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26439 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always know the job will be well done! Kaden was very polite and did an excellent
job. I asked him about other places that needed cleaning and he measured and
gave me estimates. Very knowledgeable and proud of where he worked. I will
definite ask for him in the future!
So happy I found about about Zeroeze! Appreciate your prices! 😊
Carolyn Last name removed
My carpets looks great and the technician was so helpful!
The results
Very prompt and listened to my concern aresas
Great service, fast and fantastic results
Very professional.
I was satisfied with the cleaning but a black mark was left on the porch rug from one of the machines. Name removed
It was a great experience - Ben was the gentleman that serviced our account and he was very polite, he explained exactly what the process was going to be; he looked at the problem areas and told me the issues with the stain and procedure for taking extra time to make sure the stain would be dealt with properly.
Although we had service late in the day our rugs were sufficiently dry to walk on (in socks) and looked great!
Although our carpets are far from new and do have some wear - Ben thought they were in great shape so we were very pleased to hear that from a professional carpet cleaner.
There was no chemical smell to the procedure so customers need not be afraid of any chemicals that could hurt small pets or children.
We are very satisfied customers!
The look after your. Rep leaves!!!
Clean & fresh carpet, friendly service & very quick
Technicians are always prompt, thorough and helpful, as is the office staff. Cleaning jobs are always the best!
If every company had a Representative like Rico...there would be no question about return business. He represented your company & products with honesty & integrity. He explained issues with stains that made practical sense & didn't overload the products ability to rectify the situation.
His professionalism & personable attitude confirmed to me , we had made the correct decision to have Zeroez in our home.
Thanks for great job & having a representative like Rico. As an ex- business owner it is fun to see companies that make great selections & great training of their employee representatives...See you again...Ed Garza
Customer service at Zerorez is always great. They always do an excellent job and are very professional when in my home. Their cleaning process is very thourough and I am always pleased with the result.
I not only love the quality job they do but their employees. They are all too notch!
It works, you are on time and you do a great job
I was just not overly impressed with how my sofa and chair turned out. They are better than they were but I feel they could look better.
Your technician did a great job on our aging carpet. He was very courteous and knowledgeable. Will definitely call Zerorez again.
I like everything about zerorez, your technicians are prompt, knowledgeable and very courteous and if something is not right, which doesn't happen very often, the company sends someone right out to correct the problem. You are a great company keep up the good work.
A very grateful customer
Jane Fuller
Great job on the carpets, came on time and was very professional and efficient
I felt there was a good job done efficiently and for a reasonable price
On time, friendly, do an exceptional job!
Technician does a great job. The tile and grout cleaning was amazing.
Technician is always kind and professional and my carpets and tile always come out sparkling clean!
Would highly recommend them! I had am amazing gentleman that clean both my carpet and tiles. He took great pride in doing so, explained everything and took before and after photos;
what a difference!!! Thank you
See you in 12 months.
Zerorez was able to accommodate my busy schedule, confirm their visit the day before, notify me when they were on the way, and do a fantastic job cleaning my carpets.
The citrus smell to the cleaning products was fantastic
The technician Kevin called before arrival, was on time and he was very thorough and made certain I was pleased before he packed up his equipment!
Our Technician was on time and did a Fantastic job! We definitely will be using Zerorez Again in the Future.
Great Job on my carpets. Very professional staff.
Everything from start to finish was well done-appt set up easily, notified as promised, excellent job cleaning carpet; friendly but professional.