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26439 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent product! Customer Service is above and beyond!!
It was very easy to make an appointment, dates and times available were very convenient. Moises called when he was on his way and was very professional. My rugs and furniture look great!
Great service. Alex was on time and very professional. Highly recommend Zerorez. Affordable and reliable.
I liked the fact that the process is chemical free, and eco friendly.
Employee was very courteous and timely. However there is a haze left on my tile. I have tried to mop it out. We shall see. I don’t like the residue. Zerorez???
Great job- on time, professional and knowledgeable- will definitely use again
Our Technician Alex was professional, friendly and did a great job on our sofa, area rugs and chairs. Getting an estimate and setting an appointment was very easy and fast with your friendly staff.
The service is great, my carpets are clean and the house smells good after. i have had this caret for a good while and hey always look real good when they are cleaned. The gentlemen that came was awesome also.
Your tech was knowledgeable, competent, and helpful.
Fast drying and the technician was very knowledgeable on the process.
EXCELLENT SERVICE REP.
Ray & Mary Sechler
I have used you company before and consistently your staff provides excellent service and boy do my carpets always look tons better. Brad did them this time - very professional and knew how to handle those "tough" areas to clean.
Certainly have told others in here as Brad did my friends The Bosses' the other day in Johns Glen.
Job well done
very timely and friendly. How carpets buckled, but thankfully they recovered. Great job cleaning and what we liked most...not so wet
There was a track on the floor from the hose and a few water spills.
Dale was super friendly and very informative.
Quality service cleaning by courteous technician receptive to homeowner’s trouble areas
Best carpet cleaning ever !!
The carpeting came out really clean. Mitchell was very nice and polite. He did a great job. Thank you so much.
We were very pleased with Zerorez employees. They did an excellent job cleaning our carpet and sofa. I will definitely recommend Zerorez.
Technician was knowledgeable and professional. Service was great!
Fast service, absolutely no residue left on carpet. I’m a repeat customer and will use this service every time. Technicians are friendly, professional and efficient. I can’t recommend Zerorez enough. You won’t regret scheduling with them.
Polite. Efficient. Showed care for house. Priced as quoted. Did a great job. Your service tech is a great asset to your company
Technician was friendly, good listener, hard worker, knowledgeable. He called when he was on his way. Worked diligently while here. He had good suggestions and left with carpet looking and smelling nice and clean.
My tile floors and grout look so much better! Amazing how dirty grout can get.
Very friendly knowledgeable young man. Did a great job. Got stains out that were the for over a year. Keep up the good work.
Our technician was friendly and professional. My grout looks so much better!
Technician arrived on time, was clean and carpets looked great.
Honestly the tech was a little talkative and really made a mess of by baseboards. I feel he was way aggressive with our furniture.
I really appreciate the feedback. I'm so sorry for the inconvenience, but I'd like to talk to you about your experience and see if we can get a technician scheduled to come out and clean those baseboards. Please give me a call at 904-287-5727, so we can get that taken care of for you.
Thank you!
Becky
My tech Mitch Fowler was very professional and efficient. My carpet had needed cleaning for a number of years and i can say it looks almost new again!