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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks great after cleaning. Bradley was very nice and thoughtful. Very professional as well. Will definitely use again.
Just wasn't as happy with the cleaning this time as I have been in the past. As many times as I use zerorez, it is hit or miss on the quality of service.
Second time you have cleaned furniture at iur home. Both visits were great. Your employees were professional and did a great job.
Slow down. The cleaner went faster than I would when vacuuming, can imagine it is long enough to do quality job.
Service and techs are great. Dale was terrific!
Absolutely incredible!!
Even though my service person was wonderful, the stains came back virtually a day later. I am not blaming Zerorez, possibly the carpet is beyond cleaning!
Our technician Andrew was outstanding. He was timely, and showed great attention to detail. We have always enjoyed the Zerorez experience. I have noticed whatever product they are now using for the pet treatment isn't as good as what they used before. We Have 2 small puppies who sometimes have accidents in the house. We never used to be able to smell the urine after Zero Rez came and did their thing but now we can. I recently had them come to treat our carpets and had to call them back for a retreatment because we could smell and and sometimes see the stains reemerging. I don't fault Andrew for this but the company should take notice of this problem and correct it!
Mitch does an excellent job cleaning carpet and tile floors.
Thorough and quick
The young man that cleaned the carpets did a great job. We would use your service again, and recommend it too our friends and family.
Gets carpets really clean
Very detail oriented
Cleared up some stains and refreshed the carpet. Couch/armchair look great.
My flooring wasn't very dirty, just a few treatment spots. Another cleaning company cleaned the carpets 2 months ago but didn't use quality products like zeronez does. It's why I called you.
The product used was good. The technician didn't put his cover booties on while cleaning the carpets in 3 bedrooms and he was going in and out of the house all the time bringing the dirt in... I found it strange but didn't say anything. I thought you guys just don't use booties in your service. To my surprise, after the carpets were done, he walked outside and put booties on for a bathroom tile cleaning. Is it the way its supposed to be? He was a very nice guy but I had to ask him multiple times to go over some sports to make them look cleaner. I just expected more effort to do the spotless job.
Overall, fine experience. Thank you!
The tech explained the process thoroughly, he was in and out and did a great job. Living at the beach, sand is inevitable; We will use again!
I wanted to get the dog urine smell from the carpet and it still smelled the first time and then you came back and made the carpet look like new! Much appreciated.
It is a very clean process...carpets look great. Technician was polite and efficient.
Hi Zerorez Staff
The person you sent to our house yesterday was polite, professional, and courteous.
He cleaned the carpet quickly and throughly.
Ron Fisher
I like that your products clean and protect without introducing harmful chemicals.
Not much was on time very pleasant and did a great job
I was very impressed with Andrew, our technician. He was warm and friendly and worked extra hard to give us a wonderful experience. lI had heard from a friend that they had used zeroz at one time and was a terrible experience. I can't imagine as Andrew was wonderful. See you next year.
Associate was knowledgeable, personable and did a great job.
Your carpet cleaning tech Kevin was AWESOME
Have used Zerorez for years and will continue. Always great service and great staff!!!
From my call to set up my service appointment, to the technician who cleaned our carpet, I experienced nothing but courteous and respectful service. We continue to use Zerorez and have recommended them to our friends and family because of the great service and results we receive.
Very friendly, awesome service.
Clean carpets each time and fairly easy to get an appt.
Conscientious techs, excellent attention to detail.