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Client Testimonials
We have always been happy with Zerorez in the past. Our most recent visit - not so much. The tech was semi-friendly and left a large spot untreated (which I had pointed out to him). I treated it with your Zerorez spray after he left, and I was able to remove most of the spot. He also up charged me $20 for an "oversize" room that I've never been charged for before. I asked for a $20 refund, but I have not received the refund to date.
I prefer to not have this tech visit our home again. Please DO NOT SHARE THIS COMMENT WITH MY NAME ATTACHED WITH THE TECH.
I will give Zerorez one more try, but if I am unhappy then that will be the last visit scheduled.
Otherwise, all visits have been excellent.
Professional
The service was excellent and the technician was outstanding. His name is Mike.
I called back the next day and I’ve yet to hear from Zerorez regarding some spots which have come back, which were not caused by animal secretions. I would like to hear back from someone again to retreat some spots.
Your service left our floors very noticeably clean. They look like new. The technician was excellent. Timely completion of work. We are very pleased.
The staff was professional and knowledgeable.
Great job cleaning and reviving our carpet. Super service. Appointments readily available.
Professional and friendly- worked efficiently and did a great job!
Will Thrasher does an absolutely perfect job — & is so friendly, prompt, courteous, & professional. 10 stars every time. & Zerorez process is easy to navigate from scheduling to feedback! THANK YOU for yet again another fantastic job. & Thanks personally again to Will!
Great job. He was very thorough and explain everything. Great customer service skills
Very professional with both services!!
Good service and very thorough
The professionalism of the technician and how clean they get the carpet
Also the timely manner of their arrival.
Good n fast service
They were in time. Friendly he knew what he was doing. Didn’t take that long to get the stains out of my carpet.
Very thorough and efficient.
My technician was great. He did a great job.
Had great experience with Zerorez for my carpet cleaning. Jacob our tech finished earlier job early and reached out to come early. Before starting, he walked through our home, assessed areas and discussed plan for work in each room. Rooms looked great when done. No surprises with pricing when finished. We would recommend Zerorez for anyone looking for reliable and professional services. Carolyn B.
The technician was very polite and did a good job.
Customer service, professional and good job cleaning
Everything!
Employee was very courteous. Carpet was nicely cleaned
Service was great, thorough and well explained!
Thorough cleaning and the detection equipment for pet stains that have gone to the carpet padding
The employee that cleaned was a professional who was friendly, kind, and very knowledgeable about the service he provided. We are very pleased with the work that he did cleaning the carpet. We even had a guest who thought the carpet was new! Great job and we will use your services again. Thanks!
Professional and efficient! Always received great customer service and great work. I had my carpets and air ducts cleaned over the past few years.
The technician you sent was efficient, friendly and eradicated the problems.
Everything was cleaned and smells so nice.
Friendly service tech but several simple stains did not come out.
Tech was extremely friendly, courteous and knowledgeable (and on time!).
It’s clean