrick Marra Zerorez Jacksonville
What do you like about our products and services?

Love the clean carpet without the residue!

Report a concern   June 19, 2013 — Rated 10 out of 10 by Dave Marshall Zerorez Jacksonville
What do you like about our products and services?

Quick scheduling, great looking (and smelling) carpet.

Report a concern   June 19, 2013 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

Customer service was great...thank you for coming back out and re-treating the tough spots!

Report a concern   June 18, 2013 — Rated 10 out of 10 by Kate Brown Zerorez Jacksonville
What do you like about our products and services?

it was effective and faster than I thought.

Report a concern   June 18, 2013 — Rated 10 out of 10 by Lorrie Green Zerorez Jacksonville
What do you like about our products and services?

End results and great customer service.

Report a concern   June 17, 2013 — Rated 10 out of 10 by K.F.P. Zerorez Jacksonville
What do you like about our products and services?

Excellent service and "job well done". Colby was such a fine young man and very helpful. Zerorez needs to keep him on the staff.

Report a concern   June 17, 2013 — Rated 0 out of 10 by N.G. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I was disappointed in the quality of the cleasiness of the carpets as it appears to only have removed the dirt from the top of the carpet and in a few spots have white streaks. The carpet also felt crusty in some areas along with cost.

Report a concern   June 16, 2013 — Rated 10 out of 10 by R.D. Zerorez Jacksonville
What do you like about our products and services?

I love the way my carpet looks so clean and it looks like it's brand new! The technicians who cleaned the carpet were extremely knowledgeable and very efficient as well as outgoing. I will be using Zerorez again in the near future to clean the bedroom carpets. Thanks for a great company and product!

Report a concern   June 15, 2013 — Rated 10 out of 10 by P.R. Zerorez Jacksonville
What do you like about our products and services?

Smelled great and didn't take all day to dry. Carpets feel great, not stiff.

Report a concern   June 15, 2013 — Rated 10 out of 10 by M.T. Zerorez Jacksonville
What do you like about our products and services?

Great job getting tough stains out of my carpeting. Spencer did an awesome job and was very courteous throughout the process.

Report a concern   June 15, 2013 — Rated 10 out of 10 by Nina Parekh Zerorez Jacksonville
What do you like about our products and services?

The last service technician was very courteous and thorough. All the spots on my carpets were completely removed and there was no smell during or after the job was done. I intend to remain your customer as long as I have carpets that need to be cleaned. Thank you.

Nina Parekh

Report a concern   June 15, 2013 — Rated 10 out of 10 by Steve Ruben Zerorez Jacksonville
What do you like about our products and services?

I appreciated the call to tell me he was running early, quick and easy with very little mess

Report a concern   June 14, 2013 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

The workman were very professional and the products cleaned my furniture and carpets well without any chemical residue.

Report a concern   June 14, 2013 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Professional, polite associate, answered questions. Carpet looked great!

Report a concern   June 14, 2013 — Rated 10 out of 10 by Beresford Cox Zerorez Jacksonville
What do you like about our products and services?

Patrick was on time. He is very friendly and he did a very good job.

Report a concern   June 13, 2013 — Rated 10 out of 10 by V.L. Zerorez Jacksonville
What do you like about our products and services?

no residue to cause carpet to get dirtier.

Report a concern   June 13, 2013 — Rated 9 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

Seth & Carl did a great job on cleaning the floors! They look great! As you know their
was a stain left on the floor when I had the carpets cleaned that needed to be fixed, and I realized I needed to get an estimate to have entire floor cleaned.

I had a cat throw up on an Oriental rug in the living room so I had asked about putting
some product on it. So Carl did it instead of Seth and I heard him ask Seth. Now unfortunately, it turned out to be a large noticeable stain, that was just a small area in the beginning.

Report a concern   June 13, 2013 — Rated 10 out of 10 by J.M.C. Zerorez Jacksonville
What do you like about our products and services?

Service Tech Chris is always professional and courteous. He does a good job every time.

Report a concern   June 12, 2013 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

I have used Zerorez for several years. The people are always friendly, but very professional. My carpets always look great, and continue
looking nice for a long time. I have recommend Zerorez to a number of people, and the ones who have used them are always happy
with their work, too.

Once shortly after having my carpets cleaned, we had an accident that left a bad stain a few days before out of town company was coming. I called Zerorez back, and they made a concerted effort to get back by and remove the stain before our guests arrived.

I feel like they genuinely care about their customer's.

Report a concern   June 12, 2013 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

very good results.

Report a concern   June 12, 2013 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

I was astonished by the pet service provided. I was ready to rip up the carpet but somehow they managed to make it look new again.

Report a concern   June 12, 2013 — Rated 10 out of 10 by pat Watson Zerorez Jacksonville
What do you like about our products and services?

The process went smoothly and the results are wonderful.
The young men are professional and hard working.
I like no soap residue.

Report a concern   June 12, 2013 — Rated 10 out of 10 by E.W. Zerorez Jacksonville
What do you like about our products and services?

Came when you were suppose to; excellent cleaning of very dirty carpet; person seemed nice, pleasant, and trustworthy.

Report a concern   June 12, 2013 — Rated 10 out of 10 by F.S. Zerorez Jacksonville
What do you like about our products and services?

We appreciate the prompt service as well as the finished product, plus your willingness to return if we are not satisfied with the results.

Report a concern   June 12, 2013 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

Patrick was great! He was very knowledgeable about the Zerorez product. He helped my husband move around furniture so that he could clean as much of each room as possible. There were a few stains that resurfaced after Patrick had left, but someone is coming out to re-touch those stains again. Great customer service!

Report a concern   June 12, 2013 — Rated 10 out of 10 by Gina Sharp Zerorez Jacksonville
What do you like about our products and services?

The cleanliness of the carpet was amazing. They also cleaned the tile and the hardwood, those came out nice too, like new!

Report a concern   June 12, 2013 — Rated 10 out of 10 by K.A. Zerorez Jacksonville
What do you like about our products and services?

Very pleasant staff. Clearly enjoy what they do and are passionate about the product. Top notch customer service and that's pretty hard to find anymore!


Privacy Policy