Zerorez Des Moines
1975 NW 92nd Court Suite 6
Clive
IA 50325
United States

Client Testimonials

Report a concern   October 22, 2011 — Rated 10 out of 10 by B.M.D. Zerorez Des Moines
What do you like about our products and services?

I appreciated that the technician called me about 15-20 minutes before he was going to arrive. He was friendly and professional.
I would have liked to know that tile/grout would be charged by square foot when I scheduled the appointment. Please don't get me wrong, it was worth the cost, but I would have liked to know that the tile/grout cleaning is not included in the "special" that is advertised. Thanks!

Report a concern   October 22, 2011 — Rated 9 out of 10 by K.S. Zerorez Des Moines
What do you like about our products and services?

That my carpets actually look clean.

Report a concern   October 21, 2011 — Rated 10 out of 10 by K.M. Zerorez Des Moines
What do you like about our products and services?

I had VERY tough stains and traffic marks and after Zerorez came in and cleaned my carpets they look like they are brand new

Report a concern   October 21, 2011 — Rated 9 out of 10 by M.N. Zerorez Des Moines
What do you like about our products and services?

You were willing to come back and go over a couple of places which came out very good by the way. Thank you

Report a concern   October 20, 2011 — Rated 10 out of 10 by J.T. Zerorez Des Moines
What do you like about our products and services?

very friendly and informative.

Report a concern   October 20, 2011 — Rated 9 out of 10 by S.S. Zerorez Des Moines
What do you like about our products and services?

I love how my carpet looks and even a couple of weeks later, it still looks wonderful. And I was also given a bottle of carpet cleaner, which works great!

Report a concern   October 19, 2011 — Rated 10 out of 10 by L.M. Zerorez Des Moines
What do you like about our products and services?

Love the product and the service.

Report a concern   October 19, 2011 — Rated 9 out of 10 by R.S. Zerorez Des Moines
What do you like about our products and services?

The technician appeared to know his job and was efficient. He was careful about preventing damage to wood work and furniture in the house while performing the carpet cleaning.

Report a concern   October 18, 2011 — Rated 10 out of 10 by K.B. Zerorez Des Moines
What do you like about our products and services?

I loved the way the carpet felt after zerorez carpet cleaning and the smell was wonderful. I would have liked to have been able to move things around more as my husband was home to help provide muscle during the cleaning. Otherwise I was very impressed with the cleaning and product itself, the gentlemen who provided the carpet care was knowledgeable and very professional.

Report a concern   October 17, 2011 — Rated 10 out of 10 by L.H. Zerorez Des Moines
What do you like about our products and services?

I like the idea of no soaps or chemicals.

Report a concern   October 17, 2011 — Rated 9 out of 10 by M.F. Zerorez Des Moines
What do you like about our products and services?

fast, simple, courteous, thorough - carpet looks great!

Report a concern   October 17, 2011 — Rated 10 out of 10 by J.A. Zerorez Des Moines
What do you like about our products and services?

focus on getting it clean regardless how long it took
results were amazing. will use again

Report a concern   October 16, 2011 — Rated 10 out of 10 by A.C. Zerorez Des Moines
What do you like about our products and services?

The technicians were very professional, fast, and thorough. The carpeting looks AMAZING!! I never thought it would get it so clean. Thank you!

Report a concern   October 15, 2011 — Rated 10 out of 10 by K.R. Zerorez Des Moines
What do you like about our products and services?

I love the no residue left on the carpet.......feels very clean.

Report a concern   October 13, 2011 — Rated 10 out of 10 by J.L. Zerorez Des Moines
What do you like about our products and services?

The carpets look great so the cleaning products work. My downstairs was heavily soiled and it looks great!! It far exceeds what I thought you'd be able to do. The carpets look and feel like they are new. I am VERY happy with the results.

Jerad was very professional in his work. He clearly explained the process, services and my options the cost in advance of the work. He was very thorough and the results show!!!

Report a concern   October 12, 2011 — Rated 10 out of 10 by P.L.K. Zerorez Des Moines
What do you like about our products and services?

