- Phone: 515-327-9000
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Client Testimonials
The carpet looks great! Great service - very professional and knowledgeable!
The 2 technicians were very professional and helpful. Did a great job. The carpet looks and smells great!
Easy, friendly, quick and professional.
Josh did an excellent job ! My carpet looks new and smells great.
Very thorough and friendly!
The carpet looks great and the house smells good
No complaints. The service representative was on time, introduced himself (Austin) and explained the process of cleaning the vents / duct work. He answered my questions, was knowledgeable and was very professional about his work. There was no damage to the vents, floors or walls.
The employees were very informative, friendly and very thorough!
Very thorough cleaning and a very professional service.
Technician, Howard, was very professional and did a GREAT job cleaning our carpets! In this season of flu & Covid-19.....good to know my carpets are clean! Thank you so much!!! We appreciate you.
Name removed & Name removed
I am so impressed with this company. Their customer service is like no other, from the office staff to the kind professional who cleaned my carpet. I would recommend these guys in a heartbeat. I had them shampoo three rooms of carpet because of a cat who urinated on it due to advanced kidney disease. I was not satisfied after the first time. They came back a second to do a pad extraction. Howard explained the whole process, was very kind and didn't act like I was a bother because he had to come back again. If I ever need carpet cleaning done again Zerorez will get my call.
I really appreciated the expertise and knowledge of the technician. While it cost a little more than I anticipated, the additional treatments give me peace of mind for a clean and antiseptic carpet. I am not currently living in the residence and am anxious to return and see how the carpet looks after it's dried and set for a few days.
The technician was going to leave me some pet stain remover and I think a deodorizer(?) we both forgot about it. Is it possible to still get that?
Thank you for being able to work me in at a time that was convenient.
Customer Service was outstanding!
No chemical smell.
Howard was very friendly, informative, and attentive to my needs. Did as we asked and seemed to enjoy what he was doing.
Howard was very professional. He took all the precautions to make sure that hoses and cords did not damage walls. When he was finished, he asked if there were any spots we would like gone over again. I thought he did a great job and I felt we were treated very professionally.
Fresh smelling when finished! Courteous and business-like.
How great my carpet looks and feels now. How fast it was able to dry.
Very knowledgeable service tech. Love the fresh fragrance of the carpet cleaner. Was able to book an appointment right away
Everyone is always nice to work with and my carpets look great when you are done!
Professional, and no smell.
Professional
Prompt. Hard working. Thorough. Effective.
He did a thorough job and was friendly without trying to push additional services!
Natural products, yet get them clean. Stain removing, esp for biologicals (pets). Respectful and transparent in business dealings. Easy scheduling and rescheduling.
Punctual..actually called to ask if they could arrive early. I was good with that. Friendly and considerate. Finished cleaning carpet in a timely manner.
Great customer service and quality result!
It smells so fresh and their people are so nice and professional!
quick easy and great smelling
Austin did a super job of cleaning my dryer vent. My dryer is getting clothes dry so much quicker. He is a great tech, so courteous and polite and knew his job. Thank you.