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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was thorough and friendly.
Your rep Javier was top notch. Super knowledgeable and extremely professional. Promote him immediately!
My husband said the man who serviced our carpets was very kind, hard working, and did a great job. Thank you!
Our rep was amazing and very honest and transparent. We've used you guys for over a decade. Despite a small space not being able to be cleaned (he tried but the smell remains sadly), we will continue to use you all!
Clean and professional
The representative was on time and very helpful – the cleaning was excellent
price a bit high.
I liked your service because you were sending updates via text message. Your service provider John showed up on time and was very informative. And I trusted him to clean my carpets and he did it very very well. I will be using your company again soon for other cleaning services you offer.
Cesar was the best tech to ever clean our carpet. He was very pleasant and worked hard to get stains out of our carpet. We want him to come the next time our carpet is cleaned. He was a 10+!
I have been a residential customer for years and have always been pleased with the outcomes. This time, however, I needed a retreat of one area and they refused to do it. Said I needed a restoration company. It would have been helpful if they had informed me of this in the beginning and I would have gone another direction. But now I’m out more money and time, and I still have stinky carpet. The manager who made this decision was Suzanne. Of course, she was not available when I asked to speak to her. Needless to say, I would like my money back so that I can get it cleaned. At this point, I will not use Zerorez again.
Professional service technicians who are friendly and nice. They make sure your needs are met and the job is done to your satisfaction. I highly recommend using them for your next project. I know I will.
Bobby, was great! He came in and took care of the carpets and made sure I was happy & satisfied with is work. I will call Zerorez for my next carpet and floor cleaning needs.
I love how there are no chemicals uses- only hot water
We have found Zerorez to be the best, most effective service for carpet cleaning. They are especially capable of removing pet orders! In addition, they have great customer service and very nice, knowledgeable employees who do the cleaning. .
Carpet cleaning was done very quickly and at a reasonable price.
Robert Sennett did an excellent job on our kitchen and laundry room stone floors. We were so pleased with how clean he got the grout, even going back over them a second time in some areas. He did an excellent job, and the Zerorez process works great. We will use you again and recommend to others!
This was my first time using Zerorez. The tech was on time and professional. He was actually early but it all worked out. I’ll use you guys again.
Excellent and knowledgeable technician!
Very cordial and professional technician and prompt service.
We had a good service and the person who came to our house was very polite and knowledgeable
Clean all stains from the carpet
All
Ricardo was very nice and professional. Had my ducts cleaned and he showed me before and after pics.. as he did- I was already breathing better- lol.
Everything
Not really the service I expected. I did not see much difference. I paid 120 for the rug and he just did one sweep.
I will not recommend sorry
Dominique our tech was very knowledgeable and attentive to our needs.
The service technician explained what he was doing and asked if I had any questions before he proceeded with his work. He wanted to be sure I was completely satisfied with the work that he performed and showed me the results and asked if I was satisfied.
I was very satisfied with the work he did, and his professional demeanor. I would request him personally again.
Being a creamy white carpet you were able to make it look new again.
My clean, clean carpet!

Quick, friendly service