Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every thing looked great and I recommend Dave Thomas

Report a concern   March 31, 2017 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are concerned about the service you provide

Report a concern   March 31, 2017 — Rated 10 out of 10 by Jason Bland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I very much enjoyed the professionalism provided by the gentleman with whom cleaned my carpets.

Report a concern   March 31, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & excellent job!

Report a concern   March 31, 2017 — Rated 10 out of 10 by K.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are quality and make my carpet look like new. Also the carpet dries quickly.

Report a concern   March 31, 2017 — Rated 10 out of 10 by Craig Liebendorfer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistent, uncompromising quality. I have been using Zerorez for years and would gladly recommend them to anyone.

Report a concern   March 31, 2017 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great fast and friendly service with a fair price!

Report a concern   March 30, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, very effective, no smell, dries quickly, friendly/knowledgeable staff.

Report a concern   March 30, 2017 — Rated 8 out of 10 by D.L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was charged $75 to get cat odor and urine out of master bedroom carpet. Didn't work. Room still smells.Technician Devin was very prompt.Didn't cover shoes with booties. Id like a refund of $75.

Report a concern   March 30, 2017 — Rated 4 out of 10 by T.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We still have pet stains & urine smell and paid the extra money for them to be eliminated.

Report a concern   March 30, 2017 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great and the technician did an amazing job. Big Thank you!!!

Report a concern   March 30, 2017 — Rated 7 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpets stayed excessively wet after cleaning. Some areas were still wet enough to soak through socks over 6 hours after cleaning with fans on.

Report a concern   March 30, 2017 — Rated 0 out of 10 by C.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your tec spent 90 minutes trying to sell me on items I didn't need and 45 minutes cleaning the carpet. ANd he did a poor job. Horrible service, horrible company. How dare you preach your name on a christian radio station when all you do is try and sell sell sell. I know Frank and Starlene personally and will be providing them my feedback

Report a concern   March 30, 2017 — Rated 10 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional.

Report a concern   March 30, 2017 — Rated 3 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was great, the miscommunication over the pricing over the phone was what disappointed us.

Report a concern   March 30, 2017 — Rated 5 out of 10 by T.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I first have to say the tech was very nice, helpful and professional. In the end, several areas of the tile down the entry hall to the front door have places that were missed. This is the last part that was competed and I think it might have been a little rushed. Of course you can only see this once the floor dried and the sun shown on the floor (then it was very apparent). Also, $250 to steam one show was very excessive. My wife believed that tile was charged at $1 per sq. ft. based on what she was told, so we had the shower done. After the first attempt the tech made it did not look good at all. Still soup scum and mildew. I had to ask the tech do it over and he did, but still did not get the shower entirely clean. The tech could only reach to about the six foot level and our shower is about 5' X 5' with two full walls and one half wall, about 75 sq feet. $250 for an incomplete job is just crazy. Our bill was $1100.

Report a concern   March 30, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really works

Report a concern   March 30, 2017 — Rated 10 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, carpets/tile floor look amazing....compared to what we started with :)

Report a concern   March 30, 2017 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seems like there are streaks on the carpet. I will vaccum and see if they go away. This was a problem last time as well.

Report a concern   March 30, 2017 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience. Carpet looks like new.

Report a concern   March 30, 2017 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have the very latest equipment for this work and our serviceman did a fantastic job.

Report a concern   March 30, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green cleaning methods (esp important with young children), very thorough job, honest and direct, prompt service

Report a concern   March 30, 2017 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job of cleaning carpet. Representative knew what he was doing and was very friendly. He did not know that we had made our purchase under your ad in the newspaper.

Report a concern   March 30, 2017 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you are prompt
and you get the job done quickly and perfectly.

Report a concern   March 30, 2017 — Rated 5 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was cleaned Monday am and still damp Wednesday evening.
Others have helped move furniture back and put blocks under it.
He was careless about wearing plastic foot covers inside and outside

Report a concern   March 30, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our 25 year old carpet is so soft and clean. Out technician, Durnell McNeil, seemed very knowledgeable, and did an excellent job.

Report a concern   March 30, 2017 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was kind and hot out all the spots

Report a concern   March 30, 2017 — Rated 10 out of 10 by S.A.S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Explained what he needed to do and showed before and after with photos.

Report a concern   March 30, 2017 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very friend nice young men .

Report a concern   March 30, 2017 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job!!


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