Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26437 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 7, 2020 — Rated 10 out of 10 by John Marden Jr Zerorez Jacksonville
What do you like about our products and services?

Your service is excellent and very professional. I have used your services two times and each time great job. Thanks!!!

Report a concern   May 7, 2020 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

The tile and grout look amazing

Report a concern   May 7, 2020 — Rated 10 out of 10 by Eugene Barashes Zerorez Jacksonville
What do you like about our products and services?

Absolutely everything! Zerorez did an outstanding job! They make carpets that I thought were helpless look good again! Colin was extremely professional, courteous and very informative. Thank you so much for Zerorez!

Report a concern   May 7, 2020 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

The young man that came to the house was very friendly and energetic. He did a good job explaining things and taking care of our needs.

Report a concern   May 7, 2020 — Rated 10 out of 10 by P.L. Zerorez Jacksonville
What do you like about our products and services?

Excellent and thorough cleaning of very dirty carpet. Looks great now. Professional and courteous employees.

Report a concern   May 7, 2020 — Rated 10 out of 10 by A.L. Zerorez Jacksonville
What do you like about our products and services?

The technician did a great job getting stains out of our carpets and making them look brand new.

Report a concern   May 6, 2020 — Rated 10 out of 10 by Pamela Pistulka Zerorez Jacksonville
What do you like about our products and services?

My oriental carpet looked like new after cleaning. I was so impressed! The rest of the carpet looked really good too. Excellent customer service- arrived on time, very friendly and explained everything they were going to do, very respectable of property.

Report a concern   May 6, 2020 — Rated 10 out of 10 by Donna Fussell Zerorez Jacksonville
What do you like about our products and services?

Fast, friendly. Very professional

Report a concern   May 6, 2020 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Mitch was great! He was able to get the majority of stains out of our 13+yr old carpets! Happy with results, as usual!

Report a concern   May 6, 2020 — Rated 10 out of 10 by Faith Drennen Zerorez Jacksonville
What do you like about our products and services?

Great service and quality!

Report a concern   May 6, 2020 — Rated 10 out of 10 by C.J. Zerorez Jacksonville
What do you like about our products and services?

Great service.

Report a concern   May 5, 2020 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

Colin was on time, professional and courteous. My carpet looks great. Thanks!

Report a concern   May 5, 2020 — Rated 10 out of 10 by N.F. Zerorez Jacksonville
What do you like about our products and services?

Nice guys. Thorough but quick. Good results. Great customer service by office staff.

Report a concern   May 5, 2020 — Rated 7 out of 10 by J.O. Zerorez Jacksonville
What could we do to improve?

Give a better estimate

Report a concern   May 5, 2020 — Rated 10 out of 10 by Steven Haines Zerorez Jacksonville
What do you like about our products and services?

Jeff was on time, very professional and did an outstanding job on our 19 year old carpets! I would highly recommend Zerorez to my family and friends.

Report a concern   May 5, 2020 — Rated 1 out of 10 by C.G. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The stains are still in our furniture. The process did not work.

Report a concern   May 5, 2020 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Customer Service

Report a concern   May 4, 2020 — Rated 10 out of 10 by V.N. Zerorez Jacksonville
What do you like about our products and services?

Great service on time.

Report a concern   May 4, 2020 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Your staff does an excellent job on carpet and tile/grout. Matt, our service person on the most recent job, did an exceptionally good job.

Report a concern   May 4, 2020 — Rated 10 out of 10 by S.N. Zerorez Jacksonville
What do you like about our products and services?

Oriental rugs came out so clean and colors were brilliant! Very easy to work with Zerorez: courteous, honest--an excellent company.

They offered to clean carpets for free for folks struggling financially during coronavirus. Such a generous and kind offer!

Report a concern   May 4, 2020 — Rated 9 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Quick, safe amd outstanding customer support.

Report a concern   May 4, 2020 — Rated 10 out of 10 by Sharon Smith Zerorez Jacksonville
What do you like about our products and services?

Excellent service! On- time arrival, knowledgeable technicians, and a beautiful outcome. They were even kind enough to work around my husband’s work-from-home needs! Will absolutely call again!

Report a concern   May 4, 2020 — Rated 10 out of 10 by M.G. Zerorez Jacksonville
What do you like about our products and services?

Whenever I call for service, the operator does everything possible to quickly add me to the schedule. It's a welcome relief as most of our issues are related to our dog, Boomer, and the messes should be cleaned as quickly as possible. Each technician takes their time to listen to my needs and offers best solutions. The prices are reasonable and the quality is unmatched.

Report a concern   May 3, 2020 — Rated 10 out of 10 by K.G. Zerorez Jacksonville
What do you like about our products and services?

Friendly and capable technician - my carpets look great!

Report a concern   May 3, 2020 — Rated 7 out of 10 by D.H. Zerorez Jacksonville
What could we do to improve?

Kid did not use corner guards as the last person did.In and out in 30 min???

Report a concern   May 3, 2020 — Rated 10 out of 10 by David Johnston Zerorez Jacksonville
What do you like about our products and services?

The service and outcome was very good. The tech was polite as attractive, much appreciated!

Report a concern   May 3, 2020 — Rated 10 out of 10 by Lynn Price Zerorez Jacksonville
What do you like about our products and services?

Loren did a great job and was extremely nice and courteous!! Way to go Loren and keep up the great work!!

Report a concern   May 3, 2020 — Rated 10 out of 10 by Brenda Baker Zerorez Jacksonville
What do you like about our products and services?

The technician was very nice and professional. The carpets were cleaned beyond our expectations. Everything smells better.

Report a concern   May 2, 2020 — Rated 9 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Technician was very pleasant and polite. Carpet liok great

Report a concern   May 2, 2020 — Rated 10 out of 10 by W.T. Zerorez Jacksonville
What do you like about our products and services?

great service by Lauren.


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