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based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It gets the job done with out soaking the carpet.
My carpet looks brand new and the tile grout is back to the original color! I highly recommend Zerorez!
Great job!
Professional, well-trained, knowledgeable and friendly staff from initial booking through actual cleaning. And the doors look great too!
great customer service
promp service
the service is the best
Live the fact the Zerorez is environmentally friendly. It doesn’t leave that wet smell for days. Our technician Dez G. was fantastic! He was able to get out stains that I thought were impossible!
No soapy residue and dries quickly. Jeff did a great job and was very professional.
The man who came, Jeff, was very nice and explained exactly what he was going to do.
He went with me through my home to see just what I wanted done. He was knowledgeable about his products and very polite.
I like the cleaning and wax they put on my tile.
Our carpet looks fresh and clean, and I loved the quick and easy servicing.
You advertise 3 rooms for a good price which the consumer gets caught up in.i forgot about hallways and that added more to the price.
Pleasant staff and awesome service technicians
Great service and technician!
Clear up front pricing, good service people, get our carpets cleaner than anyplace else
Thank you for your business
Paul was great! I have my carpets cleaned a couple times a year but this was the first time using Zerorez. Paul took his time and made my 8yr old carpet look new! Never using another company again!
Torrance the service technician.
Professional, no chemicals
Stains and high traffic areas are still apparent. Over charged for an area - one room was larger than 200 sqft but it certainly wasn't 400 sqft so I was charged for 2 rooms and charged an additional fee for a small breeze way. I counted the 3 small breezeways as a room part of the sqft but he still up-charged me. I don't think that's good customer service or business, I feel like I was ripped off and nickel and dime. I also sent a more detailed text in regards to this.
Environmentally safe and effective system for cleaning carpets. Technician was very knowledgeable and thorough.
Quality and service
Rep professional, courteous, cleaned carpet areas well. We had a room with ink spots and we were greatly appreciative that your product removed the ink.
The carpet looked (and felt) like new again. And the young man that came out and did the work was one of the nicest and most considerate workers we've ever had in our home!
Pricing is Good! Available hours are Good!
Friendly professional service and great cleaning on the carpet!
The technician was polite, explained the process to me, and did a great job.
The products work great but the customer service is excellent. Gabriel is definitely a great example for your business. Thanks
Carpets are very clean without chemicals. The technician worked very quickly and was finished faster than I expected. And it was completed at a good price. I will only use Zerorez.