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based on 85006 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional, completely explained the process and the carpets look great. He was able to get out stains that had been in the carpet for years. You can be sure I will use Zerorez again next year.
get my information in the system correctly. They keep calling the wrong phone number and each time I give them the correct one, but they fall back to the original order several years ago.
Service was excellent!!! Will recommend your company in a heart beat!!!
The house looked amazing when completed and the associate was AWESOME! Friendly! Helpful. Came in, did his work...well and answered all my questions!
carpet looked amazing after the cleaning
Floor in hallway and master did not look clean when dry. Would like a return visit to redo the area.
It took me 3x to finally get scheduled...awful customer service.
Once the guy got here, it was great.
I saw you on Good Morning Texas and it showed you really making a big difference to some really bad carpet but I don't feel that I got that result. I think you might do well, just not as much as you advertised.
Customer service telephone representative was not helpful. The carpet cleaner was argumentative. Blue stains were left as residue on my carpet. No one came back to clean them. This is the worst service, quality and experience I have ever had. I will never use nor recommend again. I will add a bad review to Google too
VERY CAPeable people. They come in and get to work and finish quickly and you are left with carpet that looks brand new. I would not think of having any one else clean my carpet.
The guys did a great job and it didn't take very long. My carpet looks amazing!
Everything was professionally done and our carpet felt better than the day it was installed.
Good clean job, fast with great results
The flash treatment. Joel Ford was a phenomenal technician.
The technician,Edwin,was very friendly and helpful. He took his time and addressed all my concerns. The carpet looks like new again. I definitely have and will recommend Zerorez.
Thanks, Mrs. First name removed Williams
Tech was very friendly and informative. I will call you back to do my carpets again.
Technician was on time, helpful, and my floors look great. Dried quickly too.
Timely service, great results, knowledgeable and friendly tech's.
Carpet is very clean and with no chemical smell.
Not using soap or chemicals. Jay was very good and knew all about and explained very well the process
No chemicals used to clean.
I liked that our technician, Jay, was so knowledgeable and educated me on all my options. He was friendly, and I really appreciated his help!
How well you clean the carpets and Robert was wonderful!
I like the people you send out, they are friendly and courteous.
Did great job . . .
Great service and friendly technicians
Dave and Fred called before arrival and immediately started cleaning after a review of the job.
Tha carpets look great.
I can't say enough about the service I get from your employees-I always get the best! I will never use anyone else. I will and do recommend zerorez to everyone.
No toxic residue left in my carpet. Technician so SO nice! What a sweet fellow. He was professional and cared so much about making my carpets extra clean! I was planning to replace my carpet in a few years but it looks so good that I think I can go a little longer!
very clean process....technician was excellent...very proficient way of doing carpets.