Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83375 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2025 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service very pleased

Report a concern   March 9, 2025 — Rated 9 out of 10 by Tammy Eiland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great friendly service. My carpets looked amazing after he was finished cleaning them.

Report a concern   March 8, 2025 — Rated 5 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The man that came and provided the service to us was very nice. However, we had a cleaning for our dryer vent (roof access) after the cleaning was completed our dryer was still indicating there was a limited air flow. My husband then accessed the roof of our home and lifted the flapper on the vent and a large amount of lent came out of the top of the vent. While the cleaning was completed from inside the home it did not remove all lent in the vent. This was very disappointing when we paid $216 to have this task completed.

Report a concern   March 8, 2025 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All perfect!

Report a concern   March 8, 2025 — Rated 10 out of 10 by Diana Bird Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yes no residue is so great for dog and they get the carpet so clean❣️

Report a concern   March 8, 2025 — Rated 7 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was not here for the whole cleaning of carpets. The upstairs room was fine but downstairs room not so good. Stairs to upstairs good too. Tiled floors ok but could have been a little better job. Very high price for cleaning tile think it could be brought down a little.

Report a concern   March 8, 2025 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was great! Very helpful, knowledgeable, personable. Great service

Report a concern   March 8, 2025 — Rated 10 out of 10 by Keely Burton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our technician Fabian was amazing. he was efficient and courteous. our carpet looks and smells so much better.

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience!!

Report a concern   March 8, 2025 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Technician arrived on time and clearly responded to my needs. Performed the service efficiently. Communicated very clearly.

Report a concern   March 8, 2025 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dee did an great job. He was very professional and nice to deal with

Report a concern   March 8, 2025 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

did a great job veryu nice man

Report a concern   March 8, 2025 — Rated 10 out of 10 by Deborah Opdahl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a great job and the bedroom carpets look so much better. Jay was polite and efficient in his work.

Report a concern   March 8, 2025 — Rated 10 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe the service man was great! Explained everything in detail. I liked the no chemicals! Only downfall was the price!

Report a concern   March 8, 2025 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional , on time, courteous, did a great job!

Report a concern   March 8, 2025 — Rated 10 out of 10 by I.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that the rugs are not soaked after the job is done.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Lizeth Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The carpet smell clean and the dry time is fast. Great customer service.

Report a concern   March 7, 2025 — Rated 9 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Q

Report a concern   March 7, 2025 — Rated 9 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is professional and reliable. Base services are fairly priced.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Andreaist Gordon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Costumer service, punctuality of the tech! He really took pride in his work. Very informative and I would like him each time a schedule a service.

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how easy scheduling is, they come when they say they will, the technicians are friendly and professional, the product is green, and they do a good job. Our carpet is 9 years old and is still looking good!

Report a concern   March 7, 2025 — Rated 10 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was terrific!

Report a concern   March 7, 2025 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service from tech, carpets look amazing!

Report a concern   March 7, 2025 — Rated 10 out of 10 by Stephanie Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really enjoy the efficient services of Zerorez . The service technician came
To my home and did an excellent job Cleaning my carpet!In past times I have had many Zerorez tech’s to clean my carpet. But, Pablo tops them all. He arrived on time, very professional, courteous and friendly giving service with a smile. Thank you Zerorez,for having such efficient people from customer Ser. booking my appointment to Pablo, cleaning my carpet in a, A-1 manner!

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look and feel great!

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! I really liked how it cleaned our carpet.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Dick Welday Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did what I wanted you to do and that’s good!!!

Report a concern   March 7, 2025 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was exceeded my expectations

Report a concern   March 6, 2025 — Rated 5 out of 10 by P.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

only a little disappointed that some of the stains were not able to be removed. the tech explained why

Report a concern   March 6, 2025 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was wonderful. He understood my concerns, what I needed, and gave the best recommendation of appropriate services.


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