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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks great!
Everything
The reason I called was because I had spilled an entire cup of coffee on new carpet. The technician felt he had gotten it removed, however by that night it started to reappear. By morning the stain was back.
Great friendly service every time.
Everyone at Zerorez is professional and they go the extra mile to make sure you are satisfied with their work. I entered a question about a current special on their website. Five minutes later I got a personal response from one of the managers who answered all my questions. Great customer service!!!
The company is very responsive and professional. They’ve always done a superlative job for me and I’ve used them several times.
Jordan, the technician who did the cleaning,
was completely professional and honest.
I would welcome him any time to work in my home!
Good cleaning. On time appointment. No upsell when arrived. Tech was helpful and considerate.
Austin was awesome!
Customer service was unbelievable
Technicians are polite and they do a really good job cleaning carpets.
You do the best job and the carpets dry fast. Call to identify and arrive on time and have. Wonderful, experienced, courteous, helpful crew
The products work, and they smell AMAZING!!!! MY family and I have been using Zerorez ever since we moved into Callahan, so we have been enjoying all services for 17 years. Mitch cleaned our home last time, and he did such a great job, and he is very personable, so it made the experience feel like it came from a company that genuinely cares very much about its customers. Our carpets have had certain stains for years, but he figured out the formula to help lift more our stains away. We love the finished product, and with the sale still going, we may get another cleaning for our other rooms very soon. Thank you so much, Zerorez!!
Very thorough techs and dies the job happily. We’ve used zerorez3 times and they do what they say and it out lasts the competition. They even beat there prices. They arrive as scheduled
Your team was on time, professional, and did a fantastic job. I don't impress easy and I am impressed.
Great service and great results.
This company is caring and very professional!
Highly recommend them and will keep using them in the future.
Thank you Jeff . You did a terrific job !
Super job and a a most professional employee that did my job
Carpets and rugs are cleaner and was professional.
I was provided with prompt reliable service and the technician kept me informed through the whole process ! Very professional company !
The products used to clean my carpets are great.
Everything was done professionally, and looks great
Good price, quality workmanship and professional representatives.
Our service tech did an excellent job. He was very knowledgeable and helpful. He went above and beyond.
Great company I’ve used for many years
Very impressed with each technician that comes through my door they have been most curtious and eager to do a great job. I'm always pleased
Great service great results
My drapery looks 100 percent better almost like new and we have had it for years. They never were cleaned so the dust had interweaved with the fabric and very little sunlight penetrated the curtains. They look great now...thanks to the young gentlemen who did a great job.
The technician was very knowledgeable and very polite, refreshing.
Austin provided excellent service for us. He was on time (early), very thorough in his work, professional, and personable. I would definitely recommend Zerorez. We are very pleased and will not hesitate to use again. Great job!
Easy to get appoiment and great customer service. Competent and polite technicians