Our carpets in the main living area are 10 years old. I had hopes but not HIGH hopes for one specific traffic area. We are amazed at how even that area looks greatly improved. It almost looks like newer carpet, and it is a light color.
The day we had our carpet cleaned we were the last of the day and this time of year things are cooling down earlier. Due to this, it took longer to dry than I had anticipated. I would suggest clarifying/reminding people that the idea that the carpets seem almost dry after the work is done depends on many factors. For example, our basement steps took the longest, I'm sure, due to location and air flow. Maybe I take things too literally sometimes! :) Hope this helps.

Report a concern   October 12, 2011 — Rated 9 out of 10 by T.F. Zerorez Des Moines
What do you like about our products and services?

Chemical Free

Report a concern   October 12, 2011 — Rated 10 out of 10 by N.L. Zerorez Des Moines
What do you like about our products and services?

We waited to give a reply to see if the carpet would stay clean and not attract dirt as resulted from past cleaning of other carpets. The carpet looks great and responds well to vacuuming (nap and texture). So far, we are well pleased.

Report a concern   October 12, 2011 — Rated 10 out of 10 by J.A. Zerorez Des Moines
What do you like about our products and services?

My husband and I were VERY impressed with the quality of the product and the helpfulness of the crew. We were actually in disagreement about if we needed to have this service or not. Initially my husband sent them away after getting the "at the door" quote (which was a bit more than we initially thought it would be...because of a large room). But as a finicky housewife, I knew we had to have a cleaning and knew from talking to friends and family that I wanted zerorez to do it as we have two small children who play on the carpet constantly. So after being sent away at 4pm, I called them 10 minutes later and they CAME BACK! Absolutely NO complaint about being called back. They stayed until about 545pm getting the job done in a manner WAY ABOVE AND BEYOND what we thought they would do. Jerod and his assistant were GREAT! They even offered us tips about not letting our children go from the damp carpet to the kitchen floor without wiping their feet because they might slip. Great job, guys! We have (and will continue) to recommend your services to our friends and family!

Report a concern   October 9, 2011 — Rated 10 out of 10 by A.E. Zerorez Des Moines
What do you like about our products and services?

how great my carpets looked after they were cleaned!

Report a concern   October 8, 2011 — Rated 10 out of 10 by J.D. Zerorez Des Moines
What do you like about our products and services?

The service has been great and the technicians have been very personable and efficient.

Report a concern   October 8, 2011 — Rated 10 out of 10 by C.L. Zerorez Des Moines
What do you like about our products and services?

I like that they are chemical free and affordable.

Report a concern   October 8, 2011 — Rated 10 out of 10 by K.M. Zerorez Des Moines
What do you like about our products and services?

The carpet get very clean.
The carpet stays clean longer.
The price is reasonable.
It smells great.
Your employees are nice.
You respond quickly to setting up an appointment.
I just think ZEROREZ is great!

Report a concern   October 7, 2011 — Rated 9 out of 10 by D.H. Zerorez Des Moines
What do you like about our products and services?

Professional

Report a concern   October 7, 2011 — Rated 10 out of 10 by A.S. Zerorez Des Moines
What do you like about our products and services?

Green! I love it! Even removed two spots that the other guys couldn't get out!

Report a concern   October 7, 2011 — Rated 10 out of 10 by L.R. Zerorez Des Moines
What do you like about our products and services?

I like that I had the option to just use the water and not use the powder. I am pregnant and have two small children, I don't want any residue or chemicals in my house what so ever. So I appreciate that you are flexible. There was absolutely no smell in the house after they left.

Report a concern   October 7, 2011 — Rated 10 out of 10 by R.H. Zerorez Des Moines
What do you like about our products and services?

The process you use removes nearly all residue. Helps keep the carpet clean longer

Report a concern   October 7, 2011 — Rated 10 out of 10 by M.D. Zerorez Des Moines
What do you like about our products and services?

This is the first time we have used a professional carpet cleaning service and are very pleased with the outcome. The stains that were in the carpet have disappeared and there wasn't any type of chemical odor and it dried in a very short time.

Report a concern   October 6, 2011 — Rated 10 out of 10 by S.P. Zerorez Des Moines
What do you like about our products and services?

it worked!

Report a concern   October 6, 2011 — Rated 10 out of 10 by M.M. Zerorez Des Moines
What do you like about our products and services?

Excellent customer service...carpets dried fairly quickly and was amazed by the stains that came out! Fingernail polish! C'mon!


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