Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   February 29, 2020 — Rated 10 out of 10 by G.O.B. Zerorez Bay Area
What do you like about our products and services?

Have used Zero Rez for many years and am pleased with your service..Scott M. and Anthony O. were both very professional and did an excellent job..I certainly will continue to call Zero Rez in the future as needed.

Report a concern   February 29, 2020 — Rated 10 out of 10 by W.G. Zerorez Bay Area
What do you like about our products and services?

On time.....professional service....pleasant workmen. Thank you for a job well done

Report a concern   February 28, 2020 — Rated 10 out of 10 by Punit Mahendru Zerorez Bay Area
What do you like about our products and services?

Excellent service.

Report a concern   February 28, 2020 — Rated 10 out of 10 by D.R. Zerorez Bay Area
What do you like about our products and services?

Service techs were friendly and efficient. They did a good job!

Report a concern   February 27, 2020 — Rated 10 out of 10 by P.C. Zerorez Bay Area
What do you like about our products and services?

Gentlemen who came out were very nice and personable.

Also, no harsh cleaning agents used.

Report a concern   February 27, 2020 — Rated 10 out of 10 by Alicia Lima Zerorez Bay Area
What do you like about our products and services?

We had our tile and grout cleaned and there was a residue left behind and some areas that weren’t properly cleaned. I called and spoke to the Manager Jason and he was extremely professional and had one of the lead cleaners, Scott come out and fix the issue. Jason was patient and professional through the entire process and Scott was fantastic! He not only fixed the issue but he checked in with us along the way to ensure we were satisfied with the results. I would definitely recommend this company. They went above and beyond for our inconvenience. They know how to treat their customers and have top notch customer service! Great job Zerorez for having Jason and Scott on your team! We appreciate what you did for us.

Report a concern   February 26, 2020 — Rated 10 out of 10 by M.S. Zerorez Bay Area
What do you like about our products and services?

technicians are very cordial and do a great job. Very easy to schedule a day and time. I would recommend Zerorez to anyone looking for an excellent company on all fronts.

Report a concern   February 26, 2020 — Rated 10 out of 10 by B.N. Zerorez Bay Area
What do you like about our products and services?

The service technician was amazingly professional and communicated very well throughout the whole process. There was a disconnect on the quote, but he called the office and got it taken care of! He did a great job and my parents are extremely happy with his work. He was even earlier than the proposed time frame.

Report a concern   February 24, 2020 — Rated 10 out of 10 by J.R. Zerorez Bay Area
What do you like about our products and services?

Easy to schedule, great follow up. Technician was prompt, polite and very professional. Excellent results and we are very happy with the service.

Report a concern   February 24, 2020 — Rated 9 out of 10 by E.C. Zerorez Bay Area
What do you like about our products and services?

i got a fast appointment day and time the 2 guys that cleaned the rugs did a good job and it was quick

Report a concern   February 22, 2020 — Rated 10 out of 10 by J.V. Zerorez Bay Area
What do you like about our products and services?

Easy to schedule, Gentleman (Justice) who did the work was awesome.

Report a concern   February 22, 2020 — Rated 10 out of 10 by O.S. Zerorez Bay Area
What do you like about our products and services?

Technician was on time and professional.

Report a concern   February 21, 2020 — Rated 10 out of 10 by Diane Milburn Zerorez Bay Area
What do you like about our products and services?

They did an AWSOME job. I was extremely pleased

Report a concern   February 20, 2020 — Rated 10 out of 10 by M.P. Zerorez Bay Area
What do you like about our products and services?

I've been a customer to Zerorez for many years.
Carpet stays cleaner longer due to no soap residue left from traditional carpet cleaning techniques.
Always arrive when promised!
Always professional!
Fair pricing!
Quality work!
Highly recommend!

Report a concern   February 20, 2020 — Rated 9 out of 10 by Paul Weir Zerorez Bay Area
What do you like about our products and services?

