Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29062 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 23, 2014 — Rated 10 out of 10 by Jesse Cardenas Zerorez Jacksonville
What do you like about our products and services?

Professionalism of your tech and the cleaning process.

Report a concern   January 23, 2014 — Rated 10 out of 10 by W.C. Zerorez Jacksonville
What do you like about our products and services?

The Zerorez crew were prompt and professional...and my carpets are clean!

Report a concern   January 23, 2014 — Rated 10 out of 10 by Douglas and Edythe Knowles Zerorez Jacksonville
What do you like about our products and services?

no oder

Report a concern   January 23, 2014 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Service, punctual and detail oriented. Great Technician.

Report a concern   January 23, 2014 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

I was impressed by Chris' professionalism. He worked quickly and efficiently and did a great job! I will definitely use Zerorez again.

Report a concern   January 23, 2014 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

I like that your products re green

Report a concern   January 22, 2014 — Rated 10 out of 10 by Sandy Greathead - Kelley Zerorez Jacksonville
What do you like about our products and services?

Dave and his team always do a great job on my home and at my business.
Thank You Zerorez...

Report a concern   January 22, 2014 — Rated 10 out of 10 by R.D. Zerorez Jacksonville
What do you like about our products and services?

Their technicians are always courteous and neat. Carpets and rugs are pre-treated with a citrus based cleaner to help remove any set-in stains or discoloration. The steam cleaning process is chemical free which leaves your carpet clean and free of detergent residue which causes carpet fibers to attract dirt. I have used them for over 5 years and have always been very satisfied with their process and service.

Report a concern   January 22, 2014 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

You stand by your commitment and sevice. The pet urine removal for cats reall works.

Report a concern   January 22, 2014 — Rated 10 out of 10 by N.C. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that there is nothing left behind in my carpet and your technician was very knowledgeable and professional. We had some stains that did not come out so you came back and we paid for some extraction thing. We still have a problem in one spot and I am not sure if that is something that can be corrected. Technician said the stain would not come back after the last treatment of $65, but it has begun to come back already. It has been just under 2 weeks. Any comments about this would be appreciated.

Report a concern   January 22, 2014 — Rated 10 out of 10 by Audrey & Jordan Holtz Zerorez Jacksonville
What do you like about our products and services?

Efficient, effective, knowledgeable, punctual, professional!

Report a concern   January 21, 2014 — Rated 0 out of 10 by V.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

There are only patches of clean on the couch. I would appreciate someone coming out to do a proper job. I feel the tech was rushed due to his truck being down. Curtis was very nice, but did a poor job. With 100% satisfaction, I believe this is what needs to happen. Thank you for your time and consideration.

Report a concern   January 21, 2014 — Rated 9 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

So much cleaner that other methods...very pleased with the results.

Report a concern   January 20, 2014 — Rated 10 out of 10 by K.J. Zerorez Jacksonville
What do you like about our products and services?

Quick and reliable! Thank you.

Report a concern   January 20, 2014 — Rated 10 out of 10 by J.C.H. Zerorez Jacksonville
What do you like about our products and services?

great cleaning and dependable employees

Report a concern   January 20, 2014 — Rated 10 out of 10 by Roger Lee Zerorez Jacksonville
What do you like about our products and services?

We really liked the representative that came out to our home - Ben. He was knowledgeable and took the time to educate us on the process. Most of all, he was personable and professional - we weren't at all uncomfortable having him come into our home. Zerorez is the best carpet cleaning service we have ever used per did not leave the carpet soaked, it dried quickly and smelled amazing!! We will NEVER use anyone else and have told all of our friends and family. My apologies for not responding to your survey earlier, we had an issue with email. Thank you again for great service.

Report a concern   January 20, 2014 — Rated 10 out of 10 by Marie or Helen Brabham Zerorez Jacksonville
What do you like about our products and services?

They are very professional. Get in and out quickly. Do a great job. Clean up any mess they make.

Report a concern   January 20, 2014 — Rated 10 out of 10 by J.C.H. Zerorez Jacksonville
What do you like about our products and services?

very professional and competent!

Report a concern   January 20, 2014 — Rated 9 out of 10 by N.A. Zerorez Jacksonville
What do you like about our products and services?

There is no residue left.

Report a concern   January 19, 2014 — Rated 10 out of 10 by D.A.J.T. Zerorez Jacksonville
What do you like about our products and services?

I licked how safe thenproduxt was, specially since we have a baby. I alo liked that it smelled like fruits and ladtly it was dast. The serives was friendly and worked with me very well. I was veru hapoy

Report a concern   January 19, 2014 — Rated 10 out of 10 by Susan Michelle & Lance Kraemer Zerorez Jacksonville
What do you like about our products and services?

The employee's that I have had the pleasure of working with over the years are very nice and professional.

Report a concern   January 19, 2014 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

In time, technician was very informative and results were excellent. .

Report a concern   January 18, 2014 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

I loved how clean my beautiful carpets are...they look like new and one is 27 years old!!!
Thank you for suggesting I have them cleaned :)
Name removed

Report a concern   January 18, 2014 — Rated 10 out of 10 by T.H. Zerorez Jacksonville
What do you like about our products and services?

Explained everything that was going to happen.

Report a concern   January 17, 2014 — Rated 10 out of 10 by Claire Langlais Zerorez Jacksonville
What do you like about our products and services?

Serviceman was cordial, punctual and very informative. The only thing I noticed is that he did not wipe the floor around the carpet edge, otherwise a great job.

Report a concern   January 17, 2014 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

Environmentally safe products in carpet cleaning. Carpets looked brighter after cleaning.
The representative was very courteous and considerate.

Report a concern   January 17, 2014 — Rated 10 out of 10 by Roy Soileau Zerorez Jacksonville
What do you like about our products and services?

Your cleaning service is the best I have ever had, I thought the Maxim treatment was A too expensive.

Report a concern   January 16, 2014 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

The smell is refreshing, the service, Seth was very nice & informative. Just hoping a stubborn spot does not return withing a month or two....that will determine more about your services =)

Report a concern   January 16, 2014 — Rated 8 out of 10 by L.A. Zerorez Jacksonville
What could we do to improve?

Dry the carpet better.

Report a concern   January 16, 2014 — Rated 10 out of 10 by Jennifer Amato Zerorez Jacksonville
What do you like about our products and services?

What you advertise is what you get. You were on time, friendly, and got the job done in an efficient manner.


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