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based on 28914 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jake Poindexter came to clean a large area rug & was friendly, professional & suggested additional services that made sense for our needs. The rug looks so much better & I definitely recommend ZeroRez & would ask for Jake!
Rep was friendly, efficient and was careful while cleaning carpet.
This is the 3rd time (totaling $750+/-) I have utilized Zerorez services and every time I'm extremely pleased with the outcome. Jake and Eddie were great...
Take care of these employees!
Very professional and upholstery looks great
Kendall is very professional and did an excellent job cleaning all my floor tiles and carpets. I would highly recommend him.
Jake was very professional and thorough. The carpets look amazing and he made sure he mopped up afterwards, although I did not see where he needed to.
Excellent service and end product
Great job and excellent people.
Technician did a great job, very pleasant and on time for the appointment
The carpet did not look much better and was lifted up in many places along the edges by the wall. Many stains remained so we just removed it after this cleaning..
Professional on time and very knowledgeable.
I had a good experience. My technician Eddie was friendly and polite. He did a great job!
Great results with the cleanliness of the carpet.
Your representative was outstanding...
Eddie was very professional cleaning our couches. Upon entering our home, he placed booties on his shoes and explained the process. When he was finished, our couches looked brand new. They will be picking my 9 x 12 wool rug on Tuesday, to clean. Yes, I will have Eddie come again.
Service was great
I have used this company several times in the past year for a variety of services. Their technicians have always been on time, professional and friendly. They answer any questions I may have and they all represent their company very well. Contacting the company, speaking with their office personnel has always been a pleasant experience. I would recommend Zerorez to anyone thinking about having their carpets, furniture or air ducts cleaned.
prompt , did a good job, explained what he was going to do and was very polite
Great job.
Prior owners had a dog. We upgraded to get pet odor eliminated. Unfortunately our kitten can smell scent and poops in the area. Trying to treat and eliminate ourselves. $400 was a bit much for 3 rooms in my opinion. Otherwise service tech friendly.
Friendly, reliable, do a good job everytime.
Sticky residue left on sofa. Could barely tell a difference after cleaning, our chair actually looked worse than it did prior. Huge waste of $200
I was prepared to replace the carpet but did not have to. Will recommend to anyone needing carpet or tile cleaned. Great job
My tech, Felton Respess, was amazing. I will be requesting him on my next cleaning. He took the time to explain the different services and we ended up extremely satisfied with his quality of work. Will highly recommend him to friends!
Lou did a great job cleaning my tile floors !!
Have been pleased with all cleaning done by Zerorez from rugs to carpets to tile flooring.
Great service at value price.
Excellent service by Teddy. Very communicative.
Customer service from start to finish 😉
The technician was very helpful and informative.