Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29389 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2020 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Awesome work! My floor looks brand new again.

Report a concern   June 19, 2020 — Rated 10 out of 10 by Joe Geronimo Zerorez Jacksonville
What do you like about our products and services?

Technician was courteous and professional

Report a concern   June 18, 2020 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Technician was awesome!!!

Report a concern   June 18, 2020 — Rated 10 out of 10 by G.L.R. Zerorez Jacksonville
What do you like about our products and services?

Products that are safe for pet.

Report a concern   June 18, 2020 — Rated 7 out of 10 by R.D. Zerorez Jacksonville
What could we do to improve?

They did a very good job. The reason for the lower score is because it was alot more expensive than I thought it would be.

Report a concern   June 18, 2020 — Rated 10 out of 10 by N.A.J.W. Zerorez Jacksonville
What do you like about our products and services?

Bronson and Max were awesome! Very nice young men.

Report a concern   June 18, 2020 — Rated 5 out of 10 by Z.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I just don’t feel like much was done for the money spent. I guess I expected a more thorough cleaning.

Report a concern   June 18, 2020 — Rated 10 out of 10 by Leslie Detlefsen Zerorez Jacksonville
What do you like about our products and services?

I always use Zerorez and love the quality, price and service. I had a bad pet experience and Zerorez made sure that my carpets were cleaned and treated to the best of their ability.

Report a concern   June 18, 2020 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Brad was very informative, honest, and professional, and a conscientious worker! I would have them back the next time! He reoresented your company well!

Report a concern   June 17, 2020 — Rated 10 out of 10 by Mary Regan Zerorez Jacksonville
What do you like about our products and services?

My carpets were cleaned with little drying time. Good Job!

Report a concern   June 17, 2020 — Rated 9 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Quick appt time and friendly, knowledgeable technician.

Report a concern   June 17, 2020 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

The carpet looks clean. I liked the smell of the cleaning product. The technician,
Kevin, was knowledgeable and friendly.

Report a concern   June 17, 2020 — Rated 10 out of 10 by Laura Mitchell Zerorez Jacksonville
What do you like about our products and services?

Overall great quality. Carpets clean and fresh. Smells wonderful

Report a concern   June 17, 2020 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

I was completely satisfied with your service as well as the results. The service representative was very professional and worked efficiently. My carpet looks new again! Thanks.

Report a concern   June 17, 2020 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

You do a great job, but we couldn’t afford it without the discount.

Report a concern   June 17, 2020 — Rated 10 out of 10 by Dawn Frazier Zerorez Jacksonville
What do you like about our products and services?

Great employees! Great service! High quality at every visit!

Report a concern   June 17, 2020 — Rated 10 out of 10 by C.N. Zerorez Jacksonville
What do you like about our products and services?

I don’t understand why your tech are not wearing masks in people’s homes. Seems to be obvious to me that masks should be worn.

Report a concern   June 17, 2020 — Rated 10 out of 10 by P.Y. Zerorez Jacksonville
What do you like about our products and services?

Scheduling was prompt and accommodating, the service tech pleasant and professional, the process relatively quick, and it did a good job!!

Report a concern   June 17, 2020 — Rated 8 out of 10 by C.J. Zerorez Jacksonville
What could we do to improve?

Our tennis floors look great! Hope to have them done again in about four months.

Report a concern   June 17, 2020 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Staff very professional. This is the first company I have used in which I can see the difference in my carpets. You all do an amazing job!

Report a concern   June 16, 2020 — Rated 10 out of 10 by J.L.J. Zerorez Jacksonville
What do you like about our products and services?

Had 3 different service calls with 3 different technicians, quality was there each time.

Report a concern   June 16, 2020 — Rated 10 out of 10 by E.F. Zerorez Jacksonville
What do you like about our products and services?

Very professional and great job with carpets!

Report a concern   June 16, 2020 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Very polite and conscientious service technician.

Report a concern   June 16, 2020 — Rated 10 out of 10 by G.W. Zerorez Jacksonville
What do you like about our products and services?

Colin was great!

Report a concern   June 15, 2020 — Rated 7 out of 10 by E.R. Zerorez Jacksonville
What could we do to improve?

I am a repeat customer and I have been very happy with carpet cleaning and floor tile. The service I just paid for was cleaning shower tile in two bathrooms and am very disappointed. The showers look no better after the cleaning, definitely a waste of money.

Report a concern   June 15, 2020 — Rated 10 out of 10 by Lorraine Meide Zerorez Jacksonville
What do you like about our products and services?

Brad did an excellent job cleaning the bedrooms in my home. When he was finished, the carpets looked brand new and they are 10 years old.

Report a concern   June 15, 2020 — Rated 10 out of 10 by F.S. Zerorez Jacksonville
What do you like about our products and services?

The young man was very polite. The carpets and couch look great!

Report a concern   June 15, 2020 — Rated 10 out of 10 by P.L. Zerorez Jacksonville
What do you like about our products and services?

Very good job Very friendly technician

Report a concern   June 15, 2020 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Very professional cleaning services . Nothing like Zerorez
Thank You

Report a concern   June 15, 2020 — Rated 6 out of 10 by G.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The whole idea was great at first, the grout did get brighter but left a chalky sticky film that left prints. We left the house for 2 hours and 1/2. We had to mop the whole house twice. I don’t blame the tech, I just think it would have been better to have someone directly behind him to make sure all is wiped without the residues.


Privacy Policy