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based on 25879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Job was done well. Thanks!
Major improvement in the cleanliness of my floors.
very clean carpet
It works!!
EVERYTHING The help on the phone. The young man that cleaned the carpet. THE CLEAN CARPET
The employee. Last visit I had a guy come and he was so nice and very hard working. This time two showed up, one was the same guy. The other guy was just there doing his job. Not really well and not bad. Just there. But the other guy, the one who was there on the first trip, was again busting his butt and doing an incredible job. Do you know that while cleaning my truck he even took the time to clean the seat belts? He really went the extra mile and that didn't slow down the process. He just worked insanely fast and hard.
Your products work great. All stains came out, even ones that I thought would not. Your prices are very reasonable and the service effective. But the operator is the one that is putting you over the top.
My 8 month pregnant wife and I thank you for cleaning our floors, couch, and truck so well. We'll see you again next time.
Clean. The carpets dry quickly, no odor and your staff is extremely courteous.
Fast and efficient.
very courteous and trusting
Great job on the carpets...and the technician was terrific.
Your professionalism, the smell, my carpets look brand new, I see no stains. I love that I left a voice mail and sent an email to see if someone could be at my house earlier on Monday morning as my husband had an unexpected meeting come up and I was afraid of not getting a response because it was so early before Zeorez opened, however, I did get a response and someone was at my house earlier than the scheduled time and finished the job so my husband could make it to his appointment. I will highly recommend Zerorez to everyone! Thank you for making my carpet look new again!
Service personel were on time and the cleaning was superb. Thanks.
Carpets 7 tile very clean
Thorough, no smell after the cleaning was done, on time, very pleasant
End results. My carpet looks great. Your guys are always courteous and very helpful with moving furniture, spot treating, etc.
Angie was so nice when I scheduled my appointment. Very friendly and helpful. My carpets look great after the cleaning. The technician was on time and very professional.
Love that you are not depositing more soap in my crummy carpet. Also, I loved my technician. He did not pester me to sign up for $100s of dollars of non-essential extras. I did a $59.95 for 3 rooms before and it cost me $239.00 overall. Hmmm. He was incredibly nice as well. I have recommended y'all to about 6 different families just this past week. Thank you for your service and such an honest business model.
The smell gave my entire house a clean fresh smell. The carpet looks great, and the young man who cleaned it was professional yet friendly. He explained everything he did, cleaned up after himself and did a great job.
Your people are very responcible and hard working. Thank you, Dona Last name removed
Zerorez is fantastic. I have used you for several years and am always pleased. I always recommend you to friends and family! Chris was my service representative this past time and he did an exceptional job!
Very pleasant personnel in office and field. Professional and hard working.
The service provider was great, Patrick. He was curteous and punctual!
Everyone I interacted with was extremely friendly and helpful! My carpets and sectional look great and it was all done while staying green!
great services and products were great with no after ordor
I got a fair price for the service. The service guy appears to be professional. I would like to see more attention to the details in your next service. I could see marks on my light carpet after it is dry and the front side of the arm of the chair that was cleaned is still dirty. I will need to request another service soon as we had an incidental spill at home recently. I hope some of the left-over issues could be corrected. Thank you!
Very nice Job. Spencer explained all the services. Very courteous will use again
dependable and consist
Prompt, explanation is understandable, friendly, GREAT job
The technician was friendly and on time. The products were/are safe for my dogs.
The service person was prompt, listened to my concerns and preformed the job with excellent results. There was a deep red juice spot that he warned us about. It almost came out but I knew it was a rough job. We have 3 young children and weren't expecting a miracle but it was still an excellent result. Thanks! This is our second time using ZeroRez.. we will be calling again!