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Client Testimonials
The representative was very nice, recommendations, very thorough, I would highly recommend zerorez to anyone even thinking about having carpet cleaned professionally. I will probably have the carpet cleaned again next spring.
My carpet is almost 20 years old and has been through raising a family as well as dogs! There have always been trouble spots other services could never seem to get out. I have waited until now to let you know, they seem to be gone. My carpet has never looked better and I will never go with any other service again. Also, I had him clean the tile and grout which had never been done, again almost 20 years. Quite spendy, but very satisfied with the results! I liked the fast drying time and NO ODOR as well as the polite, professional, able young man who did the entire job himself and gave me proper directions on how to actually clean the tile floor better. THANKS As you can tell I am extremely satisfied!
I like that no soap is used in the cleaning. The work was very efficient.
CLeaned our carpet really well, looks brand new. Showed up when they said they would, nice courteous employee
The intial cleaning was a very good price. Howeveer the extra service we bought seem to be a little spendy. We did need pet treatment in the house and opted for the additional over spray similar to Scotchguard. Other than the money we paid we was pleasingly surprised at how clean and soft our carpets became once again.
No harsh chemicals and friendly service
Proven product unbelievable !!!! Spot removable will require second follow up !!!!
I like that I receive a telephone call from the technician announcing his/her approximate arrival.
Explained everything before proceeding. We had many pet stains which were eliminated as well as the associated odor. Carpet truly looked like new! The associate was personable and patient with our questions! We will definitely use ZeroRez again - I have told many co-workers and friends about their service - I do not often promote a business but ZeroRez deserves the accolades!!
Technician (Mike D) was on time (early in fact) and he took time to explain a few things that most people would probably not be aware of (for example, potential issues as they pertain to pets and stains). Very professional. I like the email confirmation and the call received that the technician was on his way to my house.
Your people are always friendly, knowledgeable, and willing to answer any questions/concerns that I have. You may be a bit more expensive than other places, but knowing that I can run around on my fresh carpet seconds after, or even during the cleaning process, is amazing. I don't even have to worry about my pets getting sick from chemicals!
The associate was very friendly and knowledgable about how to best approach my aging and dirty carpet. I have used other companies before to clean my carpets every 4-6 months and Zerorez is more expensive, but in turn does a much, much better job!
The product cleaned up the stains on my carpet with no problem. I was very impressed.
The service tech was clean, well spoken and honest. I paid extra for the pet stain/odor removal and I'm glad I did. I have two spots that I may need to have gone over again, but over all I'm very happy with the process. I do in home child care and have dogs, so my carpet is very abused. I will be a repeat customer.
We had an issue with our first carpet cleaning service by Zerorez. After they had cleaned the carpet we could still smell one of the pet stains. We contacted Zerorez and they came out right away to fix the problem. They have really provided great service!
Very good job and happy with the service man,
Great work clean friendly people who work for your company. Carpets look wonderful.
My carpets look wonderful and so soft. Excellent customer service.
employees were very accommodating and gave good customer service. employees worked hard and were courteous.
The fact that the carpet gets clean!! Your employees are always very kind, courteous and knowledgeable..Prices are fair. Thank you very much and good luck.. Judy Ballinger
shawna was very polite on the phone and the person sorry can't remember his name was very polite and explained everything he was doing.was right up front with everything he did and cleaned what little mess he made.
The technician was prompt and courteous. Our carpet came out looking like new!
The service was timely and efficient. The product worked!
It works!
I love how soft and clean the carpets feel afterwards. No sticky residue.
Fantastic service and quality work. Will definitely return with my business again!
Zerorez was prompt and service was quick. Instructions on follow up were clear. Carpets appear much cleaner than before.
I like that Zerorez uses clean products. They send you a conformation email, reminder call a fews days before and call on the date of service and let you know they are on the way. That's important to me because I hate when you have a time scheduled and they don't show or are late. The service men always introduce themselves and are very nice. They take the time to answer all my questions and explain the process.
I was very pleased with the results. My living room carpet looks great!
I like the process & the way they were able to clean up the stains.