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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When I took the oriental rug that my deceased father made from a kit some 40 years ago to be cleaned, my only expectation was that it be cleaned. But the owner suggested that the receptionist, who is a quilter, could possibly sew the batting-which had come detached- back into place, I was more than thrilled - especially because she offered to do so at a very reasonable rate. I was very touched. Now, my dad's rug is going to be restored. I'm more than grateful!! Thank you!
Austin was great in explaining the cleaning process and how everything works. I’m extremely happy with the service and he is a true asset to the company.
Professionalism.and expertide
The service technician was on time and careful with the hoses going upstairs.
Less add-on/up-sell. Make service more complete or package for specific scenarios (i.e., pets).
Carpets come out clean and dry in less time then other cleaning services
Friendly and effocient
My carpet looks sooooo good!!!! Goodbye stains, stinky spots, and rough areas. And the employee was so nice and fast but thorough. Thank you Zerorez
Great cleaning job by a professional technician.
The service was very good and the technician was courteous and friendly. Will use their services again.
Awesome service. Carpets turned out wonderfully ! On time tech and fast!
The quality of work you guys do is incredible. My main feedback would be a lower price point to get you guys to come out.
The carpets look amazing! We have two large dogs and have had quite a few accidents over the years. Stains that I have scrubbed multiple times! Our technician came out and went above and beyond and was able to lift the stains and the dogs smell out of carpet. Awesome job. Would highly recommend!!
They were very accommodating, efficient, and thorough. This was done in a very polite and easy manner.
Does not leave the carpet soaked. Works well without all those heavy chemicals. Leaves all my carpet and tiles very clean and looking new.
Courteous service when appointment scheduled. Hayden did a great job completing the cleaning requested. Fast and efficient.
We are repeat customers and our neighbor scheduled service while Hayden loaded up the van.
You do not use chemicals or perfumes to bother my allergies. Nothing used to leave a residue. Caring company and reps that keep my home clean and fresh. Periodic specials that allow me to clean more often. This type of cleaning extends the life of carpets.
Techs were very pleasant and courteous. Products were not harsh and did not have an Odor.
Thank you , the carpets look great
On time, courteous & do a good job.
We had a smell in the Adult Bar area after the carpet had been cleaned. Our members were complaining that the smell was like smelly feet.
Quick and very complete. Michael was most personable and thorough. Thank you.
The technician was very professional, clean and friendly. He went out of his way to move furniture. He was very accommodating to me and my dogs. Tile was cleaned in a timely manner and I was shocked how well the grout cleaned up. My floors look and smell clean and like new!! Very satisfied and will use your company again!
I continue to use ZEROREZ at home because they are the BEST,
I just had them clean my commercial passenger shuttle and now the seats look brand new!
Thank you ZEROREZ!
Pet stains are always removed, carpets dry fast and the technicians go above and beyond and are always so professional!
Everything!!
The technician was very professional and tidy; the carpets looked good—but I was told it would take about 6 hrs to dry-at 6 hrs/4pm it was still very wet; at 12 hrs we had to lightly walk on it to go to bed-still pretty wet; when we got up at 7am, it was still damp. It’s just beginning to feel almost dry-more than 36 hrs. That is not what I expected or wanted. I don’t believe I’ll use you again.
Friendly techs. And a good job.
Mitch and Jared were awesome. They were very professional and efficient. They were on time and removed stubborn stains from my daughter's carpet. I use Zerorez twice a year, in February and again in September. I recommend Zerorez to all my friends.
Fast, friendly, thorough attention to detail. This is the best upholstery cleaner I’ve ever hired. We will definitely keep this company on speed dial next time we need carpets or furniture professionally cleaned.