- Phone: 904-891-0631
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based on 29139 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Used you guys in the past and have been happy with results. For some reason the master bedroom didn’t come out like in past cleanings.
Good job! For sure we will call on u again! Name removed 2014 Palmetto Point Dr.
N/a
Great work
Good people
My house smells fresher and looks cleaner.
Excellent technician, call before he arrived and called me after he was done. I always call zerorez first!
I loved the fact that I was able to get an appointment quickly. Your technician, Max, was very pleasant and professional. He did great work. The only issue I have is I can still smell the dog odor in my bedroom. Would have loved for that to have been eliminated.
They are there when they say they will be or else they notify you. Come in and check out what you want done and you know what they are going to do and how much it will be.
They are quick and professional!!
The team is knowledgeable and helpful.
My carpet looks like new! Mathew was our technician. He worked on the stains and pet odor. I would highly recommend this company!
No chemicals and the Customer service is outstanding.
There were several stains that were not removed. I had to hand clean them after the service. Since it was just dirt, it wasn't difficult but I would expect that paying for a cleaning would cover it.
Technician was knowledgeable, polite and efficient. James did an excellent job!
I love your products are sulfate free and don’t leave residue. I also found the technician, Jeff, to be both personable and professional as he shared information on how I might resolve stains quicker. He did a great job
On time, efficient and professional. Did excellent job.
Great service and great results.
The attendant was wonderful and very personable !!
It was great from the person I spoke to on the phone to the gentleman that came and cleaned! Everything turned out great!!
Extremely professional technicians. The products used are miracle workers on my rugs. My dog was very sick and the rugs were beyond pitiful with multiple stains. They look brand new now! So grateful. I was also concerned due to COVID and my underlying health condition. He wore a mask and was extremely clean and careful.
The technician was very personable and was happy to answer our questions. He was thorough in cleaning 4 bedroom carpets and was attentive to doing an excellent job.
Austin was very friendly and professional and did an awesome job!
Great service. Professional
The technician was on time and so very friendly! He did an amazing job! Our carpets and rugs looked brand new!!! I also loved that there wasn’t a strong chemical or artificial smell afterwards. It just smelled clean. I will absolutely be using you guys again in the future!
I was told by the Zero Rez sales person on the phone that if I upgrade to the pet treatment package that they could get up my pet stain I have on my carpet. The process did not clean it up and The total process was cheap, the guy came in and sprayed from a squirt bottle a chemical on my carpet and then just vacuumed it up. I think your company relies too much on chemicals two just mask odors, and that’s what they said removed the spot.
Jeff called and then arrived within the stated time frame.
He explained what he was going to do and then commenced to work.
He was polite and professional.
The completed job was to my satisfaction.
Quick and Thorough. Plus our representative was super pleasant.
We will be using you again for furniture soon.
Excellent job and Aamon did an outstanding job! Never would I have imagined my couch would come as clean as it did! Looks like a brand new couch.

even though a new employee was doing most of the work, his teammate was supervising him quite well. It is good to see that your company is hiring people.
The guys were literally on their knees getting everything clean on my floors.
I am very satisfied with their work.