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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was great.
I did call in yesterday about the special that I should have gotten 3 rooms plus the 4th free for 129. I was charged 147. No one called me back.
The service is prompt and impeccable
Gentleman arrived as scheduled, checked out the work areas to be done and cleaned the carpets very well. Always a pleasure dealing with people that do what they say, while striving to be better,
Rod was great…he was on time and informative of other services provided by Zerorez. We couldn’t be more pleased with the result of steam cleaning our tile floors. He also cleaned an area rug. He was very thorough and respectful of our home.
We will definitely use Zerorez again!
Great for pet odor removals
The spot in my chair stayed the same, the seat stayed the same dirty appearance. Like it was not cleaned.
I’ll use my own washing machine and do a better job.
Sorry my Nearly 300.00 was not worth the money.
We had your company come out and clean carpet and the master bathroom tile. All the stains in the dining room couldn't come out completely, but they had been there for a very long time. It still looks amazing and so much better. Zach did an amazing job and the tile looks like new. I would definately have him out to my house for future cleanings. Even my two unruly pups loved him!
Everything!
All that you mention in your ads are true, absolutly pleased. Have a condo that needs deep cleaning, will call for their professional service and tech.
I haven't yet moved back into my home but I'm happy tl.say that having my air duct cleaned and serviced.
Andrew did a great job! He was professional and thorough.
On time we’ll done job
Fast courteous service.
Henry was amazing, very polite, arrived at the time he said he was going to be here and did an amazing job. Thank you Henry!
Carpets brought back to looking bright and clean again. My technician was friendly and very conscientious. He did a fabulous job and I would request him again in the future.
Good smelling carpet after it's cleaned. Promt arrival to keep appt
I have used ZeroRes several times and have always been happy with the results. Customer service is great making the appointment is simple the communication is done really well. Confirmation and and arrival time is great. The young men that have come and cleaned my carpets have always been professional and friendly and thorough. They explain the process beforehand and ask if there’s anything extra that needs to be done I’ll use them again and again.
Quick, professional and reasonable.
Convenient scheduling, great results, friendly technicians
The first guy took his time and blow dry it, the 2nd guy just skip threw it, didn't even blow dry it, I just think when the carpet not dirty, they should just spend more time on the heavy soil area, but I will reach out to them the next, hopefully I will smile
I like that Zerorez called me about my estimate and took time to find the best package to fit my needs. You seem to care even though everyone is short staffed and busy right now. Very refreshing
My carpet is clean
Timely, courteous and knowledgeable
Always professional!
Carpets came out looking great and the price was very reasonable.
Very professional and did a great job
Price and product on point. Kendall my tech was on time and enjoys his job. He explained the process to me. Was very respectful and let me choose the services that were best for me. Definitely would recommend Zerorez.
Thank you my service person was the best
The tech was great and very courteous. Very contientious.
Great Friendly & Prompt service and our floors and counter tops look amazing!