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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez does a super job! Brad is just THE BEST! He’s awesome:) They are very professional and pay great attention to detail. Truly a great service!
service man showed up right on time and was very professional and friendly.
Easy to get an appointment, run special deals, professional workers
The product has a very pleasant smell, and fast drying.. The service was very professional and fast,
The courtesy and efficiency of the rep.
Very easy to schedule service. Technicians were polite, on time & knowledgeable. They took care in protecting edges of doorways from their hoses throughout the house. I did have an area that, once it dried, needed additional cleaning. I called and your company immediately scheduled a re-do for that area. I have used Zerorez three different times now and have always been very satisfied. Would definitely recommend them.
The service techs are friendly and professional and my carpets look clean.
Service.
The service was fast and efficient. All areas looked good when service was complete, but once the carpet fully dried, some stains showed back up that look like normal pattern wear. Most stains that looked like they would be tough to remove came out easily while other normal wear returned. It just seems that that specific area must not have been done as well, and is frustrating that the stains are still there after the amount of money paid to have the carpet cleaned.
Qualified personnel. Friendly personnel. Excellent work.
Clean well with no residue. Mitch cleaned our entire home, tile and carpets. He was a hard worker and very focused on his work. I highly recommend this company. Easy to schedule and the employees have an excellent work ethic. We will ask for Mitch again!
Always very professional, on time and do a thorough job! I have never been disappointed!
Your staff is always friendly and helpful.
Technician was prompt courteous and polite and did excellent work.
Good
The carpet was soft and the technician was so nice 👍
Great guy, great job. Best ever! Will use you again after the holidays are gone by.
You got our carpets much cleaner. So glad we had you clean them. (Used you after renters moved out.)
A-1!! The tech was outstanding!
The service representative was extremely knowledgeable and thorough. He was also a really nice guy! My carpet looked beautiful when he was finished. This was definitely the best carpet cleaning I have ever had. I will definitely use you again and recommend Zerorez to my family and friends. Thank you for a wonderful carpet cleaning experience.
My rugs and tile was a real mess from a dog that was ill for quite some time with quite a fair amount of soil. I thought I would have to replace the rugs. These guys came to my house and all I can saw is WOW! The rugs look almost new again. Thank you Zerorez!
Usually you get the spots out of the carpet. Most of the technicians are very professional.
I liked that it didn't take long and the tile looks amazing
We have used Zerorez numerous times and they are ALWAYS so profressional, curtious and neatly put together. They do a great job at cleaning as well as explaining what they're doing. If they think you may need something extra, they tell you what they have to offer and how much it will be. There's no feeling like you're being pressured and if you say no they don't look at you like you're crazy either. They're the only carpet cleaners we use.
The service agent was great. He was quite polite and knowledgeable and conscientious. He took the time to inspect the rooms being cleaned and share what he felt would work best. He worked quickly and the rooms looked great!
Courteous personnel and thorough rug cleaning. Reasonable rates particularly “$129 for three rooms and get the fourth room cleaned for free” deal.
Your service technicians are always very polite and informative. We have been using zero razz for years and are very happy with the service that we receive. Your staff is always quick with amps with answers And always happy to help if our plans change and we need to change the hours. We do appreciate you. You make her house smell good too.
I was very impressed with Colin and his knowledge about the carpet cleaning method and all the chemistry involved. He was very polite and clean and pleasant. I will use your company again because he did such an awesome job! Name removed
Fast, friendly service.
they came well prepared and did an Awesome job.The young man came and answered all questions as to the time it would take and the cost which was well worth it as they do a great time each time they have come