Client Testimonials

Prompt attention to detail, excellent follow through, and emphasis on customer satisfaction.

Carpet is pretty clean.

NO residue and it only took 1 day to dry out. I would like you to work a little harder on a cat urine spot if someone tells you it is there in a room, though. I still have the smell. My spouse was impressed with your work and showing him the 'biological' places.

I have already told people what an outstanding job your tech did on my carpets. I will use your service instead of using my bissell from now on.

very efficient people and cleanest my carpet has ever been

I liked that no chemicals were used and the service was done quickly. The house smelled clean and refreshed.

Loved the job it did! Loved the customer service! My house smelled soo good and my carpet looked good as new!

Carpet had not been cleaned in 13+ years and it was very clean and looked better than I expected. No new carpet for me!

That there will be no residue left. I trust that will be true--time will tell.

Very good job and good results.

friendly, efficient staff. my white carpet is white agan. Extremely impressed with the results.

My carpets looked and smelled great. The service was excellent. I was very pleased with Zerorez.

Carpet is soft and looks very clean. LOVE the orange smell. Technician was very pleasant

THe carpets look great. There was only one place that did not come clean.

Seemed to do what it is supposed to do. We liked the guy who did it (Kyle).

I like you took the time to explain the process and how it works and how it works on our problem areas. I like the fact the tech took the needed time to clean the carpets right instead of rushing through as fast as possible. Lastly, knowing there are no harmful chemical residue is very important to me and my family.

Fast work, pleasant smell, good results.

dried quickly, smelt clean and did not leave and carpet hardness or residue.

The carpets came very clean. I didn't have a lot of spots, but the traffic areas were greatly improved. The family room carpet is 19 years old and looks nearly brand new!

no chemicals

I love the product itself! It is more simple, clean and sustainable compared to other cleaners that use soap. The carpet looks fresh and revived and the process was simple and quick. The service at the Des Moines location was great! My technician was Gary, he was extremely knowledgable and seemed to care about the job he was doing. He was personable, honest and very professional. I will definitely use Zerorez again!

Answered questions.
Through in the cleaning.

Has done a great job wherever I have used them.

Excellent job! The carpet looks like new, you've removed spots that prior vendors have not been able to tackle, it dryed quickly and smells great. I'll definitely give you a call again.
Thank you so much!

less wet carpet mitch s is great and friendly.

Promt and on time very nice job,the carpet looks like new.

Our 10 year old Berber carpet looks brand new! Every single stain came out, even the pet stains and a grease stain. And your tech was awesome. Thanks for your awesome service!

We were very, very pleased with the service and results of our carpet cleaning! Have used Lathrop's for years but not now. Thanks!!

I liked that the products didn't have a negative odor, in fact they were not objectionable at all, with a fresh, clean smell. I also liked that once everything dried it wasn't "crunchy" like I've experienced with others in the past. Last but not least your techs were informative and friendly.

My carpet looked like new!