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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, courteous technicians. My carpets look brand new and my house smells clean. I also purchased an air purifier at the suggestion of my technician. I am really liking it. Tristan did an awesome job!
I like the products my carpet looks great even the high traffic area. Kyle was polite, friendly, and great at his job.
Very informative
Always reliable and provide great service.
The service technician was on time, polite & walked thru his suggestions & gave me a full price quote before anything started.
Our service provider was cheerful, friendly and competent! This is the second time we have used your services and have no reason to change. Your equipment seems to be able to really go deep. We have a chocolate lab "grandog" and light beige, deep pile carpeting plus a son and grandson who are boot wearers. We have a housekeeper who is thorough but when the furniture was out of the living room, the traffic patterns; seating area around the fireplace, etc., were shockingly dark by contrast despite weekly vacuuming and annual cleaning. We will call you again next year (and hope that we get the same technician! (I apologize for not remembering his name (it was short); I'm sure you have it on the invoice.
Always a great job done
Zerorez is the Cadillac in this industry and Darin Harrison is extremely professional, polite and trusting. I would highly recommend this company and the technician Darin to anyone!
The tech that came to our house was very nice and professional. He did a great job!
I love that there are no chemicals and environmentally friendly!
No chemicals and the services was excellent from the initial call to request the servie to the actual tile cleaning.
Excellent technicians, easy scheduling, good outcomes
Thorough cleaning and courteous technicians.
They work! Excellent job by Darnell. I really felt that he wanted to do a good job - and that it was important to him that I was completely satisfied.
I like the ecofriendy cleaning solutions that are used to clean with. The quick drying time after carpet cleaning is great. . The techs are friendly and professional.
I felt like I had brand new carpet in my home. It looked beautiful Finley was the one who cleaned it. He was very nice, upfront about how it would be done and the cost. I would absolutely recommend your company to anyone
The dry time wasn't 4-6 hrs
The carpet looks great and the technician was very professional!
Friendly, informative, and trusting
Did not feel like the job was as good as last time. Of course that was 3-4 years ago and carpet is older. Guy was here an hour and a half; thought it could have been more thorough.. just not as impressed as the first time.
I like that you use only water to clean!! Carpets still look clean and smell fresh not just wet
Give price list ahead of time
I like that you don't use detergents to clean the carpet. The carpets definitely look better and stay clean longer after clean with your method.
Josh was very professional when we discussed the various options available to me.
Very professional
He did not move any furniture that weighed less than 50 lb and he was here maybe 35minutes
Very professional!!great work!
The technician was very kind and did a great job!
On time and great service & cleaning.
I love the way the carpet looks when done! Good job!!
When I felt I did not get the results I should have the first time, the manager sent someone back out that day I answered the survey. The technician that came out was very nice, personable and explained the process to me, not really done the first time with a different technician.
My floors looked very good when he was finished and still do the day after. I had been unhappy with the results and Zerorez wanted to make it right and came back and did a great job. Took it from a bad experience to leaving me very happy. I really appreciate how they wanted to make it right. I would recommend them. I really feel the 1st technician was not a good communicator and that led to a bad experience.