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26439 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was easy to schedule and the guys that came were excellent. They explained everything in detail and were friendly and helpful.
Zerorwz does a great job! They get clean carpets adn flooring that others cannot and stains do not "re appear" . I would highly recommend.
Very professional and thorough
My carpet looks amazing!! So pleased with the work that Zerorez did when I moved out of my condo!! I will definitely use them again!
Use of minimal chemicals to clean upholstery. Dries quickly. Technician was very proficient and left no mess behind,
Our technician, Brad, arrived on time and was polite and informative. He worked efficiently and explained the process thoroughly. The carpet was dry within 6 hours. It looks and feels great. Using Zerorez will keep our “Smart Strand” 25 year warranty in effect, so we will have them back again next year.i heartily recommend Zerorez without any reservation.
Excellent service.
Complete honesty and great work. Auman (sp?) came into our home and was VERY honest and updating our estimate. His work was an outstanding job. He and Zerorez can do our homes anytime.
Professional, fair pricing, and most of all, everything is so clean and fresh. No crunch on my carpet because of dried soap, just soft and clean. This company is easy to work with, excellent customer service, they are the only ones I trust.
Very friendly customer service, technicians are knowledgeable, polite and concerned about making sure the customer is 100% satisfied. I also appreciated the time to confirm measurements of rooms once on site and confirm pricing before beginning the work.
Long lasting and deep cleaning. No scrunching underfoot.
The guys were great- professional, engaging, knowledgeable about their products and services, as well as thorough in ability to assess the condition of my flooring.
We expanded the area of cleaning, and they did a great job in a timely fashion.
Will definitely employ ZeroRez again, and would recommend them.
Austin did a great job. Very professional and personable.
Jaden did a very nice job!
Beautiful work!
Very professional service and very effective cleaning. I'm a believer!!
Our tech was efficient and very professional!
Not what I expected
Why do you assume I'm disappointed? I'm not disappointed at all. I'm quite satisfied actually. That was not even the question. I just don't recommend things to people one way or the other. You should change your question to "Are you satisfied with Zerorez..."
I give my technician a 10 for satisfaction!
The professional and personal service
very polite and informative rep came and cleaned my carpets fabulously.would definitely recommend
I use ZeroRez once a year to clean my carpets and they always do an excellent job. Their technicians are very professional, polite and knowledgeable. I can always count on them to do a great job at a reasonable price.
Matthew was so polite, on time, professional, and very knowledgeable about your services. He did a wonderful job. We have used Zerorez in the past and will definitely continue to use for our future projects.
Very friendly and knowledgeable employees. Very satisfied with final results
I have had Zerorez at my house on two different occasions, always great to work with and the individuals that have been to my house are always so nice and helpful!~
Friendly and efficient staff. Carpets come out looking great and dry fast.
My technician was very knowledgeable and did the best job I’ve ever seen from a carpet cleaning service. He was awesome and I’m sure to use zerorez if you have technicians like him.
Very conscious about customer satisfaction . always pleasant and happy to do there job to the best of there ability. Eager to offer alternative to solution that will better service your needs. Family friends and always concerned about taking care of your home the way they would take care of their’s . Donna Benaski
Tech was punctual, professional and did a very thorough job at a fair price.
I have used Zerorez for many years. As a Realtor, knowing that the carpet cleaning people can often be available on short notice, show up on time and do the job that I expect is one big thing I don't have to worry about!
I highly recommend Zerorez!