Getting an estimate is easy, scheduling is also easy and confirmed via email, techs show up on time with working equipment. They are professional, focused and flexible. My two experiences with some difficult carpets in large rooms has been very good. There are other areas of the campus we will be introducing you to as my budget permits. Thanks for taking great care of me. Paul Weir, Plant Manager, Saratoga High School

Report a concern   February 19, 2020 — Rated 10 out of 10 by L.M. Zerorez Bay Area
What do you like about our products and services?

Excellent staff and products

Report a concern   February 19, 2020 — Rated 10 out of 10 by D.F. Zerorez Bay Area
What do you like about our products and services?

A+ Excellent customer service, hard workers who do the best carpet cleaning in the bay.

Report a concern   February 15, 2020 — Rated 10 out of 10 by R.P. Zerorez Bay Area
What do you like about our products and services?

Scheduling an appointment and getting an estimate was easy. Ed did a great job cleaning my carpets.

Report a concern   February 14, 2020 — Rated 10 out of 10 by Nancy Battellaw Zerorez Bay Area
What do you like about our products and services?

Very easy to schedule; Gabriel arrived promptly and was most personable.

Report a concern   February 14, 2020 — Rated 10 out of 10 by M.M. Zerorez Bay Area
What do you like about our products and services?

No chemicals, residue.

Report a concern   February 14, 2020 — Rated 10 out of 10 by S.H. Zerorez Bay Area
What do you like about our products and services?

The technician was courteous and completed our job professionally. Our carpets look great!

Report a concern   February 13, 2020 — Rated 10 out of 10 by E.B. Zerorez Bay Area
What do you like about our products and services?

I like that you don't use chemicals when cleaning carpets.

Report a concern   February 11, 2020 — Rated 9 out of 10 by T.G. Zerorez Bay Area
What do you like about our products and services?

I like that it is non-toxic, and I am satisfied. I would recommend it. Job well done.

Report a concern   February 9, 2020 — Rated 10 out of 10 by M.K. Zerorez Bay Area
What do you like about our products and services?

Justice and Lyric were professional and did get job. They pay attention to detail.

Report a concern   February 9, 2020 — Rated 10 out of 10 by G.O. Zerorez Bay Area
What do you like about our products and services?

Through cleaning and courtesy for clients suggetion.

Report a concern   February 9, 2020 — Rated 10 out of 10 by C.W. Zerorez Bay Area
What do you like about our products and services?

Arrived later than expected, but provided good service. The carpets looked better than they have for a long time. I will definitely use this service again!

Report a concern   February 9, 2020 — Rated 10 out of 10 by S.P. Zerorez Bay Area
What do you like about our products and services?

The two men who performed my cleaning service were great. They let me know when they would be arriving. They were polite. One was very concerned about my cat getting out, which was so thoughtful (she didn't). Everything looked wonderful when they finished and there was absolutely no smell. I'm very pleased.

Report a concern   February 9, 2020 — Rated 10 out of 10 by D.R. Zerorez Bay Area
What do you like about our products and services?

Efficient, friendly technicians. Respectful of household items. Do a thorough job and the carpets are left clean without any flip or crunchy feel.

Report a concern   February 8, 2020 — Rated 10 out of 10 by C.B. Zerorez Bay Area
What do you like about our products and services?

Great cleaning service. Staff was fabulous, very amiable and efficient. The job was quick and complete.

Report a concern   February 7, 2020 — Rated 10 out of 10 by R.P. Zerorez Bay Area
What do you like about our products and services?

Personal attention to my concerns, and almost full explanation. Did not know there was a protectant extra change after the serviceman came over and told me before the job. The quote was a requote from a prior carpet cleaning which did not have any mention of a protectant.
Secondly I have 36 outdoor sunumbella drapes in our arbor and unfortunately you do not do that work.

When you have occasional specials send them but do not put me on a mailing list.
Thank you


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