Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29061 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 27, 2013 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

The people!! So friendly and clean cut. Also-thank you for fitting us into your schedule!! Only Zerorez for us!!!

Report a concern   December 27, 2013 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Loved your service. Very thorough. Will have you back again.

Report a concern   December 26, 2013 — Rated 10 out of 10 by Anthony Diraimo Zerorez Jacksonville
What do you like about our products and services?

Everything, from the beginning when the technetium showed up early for the appointment,to the quality of the job, and the overall professionalism.

Report a concern   December 26, 2013 — Rated 9 out of 10 by R.G. Zerorez Jacksonville
What do you like about our products and services?

carpet is clean and the worker was professional and did not try to sell us a bunch of other services.

Report a concern   December 25, 2013 — Rated 10 out of 10 by Gerald Arms Zerorez Jacksonville
What do you like about our products and services?

Very good product and excellent service

Report a concern   December 25, 2013 — Rated 10 out of 10 by C.E. Zerorez Jacksonville
What do you like about our products and services?

Very professiona. Great job cleaning. My grout land tile looked brand new when they were done. I will definitely use them again.

Report a concern   December 25, 2013 — Rated 9 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

It cleans better than anything else I've tried.

Report a concern   December 25, 2013 — Rated 7 out of 10 by A.K. Zerorez Jacksonville
What could we do to improve?

still have some spots, that should not have been a problem to get rid off.

Report a concern   December 24, 2013 — Rated 9 out of 10 by Glenda Peters Zerorez Jacksonville
What do you like about our products and services?

Friendly service,efficient and excellent results on my carpet being cleaned. Definitely will be calling you again when I need my carpet cleaned. Thank you!!!!!

Report a concern   December 24, 2013 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

that my kids and i can be in the house while it's being cleaned and not worry about crazy chemicals

Report a concern   December 24, 2013 — Rated 0 out of 10 by A.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I don't want to get anyone in trouble but I have a chip in my brand new cherry wood peice from havertys and my blinds are broken. The rep that did my carpets did a great job but told me that my blinds were unstable because he knocked them off the track and bent the rid that they slide back and forth on. I am a single woman living alone and cannot close my living room blinds. Now I have to call someone to fix / replace my blinds.

Report a concern   December 24, 2013 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

Excellent service. Reliable & courteous personnel.

Report a concern   December 24, 2013 — Rated 1 out of 10 by T.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The gentle man was very nice, my son was here when he came. I fell the night before had to go to the ER broke my wrist. I did talk to him before I gotten in the hospital. He told my son his spill and called me or I would have been here. Carpet man said he would cost $500.
I said man are you kidding what happen to the 99 for three rooms. You have some dogs stains yes we do. He continued he could this or that. By now I am pretty confused so what 100,do he tried to tell me,What does 200 do for me,I spray this stuff on the spots wait a little while
at first he said and hour wait than he would start to clean. He did not wait an hour he started right after he sprayed( so if it takes the special stuff to work best he should have waited and hour before he started part.he may have been here 90 minutes He did not leave no kind of paper what he did to the floor. It took three days for it to dry, disappointed in that part. Never heard from anyone, very disappointed in that part. I heard about your business on country radio station for some time, than my son started to talk about it hearing what a great job they do.NO it was not the best its ever been cleaned. I have noticed my socks look dirty even shortly after the cleaning thats not right. Ok this is my response,what about a redo for nothing 189. was pretty steap for the promise. Thanks Teri Last name removed Phone number removed

Report a concern   December 23, 2013 — Rated 10 out of 10 by T.W. Zerorez Jacksonville
What do you like about our products and services?

Fast, friendly, on-time service.

Report a concern   December 23, 2013 — Rated 10 out of 10 by G.D. Zerorez Jacksonville
What do you like about our products and services?

I am so impressed that after I had left feedback from my carpet cleaning service, I was contacted by a representative. I was very satisfied with the service and the technician but my high traffic areas still appeared to be dirty. The representative offered to have the technician return to re-clean the areas in question. The technician was prompt for the appointment and retreated the areas and cleaned them again. I am truly impressed with your customer service and your product. Thank you very much.

Report a concern   December 23, 2013 — Rated 0 out of 10 by B.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpet staid wet for 36 hours sticky and musty

Report a concern   December 23, 2013 — Rated 9 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Arrived early, very professional, did a great job. Carpets look like they are brand new.

Report a concern   December 23, 2013 — Rated 10 out of 10 by A.A. Zerorez Jacksonville
What do you like about our products and services?

It works. Fast. Cheap.

Report a concern   December 23, 2013 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

The service guys were polite, helpful and neat. They did their jobs efficiently and well. Since I haven't used Zerorez before, time will tell me how well it works. Everything was cleaned as I requested and extra services were offered but not pressed, which I appreciate. I was especially impressed with the service men.

Report a concern   December 23, 2013 — Rated 10 out of 10 by L.F. Zerorez Jacksonville
What do you like about our products and services?

Professional worker. Thoroughly explained procdure. Very satisfied

Report a concern   December 23, 2013 — Rated 10 out of 10 by Gloria Oliver Zerorez Jacksonville
What do you like about our products and services?

Professional, so very clean, carpets stay cleaner longer, just a wonderful experience. Especially with our technition Patrick.

Report a concern   December 22, 2013 — Rated 10 out of 10 by Sherry Jenkins Zerorez Jacksonville
What do you like about our products and services?

The fresh and clean smell and the professionalism of the service that I received

Report a concern   December 22, 2013 — Rated 10 out of 10 by A.C.K. Zerorez Jacksonville
What do you like about our products and services?

Patrick did a great job making our carpet and kitchen tile look better. What a difference! Thank you.

Report a concern   December 22, 2013 — Rated 10 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

Friendly service and great results!

Report a concern   December 22, 2013 — Rated 10 out of 10 by Allen Henderson Zerorez Jacksonville
What do you like about our products and services?

No chemicals and residue

Report a concern   December 22, 2013 — Rated 10 out of 10 by T.G. Zerorez Jacksonville
What do you like about our products and services?

Service was prompt and professional. Carpets were well cleaned.

Report a concern   December 21, 2013 — Rated 10 out of 10 by Shaunna White Zerorez Jacksonville
What do you like about our products and services?

I love the guy that comes to my house he is so nice and does a super job!

Report a concern   December 21, 2013 — Rated 10 out of 10 by Pam Lynch Zerorez Jacksonville
What do you like about our products and services?

I liked the way Spencer explained the cleaning process to my husband and I and answered every question we ask... I have already recommended zerorez to a neighbor... Our carpet is 8 yrs old and had some stains but most came up and some that I didn't think would look good... Thank You Zerores... Spencer knows his product and should be a valved employee...

Report a concern   December 21, 2013 — Rated 10 out of 10 by Robert Quick Zerorez Jacksonville
What do you like about our products and services?

The rugs look great and everything went so weell. Great service

Report a concern   December 21, 2013 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

My carpets look and smell wonderful!! Service providers are great to work with!


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