Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29061 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 3, 2014 — Rated 10 out of 10 by Matt Vallez Zerorez Jacksonville
What do you like about our products and services?

Ease of making appointment and curtuis tech.

Report a concern   February 2, 2014 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

Love that there is no soapy residue!

Report a concern   February 1, 2014 — Rated 10 out of 10 by P.R. Zerorez Jacksonville
What do you like about our products and services?

Thought the technician did a good job, was professional, and did the job in a timely manner. The cleaning also made a difference in how the carpet looks.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Bill Jacobs Zerorez Jacksonville
What do you like about our products and services?

Zerorez does an excellent job of cleaning carpets dries quickly and leaves no stickiness.
The technician was on time,courteous,and professional. Thanks for a job well done.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Annie Gomez Zerorez Jacksonville
What do you like about our products and services?

After the Zerorez treatment, our carpets looked so amazing - better than any of the cleanings we had with other companies! The technician was so knowledgeable, professional and courteous. I was EXTREMELY happy with this service and will be using Zerorez permanently from here on out!

Report a concern   January 30, 2014 — Rated 9 out of 10 by John McBride Zerorez Jacksonville
What do you like about our products and services?

cleaned spots and made carpet smell great tile looked awsome

Report a concern   January 29, 2014 — Rated 10 out of 10 by Renae Ottinger Zerorez Jacksonville
What do you like about our products and services?

The young man, Steve was extremely professional and courteous .

Report a concern   January 29, 2014 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Zerorez always provides fast, friendly, and professional service. Derrick did a top notch job spot cleaning our rugs.
I would highly recommend Zerorez to my friends.

Report a concern   January 29, 2014 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Fast service

Report a concern   January 29, 2014 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Recommended by WOKV last year and I will continue service with Zero Rez. Techs are Professional and interactive with customers.

Report a concern   January 28, 2014 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

It worked very well, he was fast and very professional

Report a concern   January 28, 2014 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Staff is very friendly and great to work with. Whatever cleaner they use really gets my rugs clean. Spots don't come back like they do with Stanley Steamer.

Report a concern   January 28, 2014 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

I like that it does not use chemicals, I was able to get a quick appointment, the technician was very nice and professional.

Report a concern   January 28, 2014 — Rated 10 out of 10 by Alex Garcia Zerorez Jacksonville
What do you like about our products and services?

Your tech was very professional and did an outstanding job

Report a concern   January 28, 2014 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

The cleaning is effective and the staff is friendly and efficient.

Report a concern   January 27, 2014 — Rated 3 out of 10 by S.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpets are great however I now have water damage on the bottom of my bathroom baseboards from when my tile was cleaned. A lot of water was placed on the floor upon cleaning which damaged baseboards.

Report a concern   January 27, 2014 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Quality and promptness

Report a concern   January 27, 2014 — Rated 10 out of 10 by C.J. Zerorez Jacksonville
What do you like about our products and services?

I love the way the carpets came out and I love the idea of no detergent residue. Your technician was excellent also.

Report a concern   January 26, 2014 — Rated 10 out of 10 by K.V. Zerorez Jacksonville
What do you like about our products and services?

Great work. Thanks for a job well done!!

Report a concern   January 26, 2014 — Rated 10 out of 10 by Mary Petree Zerorez Jacksonville
What do you like about our products and services?

The men arrived on time - they were polite, pleasant and did a fabuulous job. I was very pleased with how my floors look and how hard they worked to make sure I was happy

Report a concern   January 26, 2014 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

great product and Patrick, tech, who came out was very good -

Report a concern   January 25, 2014 — Rated 10 out of 10 by Valerie Squires Zerorez Jacksonville
What do you like about our products and services?

They work great!

Report a concern   January 25, 2014 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

The guy didnt try to sell extra ,cuz i stated i just wanted basic service
& he pretreaed at n/c

Report a concern   January 25, 2014 — Rated 10 out of 10 by D.L. Zerorez Jacksonville
What do you like about our products and services?

From my phonecall to a knock on the door was amazing. Less then 30 minutes you were there.

Report a concern   January 25, 2014 — Rated 10 out of 10 by Chance Teague Zerorez Jacksonville
What do you like about our products and services?

Carpet looks great, it was a quick process. Spencer was very thorough, and amicable.

Chance Teague

Report a concern   January 24, 2014 — Rated 10 out of 10 by W.B. Zerorez Jacksonville
What do you like about our products and services?

Service was prompt and efficient. Tech was polite and explained what he was going to do. End result exceeded my expectations.

One suggestion for improvement... Part of the service provided was tile/grout cleaning. The circular rotary pressure-washer was unable to clean up to the edge of the floor and left the corners untouched despite the tech's best efforts. I don't know if there is a hand tool that could be used to better finish the job, rather than me resorting to a toothbrush on the last inch or so, but the need is deserving of thorough research on any available, practical options.

Thank you.

Report a concern   January 24, 2014 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

cleans carpet, just as they promise

Report a concern   January 24, 2014 — Rated 10 out of 10 by Stacey Barber Zerorez Jacksonville
What do you like about our products and services?

Very friendly service - from when I first called to make the appointment until the completion of the service call at my house.
The products that were used provided the results that matched my expectations.

Report a concern   January 24, 2014 — Rated 5 out of 10 by T.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

High traffic regions of carpet did not come out. I realize it was pretty soiled. I wish they'd told me before they started that it probably wouldn't come out and give me the option to cancel. Ended up replacing carpet after paying nearly $400 to have them cleaned :-(

Report a concern   January 23, 2014 — Rated 10 out of 10 by Jesse Cardenas Zerorez Jacksonville
What do you like about our products and services?

Professionalism of your tech and the cleaning process.


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