- Phone: 904-891-0631
- Visit Website
based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
tighter scheduling window of service.
more liberal application of the odor eliminator product
The technician was amazing. He was helpful, personable and professional and he did a wonderful job!
I appreciate the powder cleaner you usually leave after each trip. I didn't get any this time - so disappointed.
Last time we had an amazing rep who took the time to make sure everything was done correctly this time he was missing supplies so we could not get the shower cleaned and my husband had to inspect the edges as he just did the middle of the bathroom. Would still use u again but would like a different rep.
My carpets look the same as they did before they were cleaned. They are 1 year old. I am very disappointed!
Amazing individuals working for the company. Always pleased with their expertise.and honesty.
Chemical free cleaning! The results are amazing!
Ben was terrific and really detail oriented!
Thanks so much.
First name removed
On time & completed the cleaning without any issues.
See the letter sent to Mr. Dave Bennion from RADM Name removed,
polite, professional and cooperative
The techs are great- it makes a huge difference when you feel you can trust them! They are very thorough.
My carpet is sparkling clean, the best cleaning ever. Your tech man was verpolite and helpful.
The technician was thorough in explaining what was going to be done, got right to it after checking out each room, not wasting any time; said what the cost of each item would be; answered questions I had about some of the other services; and the rooms smelled so nice. The technician was very courteous and friendly.
I like the consistency of your advertisement,you deliver what your company promote.
Cost effective, professional service and well done
I had a sofa and love seat cleaned. The technician was very nice which is why I gave one star. Otherwise I was really disappointed with the end result. The technician didn’t even touch the bottom of the cushions and the back of the sofa. He did however clean those areas on the loveseat. I only noticed that these areas were missed after the technician left. I then inspected the rest of the areas and found multiple spots that still appeared dirty. I immediately called to express my disappointment and was told that the technician that came out was relatively new which could be why he didn’t do a good job. She then said she can call him and send him right back over. I asked if someone with more experience can come out or assist him to help him improve. The lady said she needed to check the schedule and that they were booked up so she wasn’t sure how quickly someone else could come out. She told me she’d call me back after she looks at the schedule. About 30-40 minutes later, the original technician came back, without a phone call. He was very apologetic and eager to fix what was wrong. I showed him which areas he missed and the stains that didn’t come out. He went over them again but some of the spots still remained so I pointed those out again. He went at it again and was able to get out a majority of the stains. Now that everything has dried, I’m still seeing some areas of staining. I know that everything won’t come out but I was really expecting a better outcome for the price and definitely not worth the hassle and aggravation.
associate was extremely pleasant, very professional and did a great job!!!!!!
Always on time, very courteous, great cleaning! Thank you!
Professional and courteous service which left carpets fresh and renewed. Follow-up request to reclean 2 rooms was excellent.
It was different to have to move furniture out of the way. But it gives you an idea how clean my carpet has gotten. I'm Impress!
Very professional. They did a great job!
We have used Zerorez for years. These guys are true professionals and do a fabulous job. Our carpets are 15 yrs. old and look new again when they get done.
Courteous, knowledgeable technicians and no residue. Results are always good and long lasting.
Great job!
everything
Regan did an amazing job. We are in love with the Zero Rez system and you will be our only choice in the future. Job well done!
Tech spent much time on his cell phone while cleaning our carpets.
the 2 young men you sent were wonderful great service. love the products
Zerorez was recommended by a coworker of my wife's saying if you're doing carpet cleaning to stay in your home then you want to use Zerorez. I think mainly she emphasized that soap residue wouldn't be left in the carpet. The condo we bought had some dirty carpet and a few stains and after the cleaning I really can't see anything on the carpet. So I would highly recommend their service. Sure it costs more but I think you're getting what you pay for!