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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was our first time using your services. And I have to say, Jemoine Lewis, your technician, was wonderful! He called just before 8 to say he was on his way. Very friendly, professional and personable when he arrived. Always had a wonderful smile! Discussed our carpet needs along with questions about our other flooring without being a 'cram it down your throat' sales person. He was thorough and efficient! We did as he said and all our carpet was dry in 4-5 hours! Because of Jermoine we will definitely be using your services again, making certain we schedule with him! Thank you Jermoine Lewis!!!
It took 2 days to dry and sadly they were not able to get a piece of my furniture clean. I feel for the price I paid I should have had better results
My carpets, furniture and rugs always come clean and I like the low residue method used. THe technicians are all very nice and courteous.
Job was done right and on time
Fast and friendly. Addressed all concerns. Did a great job.
Prompt courteous. A very dirty rug looks really good! Thanks
Clean and timely
Professional, thorough,and friendly!
MY WIFE AND I WERE PLEASANTLY SUPRISED WITH THE CARPET CLEANING WE RECEIVED ON 2/8/2022.
IT WAS RAINY, COLD DAY. THE SERVICE REPRESENTATIVE TOOK EXTRA CARE NOT TO DRAG WET HOSES ETC. INTO OUR HOME OVER WOOD FLOORS AND CARPETS.
HE WAS VERY POLITE AND EFFICIENT.
HE ANSWERED OUR QUESTIONS AND OFFERED SUGGESTIONS.
THE JOB WAS DONE, OUR CARPETS LOOKED LIKE NEW AND YOU COULDN'T TELL THAT HE WAS EVER HERE. THIS EMPLOYEES GETS ALL STARS.
The techs are very professional, have very good work ethic. Very thorough in cleaning. The tiles in my condo look great, been given a second life. The sofa and recliner cleaned up well too. No harsh chemical smells. Would highly recommend and will use them again in the future.
Very kind and professional, did a fantastic job… our carpets look great. And for a great price.
Great result!
Great customer service, quality service, friendly people
very good service this time and wil recommend to friends and family.
Will call you again for my carpet cleaning. Thank you!
I have used Zerorez in GA for many years. Moved here and decided I should try and was happy with my results. Logan was very careful with my home, took his time to make sure that the hoses weren't scratching the walls. My rugs look great. Will be reaching out to have me tile floors cleaned next.
Zerorez finished a deep clean of my entire home and it looks so wonderful! Feels like I have new furniture, rugs and tile. I'm very appreciative of the time and care that gave me this look.
Our service guy did a great job and was very professional and helpful.
Thanks for your help and the revisit. Had a slight haze and white residue in some spots. Everything is perfect now.
Professional nice people come
Great service s
The person sent (Andrew) was very polite and professional. He displayed detailed knowledge and easily answered all my inquiries. Clearly a well trained and capable individual, will gladly use Zerorez again and recommend to others!
The two (2) technicians were very professional, very thorough, worked very well together, and completed the entire job very quickly. They also made sure our home was actually just as clean if not cleaner than when they started. GREAT JOB!
They were very professional!
MITCH DID THE BEST CLEANING TO DATE. RUGS LOOK,NEW. THANK YOU.
Kendall did a very nice job. He was unable to get all the coffee stains out, but he was conscious and gave it a good effort. We are still in a little bit of a shock about the cost of the service. Last time we paid $129 for 4 rooms. This time we were quoted $189 and with the “needed” add-ons it was $315. The price has really gone up for 2 hours of work.
As a result of your technician Rod and your equipment and products my carpets are as good as new. Our home was new construction in April 2020 so that is saying a lot. We also have a dog so kudos to Rod ans Zerorez.
All your employers that I have had are always so nice and do a great job! This time I had Johnathan Sauls .
I love how your products dry there is no film and I do love the nice fresh citrus smell.
Customer focus was great by technicians
It was a good value for the service and I am satisfied with the results. thanks
Branson was great! Even when I kept adding more areas of tile for him to clean, he remained friendly and accommodating. My floors are the cleanest they’ve been in years! I would definitely recommend Zerorez.