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based on 84569 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism of employees
Don't seem like you are in a rush to get done. My guys were falling all over themselves to hurry up. Don't advertise that carpet will be dry before associates leave. It took 4 hours for my carpet to dry in the first area they were in.
Friendly technician, great results
The zero residue concept is much healthier than a lot of carpet cleanings. No toxic residue left for my pets. Great customer service. Our technician was very thirough.
On time and friendly service
Carpets look great after cleaning and there is no odor.
We love the quality of your service and the promptness and professionalism of your people. They are friendly but professional at the same time. They were running a little late but we were promptly notifed before the appointed time and kept informed as to when they would be here. We always call Zerorez for the cleaning of our flooring and fabric needs
Dries quickly, gives extra life to 10 year old carpet
Very little wet down time. Nice, friendly, and hard working tech people. He made sure I was completely satisfied before he left.
Name removed
Technician was very knowledgable and did a fantastic job. My home is spotless. My only very small suggestion would be I wish the spray was a fragrance. Not really floral but just a clean smell. But like I said this is not really a complaint, just a suggestion.
I am truly satisfied with the job and will contact your company again. Thank you
Environmentally safe and they work!
Non toxic cleaning products
Corey was the technician and he was great. He was friendly, informative and neat. It was a great experience.
Technician very helpful.
There was a lot of water left on our wood floors from them cleaning our carpet that we had to clean up. It was hard to see and your crew did an excellent job overall.
They clean and spots do not come back.
Green process. Easy to make appointments. Always do exactly as they state. Lamar was just wonderful.
I love the fact the you guys are green.
Have used zerorez on three different occasions and have been impressed with the technicians. They have been polite, courteous and don't waste time.
Great service. Friendly technician.
Robert & Carlos were the technicians that came to my home. They were very friendly, cordial, and professional. I was able to easily understand their communications, and that was another big plus!
Straightforward , upfront and professional.
no chemicals, safe for everyone
Good results, friendly folks, on-time, & fair up-front price.
Very professional
My Carpet dries fast and it doesn't leave a soapy, sticky feel afterwards.
Kyle is always good. Last year he did a great job of getting ready cosmetics out of the rug and he didn't the same type of job this year.
everything looked very good when he left and a piece of furniture that he took with him to work should also be in good condition when he returns.
Zerorez was very responsive. I had a minor concern and a technician came out and resolved it.
The service technician was great!
Price as quoted....no pressure for extras