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based on 28914 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This Zerorez company has been an excellent service company for years. I recently needed my office carpet cleaned on very short notice. I called and they made arrangements for my office to be cleaned on Saturday. The young man, Jacob, I believe, helped me roll chairs out of my office, so everything could get a thorough cleaning. I work with individuals on the Autism Spectrum, so having any chemicals in my office environment would be detrimental to my patients. Zerorez does an amazing job and my office looks, feels and smells clean. Thank you very much. Sincerely, Dana Merritt MS CCC SLP of Merritt Speech & Learning.
final estimate before job is $279 while initial estimate is $189, which is kinda a shock
to me even though the cleaner explained how the numbers are added up.
My carpet has heavy stains spots, after the carpet cleaning, most area are cleaned but the
heavy stains spots are still quite visible. I need to find a another carpet cleaning company
to redo these stains area. thanks.
Great service! On time and friendly as well.
The work is always well done!
professional cleaning done as advertised...very happy with our service tech Colton...
compared to many negative retail experiences... this was a breath of fresh air!
The results of having carpets cleaned were better than expected.
Tile came out better than I expected.
I just thought the price of the cleaning wasnt worth it
Morgan McGee was awesome. Will use ZeroRez and Morgan again.
They clean well and dry quickly
It was excellent and everything was perfect
GREATG
The technician should have draped the entire adjacent area to the 2 items being cleaned.
The cleaning solution was sprayed all over the adjacent wooden/glass tables and floor.
NOT happy about that!!!
Very happy with the whole process and would recommend. Aaron & Alex were both very professional and nice. They thoroughly explained and showed everything to me. They did a less than stellar job with cleanup overall. While they vaccumed the mess from the supply vents, they missed cleaning the front 2 rooms. Then, they left 2 compressor hoses and a large knife in my son's room. I would/will use them again, but improvements can certainly be made.
Great Job and always so professional
Zerorez alway does a good job. They are punctual, friendly, and are upfront about the conditions of the carpet and what is a reasonable expectiation.
Fair price, fast and beautiful job done. Thank you.
Zerorez always does a great job. The technician was meticulous! He took his time and had everything looking perfect! Thank you
Teddy did a fantastic job. The carpet looks great. Teddy was knowledgable, professional and very polite.
They performed a great job. Carpet is nice and clean.
Excellent work, on time and well done
Good job , but did not want to move furniture that could been. Overall Hb pod job.
The cleaning and customer service
Nice man who came. Came early and got the job done
FRIENDLY COMPETENT STAFF
He cleaned our carpets in a professional manner.
The carpet was not cleaned and the extra money I paid for the tile to be cleaned was totally unsatisfactory…the tile and grout was terrible…the reason we chose you all was because we thought you all were the best… shame on us for believing. Far as the young man who did the job he was nice.
Louis E.
Excellent service excellent staff we will definitely Use Zerorez again
Outstanding experience. We’ve been using the company for awhile and they are fantastic!