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based on 29061 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ben was very nice and knowledgable. He took the time to explain the process to me, and I really appreciated that. I asked him if he would be able to clean the floors under the couch and he assured me that it wasn't a problem. I told him to let me know if he needed help moving anything.
He did not clean under the couches nor did he move small bed side tables. He also missed a fairly obvious stain in our loft. Again, he was very professional in our conversation and I was comfortable with him in my house, but I was disappointed that he did not complete the job as I had hoped. The areas that he did clean turned out beautifully and I am happy with that part of the service.
Promptness of truck arrival and efficiency of getting the job done was greatly appreciated. The carpet looks very, very clean.
We are very satisfied with the cleaning.
the guy that did our house was very professional
On time, very professional and friendly service. Wonderful job!! Our carpets look like new. Will not hesitate to call again.
the promptness of the representative coming and the professional advise he gave me and the assurance that if stains came back in 30 days he would return to treat the stains. This is a rental property and as soon as i complete renovations I plan to have my own carpet cleaned at my residence...I liked Spencer he was very knowldgeable
I like that there isn't any soap residue. My carpet stays cleaner longer.Brian was very knowledgable and did a great job!
Technician was very friendly, on time, {in fact a few minutes early, which rarely happens when waiting for a service-type appointment} did a great job cleaning the carpets, and although I added another room to be cleaned in addition to what I had originally planned, I was not hit for additional fees to clean spots, etc. This is why we called Zerorez for a second time to do our carpet cleaning! Love the service!
Natural & the service man was quite knowledgable
While Seth did a great job and the carpets and sofas/chairs look great, many parts of the carpeting were still wet at 10 pm last night. He left at 1:15 pm. The sofas and chairs were still wet this morning. I've never had any cleaning take this long to dry and it we just fortunate that we were able to be on the porch as it was warm. We were told that everything would be dry in 4-6 hours.
No chemicals left behind.
I like that your products are safe for my dogs.
Not having to use soap...
When I called to set up appointment, the woman on the phone was very helpful and able to answer all my questions regarding the cleaning process. When the serviceman came to pick up my rugs he was polite. Also, he was careful when moving furniture. When the rugs were brought back they were placed back in the rooms and the servicemen made sure I was satisfied before leaving.
Technician did a great job and spots came out very well. This is my first time using your service so I will look forward to see if it looks good in the coming weeks.
Great service time and time again
Unbelievable results time and time again! No other cleaning service comes close.
They are useful and needed.
The workers are always professional, nice, dress appropriately, and are not pushy.
effiicient, on time
Natural, not a lot of chemicals
This is the second time I have used Zerorez. Their attention to detail and professionalism stand out. They take their time in doing their job and want to be sure the customer is satisfied.
You guys are great. We had you do the other half last month and we were so happy we had you do the other half last week. Seth did the cleaning this time and was outstanding
very professional and friendly service technicians
Excellent service providers.
technician was early, very friendly and knowledgeable. He recommended additional products I may like, but wasn't pushy about it. I had most things cleared out, but he helped move what was remaining. Was done in less than 2 hrs and even wiped up floor behind him, leaving me with clean, fresh smelling carpets. Will definitely be using Zerorez in the future and telling my friends as well!
The cleanliness of the carpet. The carpet is clean and very soft after it dries. The employees are very nice and informed.
Natural way to clean and some of the nicest service people in the business. Patrick was very thorough and walked with us through every room once the cleaning was done to make sure we approved of the work done.
How quickly they can schedule me and how good my carpet looks after!
They were on time, professional service and the price was fair.
Carpets stay cleaner longer