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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional technicians. Amazing results!
Your rep was very polite and did a great job.
Your technicians always do a great job! I have 4 dogs and my carpet is 12 years old and it always looks new when your technicians leave!
Thank you,
Karen
What stands out for me is the level of professionalism, wearing booties over their shoes to help try and contain dirt being spread around on floors. My carpets look great! Thank you!
Nick was very prompt, nice and professional.
Cleans carpets well
Dries quickly
Excellent job
Carpet looks GREAT. Service technician was super friendly. Did a great job. Thanks so much!
Very organized, efficient and courteous people.
Prompt service, only a week. Area rug looks great. Had a musty smell. Smell is gone. Will be using again and will have area rug done every year.
You guys usually do a great job, but I'm going to have to call for someone to come back in this time. I think Michael used too much of the liquid stuff, and there are noticeable lines between the cleaned areas and the not-cleaned areas. I have never seen this before. Also, there is a big chalky-looking "stain" on my bedroom carpet, now that it has dried. This area was wetter than the others and I think he put down way too much of the cleaning product or the protectant.
The carpet is clean without a soapy residue. The technician was friendly and completed the job in a timely manner.
Timely, and discounts offered
The person that came was awesome. Great customer service and I liked the fact that he put booties on his shoes. Also loved that the products he used aren't harmful to my kids or my dog. Would definitely use you guys again!
The professionalism, good Last name removed, quality employees, quality cleaning system and products
Andrew thoroughly checked the rug for pet smells. He treated the carpet with a very fresh and wonderful smelling cleanser. I was so impressed not only with the final product but with his professionalism
Arrived on time.
Very professional.
Tile looks brand new now
Furniture looks new .
Can’t say enough positive things about my technitions. They were all really great. Zerorez is an outstanding company .
Quality work, and prompt!
your service technicians are great, always have don a super job for us.
The work was professionally done and the representative was very respectful and courteous.
The carpets came very clean, the men where very nice and polite they did a good job.
The 2 young men were very polite and professional and did a very good job on my tile floors.
They did a great job.
Andrew was at my house last week cleaning the tile and grout. He clearly demonstrated his commitment to excellent customer service and integrity.
Andrew took the time to thoroughly clean tough spots and was very professional at all times. He very diplomatically pointed out how I could take care of some gaps in the grout.
I employ approximately 3,000 people in a customer focused business and realize the importance of certain competencies and skills. Andrew is someone who is so worth keeping as an employee!!!
Everything was excellent..thank you.
Prompt on time service
The service was perfect as well as the communication. He did a fantastic job
Prompt service and caring technicians.
I got lucky and Michael did the job. He is very professional.
My carpet smells and looks so clean.
It's been a week later and we still have streaks everywhere. There are light and dark spots where the cleaning apparatus was going back and forth. It's just in the master bedroom, but unfortunately, that's where we spend most of our time.