Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 26, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have always been pleased with the service and personnel. Many thanks
Report a concern   March 26, 2017 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promt professional efficient and through
Thank you
Report a concern   March 26, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used, yet cleans well.
Report a concern   March 26, 2017 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quick appointment time and Chase the technician was very good at identifying the problem. The cost of the treatment for the dog accidents seemed high, but it is the first time I had to have it treated at $1200.00. Overall It think the carpet and couch look good.
Report a concern   March 26, 2017 — Rated 10 out of 10 by C.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good price, met my schedule, clean & fresh carpet!
Report a concern   March 25, 2017 — Rated 10 out of 10 by Gwen Alford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, friendly and good service.
Report a concern   March 25, 2017 — Rated 7 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was friendly, kind and accommodating. We had some high traffic areas that didn't clean up as much as I hoped...
Report a concern   March 25, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did an excellent job. Very courteous too.
Report a concern   March 25, 2017 — Rated 10 out of 10 by Chris Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication and quick service. Service guy was really cool and worked quickly but effectively.
Report a concern   March 25, 2017 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job.
Report a concern   March 25, 2017 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent pricing/love when you offer specials keeps me a loyal client & I recommend your firm to everyone!! All your techs are great but I must give the gold star to your very professional & knowledgeable tech "Joe ". He's the "BEST". Please let him know. From the Last name removed Family!
Report a concern   March 25, 2017 — Rated 10 out of 10 by Kimberly Garrad Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did an excellent job and was very helpful and courteous! I've already recommended Zerorez to a few people and will continue to recommend to many more! ❤
Report a concern   March 25, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there are no harsh chemicals.
Report a concern   March 25, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, great service, knowledgeable technician
Report a concern   March 24, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way zeroez cleans. It respects the environment.
Report a concern   March 24, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your services are very good and I would use you again.
Report a concern   March 24, 2017 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The shampoo works well. Carpets are really clean. Smell is good. Safer
Report a concern   March 24, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the whole process. Carpets dry super fast.
Report a concern   March 24, 2017 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service technician was wonderful. I was very concerned about my cats and we work together in order to make sure they were kept safely in a room.
Report a concern   March 24, 2017 — Rated 1 out of 10 by N.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very late. Personnel answering the phone could not be understood.
Report a concern   March 24, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how you clean. Alvin the technician who was out was wonderful. he was professional, nice had genuine concerns about my carpet and tile. I will have Zerorez come back out and finish my whole house!!
Report a concern   March 24, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT GUY!
Report a concern   March 24, 2017 — Rated 0 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the carpet smells bad
Report a concern   March 24, 2017 — Rated 10 out of 10 by Cassie/Mike Snider Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest and thoughtful technicians.
Report a concern   March 24, 2017 — Rated 9 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

representative, Torrence , provided excellent service
Report a concern   March 24, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean the carpet feels. But the best part is your tech, Kyle Rogers. He does a great job making sure that my carpets look as good as they can.
Report a concern   March 24, 2017 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning process worked as advertised, stains just disappeared. Our tech was outstanding.
Report a concern   March 24, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez exclusively for several years and recommended them to everyone I know. My 19 year old carpets come out looking like new every time they are cleaned!
Report a concern   March 24, 2017 — Rated 9 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You stood behind you work and returned to do some follow up. Darwin was great!
Report a concern   March 24, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David was great--he did a really good job on my carpet and handled the equipment malfunction quickly and efficiently, and was very pleasant ! I will give him high marks!

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