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based on 28887 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez makes carpets look fantastic !
The service was fantastic. They explained everything I needed for a clean carpet.
The technicians are always friendly, professional, timely, and do a great job. We have used Zerorez many times and have never had a bad experience.
Zerorez provides great service !
service was on time and professional
Everything, technician Austin was awesome!
Prompt service and hard work by employees
The guy you sent to me yesterday was great!
I am a repeat user. On time, doesn't leave carpet overly wet. Knowledgable, friendly, takes time to explain situations.
Efficient, friendly, and did a good job
Quick easy pick up and delivery
I recommend Zerorez to all my friends. You have the best employees that really care about our homes. They do a fantastic job. My tile was cleaned and sealed a year ago and still looks good. I am getting luxury vinyl for all my floors, but will still be recommending you. Great job on upholstery yesterday!!!!!!
I paid for animal urine treatment but it did not make any difference, I have to replace carpet anyway, the serviceman should have warned me that the treatment was not going to take care of the problem, so I wasted my money by doing the cleaning. I should be refunded, at least the cost of the extra treatment.
Thanks for chatting with us today Luana. We always appreciate feedback from our customers!
Price was what was quoted. Yong man was on time and polite and did a great job!
I am a very busy Realtor in Jacksonville. Work was just performed on my own home. Everything was perfect, as usual. I rely on Zerorez to handle all my personal as well as business issues. My tile and grout sparkle and the black granite countertops look new. Great job once again!
Our technician Austin was very professional, well educated on products and answered all of our questions and concerns thoroughly.
We will be requesting Austin in the future.
Made our carpet look brand new again.
Service was very good. Tech was. Knowledgeable and very friendly
I love the professionalism in your services and how everything is consistent
Great service, great employees and always on time ! Thanks.
Fast service. Clean carpet. Great smell
Our carpets were cleaned quickly and expertly.
Brad did an excellent job on our carpets!
Make it less expensive
Have used your services for over 10 yrs. always satisfied. Austin was just here very professional and went over all the services this company offers. Thank you
It totally works!!
I love the friendliness and knowledge of your technicians.
Quick, clean, friendly - I love my home so much more when you've been here!
Very efficient.
Carpets stay clear longer!