- Phone: 515-327-9000
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Client Testimonials
The customer service was very good when I called to make the appointment and also when I called to reschedule - very customer centric
Jason did a great job. Friendly, professional and a hard worker. Did a great job of cleaning our carpet!
efficient, timely service, and clean carpet
The staff was very professional and the service was great. The actual results on our carpet were not as good as I had hoped. I think it was more my level of expectation as the technician was very good when he arrived and told me that some areas would improve but that due to heavy traffic patterns and some dog stain issues some problem areas would still exist.
I was very impressed with your staff from scheduling to the completion and would recommend you to others.
Great job. Quick dry.
The technition, Josh, was very professional and knowledgeable. I was very pleased with the outcome of the process.
Time will tell but it appears I've finally found a product/service that will remove some old well-established stains for good! Everything smelled so clean when I got home! And Josh, the technician, was wonderful!
Friendly and effective
Our carpets look great for as old as they are and with 3 cats I thought they turned out great.
We were disappointed with the scheduling. I specifically requested late as our work schedules
Would work better with the late time . My husband was able to sneak away from work for the
Guys to come over but it was very inconvenient right in the middle of the afternoon.
Matt and Blake were prompt, professional and knowledgeable - they did a great job. The carpeting dried well and the citrus scent was refreshing.
No harmful chemicals.
I liked the in-home service providers and the products offered,
It did take a few days to get a return call to schedule an appointment, however when I did receive the call it was easy to schedule an appointment for a convenient time.
I was happy with your in-home representatives and the cleaning provided.
Super friendly staff and very efficient
I was amazed at how clean our 17 year old carpeting looked. We had areas with stains that I would have bet would never come clean. Your service team took them right out. Our carpeting hasn't looked this good since it was new. The staff that cleaned our carpet was professional and very courteous. I would highly recommend Zerorez to anyone who is thinking of having their carpets cleaned. Great company!!!!!
Professionsal employees, how well the product works.
I really thought we were going to have to replace our carpet but thought i would give you a try before doing so. Our carpet looks practically new! Could beleive it as i watched! I've told everyone i know to give you a call. My husband says i sound like a commercial :) Matt was very professional and explained the process as he worked. He did a fantastic job! You should probably give him a big raise :) Thanks Matt!!
Josh came and cleaned our carpets and was fantastic! He was very imformative, polite, and professional. He was right on time and worked quickly to clean the areas needed. The carpet was left looking, feeling, and smelling great. I will definitely be using Zerorez again!
The service was very good. Customer service is as important to me as the finished product. I was very pleased with both. Matt was knowledgeable, efficient, and respectful.
Your servicemen are very polite and respectful. His service was fast and efficient.
Very professional and courteous from the second I called.
Matt was exceptionally good. Friendly, yet not overwhelming. Efficient, yet not in a hurry. Careful with doors and woodwork corners. He treated my job as if it was the only job he had that day. Very thorough and caring. Carpet looked wonderful!!
Excellent customer service and the cleaning job was outstanding! Very professional company.
Thank you!
The individual s that came to the house were awesome and so considerate
I like that is just water and it doesn't leave a residue.
Very friendly and good customer service. Worked with me on my changing schedule. Friendly and professional employee that cleaned the carpet. Did a good job cleaning and in a timely manner. Carpet turned out great and already recommending to friends.
Nice, knowledgeable, friendly technician. Arrived on time. After 7 years of abuse, he made my carpets look almost new again. I was truly amazed.
Great service. The carpet looks fantastic.
Very professional staff; good with pet problems; good interim products; great smelling carpets
You got the stains out of our carpet. You were quick. You were professional.

Everything smelled clean! Not perfumey. L