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26423 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The entire process was very efficient and professional. We had a tight turn around time which was easy to schedule. Remi did a great job on both houses. He was very friendly and the carpets looked great.
Great service professional and thorough
I thought I was pleased until it completely dried and it Just look like it had not been cleaned. There were still dirty spots and dirty high traffic spots that were in front of the couch . It smelt good but that’s about it. I ended up calling Chem -Dry of Jacksonville and had them come out today. I have pictures after y’all had cleaned it, and pictures after Chem-Dry. 100 times different.
Very friendly! Explained the process in detail.
Professional and thorough
Great work done
Our technician did a fantastic job. He was on time, courteous, professional and the results were phenomenal. Our Church Congregation could not get over how great the carpet and pews looked when they walked in Sunday morning. Our very old carpet and pew cushions never looked better. Great job and great experience all the way around. Thank you Zeroex as you never dissapoint!
We're completely satisfied! The technician was very polite and thorough. Our couches look great!
The Technician was outstanding, the cleaning process was quick and efficient
Fast and reliable
The technician was very knowledgeable of all your services, very polite and had a great positive attitude !
Great customer service and thorough work done by cleaner!
I appreciated the speedy service and Camron who performed the task.
Great communication. Entire staff very helpful and friendly. Did a great job and good price. Will definitely recommend.
Gerrard is very knowledgeable and Joshua did good by recommending have the oriental rugs cleaned at your facility which will clean both sides. You have very good staff!
Prompt
Professional
Explained all before beginning..
Very expensive. Almost 400 & tech was done in well under an hour.
Always professional, accommodating, helpful and prompt. Does a really great job!
My carpet still looks great and the technician was very good and professional.
Fantastic customer service
Zerorez sent a great technician who did a very good job on my chair.
Our technician Jacob was great! He was courteous, professional, and treated our house as if it were his own.
Customer service
Romero was wonderful.
Your technicians are all so polite and professional with beautiful results!!
Thank you for the great follow up on our tile cleaning service!
Always exceeds my expectations! The technician who came, Felton, was very thorough not only in the cleaning but explaining all serviced. I’ll be calling again soon to have more cleaning done
The difference it made To the carpet and our couch upholstery. The technician we had was very polite and courteous. He always had us check back behind his work to make sure it was what we want it. He was here for several hours and my house smells and looks amazing.
Eric was a pleasure, he was helpful, kind, and went out if his way to go the extra mile to reach every inch of our floor. We appreciate him!
You guys are tops in my book and I'm constantly recommending your company. Jacob was conscientious, very courteous and thorough. It seems so many people have gone to wood, stone or laminate floors, they maintain them themselves and don’t use outside services. I always pass along your pamphlet making it known you perform a multitude of services for the home.
May your successful business continue to prosper.