Client Testimonials

Efficient and professional service.

My carpets are old and I have pets and they great after your service. It is amazing.

No soap left over on the carpet.

Your service is unique in the industry since you don't leave a residue that actually attracts dirt.

the tech was awesome

Our zerorez associate was very profressional.. He was on time, friendly ,and very efficient. We would recommend your services !

the customer service was awesome

The technician was polite and it was over very quickly. He was informative and on time, definitely would make another appointment in the future and tell all my friends and family.

Kyle was very professional and he worked very hard to make my carpet look 100 percent better. I will be using your company again and I will suggest that family and friends use your company as well.

Arrived on time, carpet is very clean and took care of our pet problem. Thanks.

I did forget to move a chair back so we have one spot that didnt get cleaned. But Ma' Juan did a great job and was professional, respectful, timely and courteous. I will recommend your company moving forward.

The technican was very professional and knowledgeable on the product and services. Although the cleaning process he kept the home owner informed of what he was doing and how long it would take. My experience was a very positive one and I have already referred this service onto family and friends.

The service technician was friendly, courteous and thorough. Lee did a great job all around.

No chemicals

I would also like to suggest that the quote for service given over the phone be more accurate. I have now used your service twice and both times the guys walks in and immediately starts to up-charge the quote saying that they have the final say. They said the standard size is approx. 12x12 I was told by a manager it was 12x15. Your charge for the pet package the guy said was $30.00 a spot, who could afford that? This was not told to me in the quote. So, I spent the first 30 min of service time in dispute with these extra charges versus the original quote. This made me very angry and you should tell the customer up front the quote is not real. You should fix this! Your product & service is good but customers don't like to feel taken advantage of. Thank you

The service was great and the technicians were very knowledgable and helpful and friendly.

Very satisfied

the difference was amazing...!
i will definitely sing your company's praises and refer others to you.

Lee and Brandon, the service techs who came to my house, were outstanding to work with! It was overwhelming to deal with a flooding situation, but they made the process much easier to handle. Although I would never wish the situation on anyone, if it does happen, you can't have better people in your corner. They were an absolute pleasure to work with and I can't recommend them highly enough!

What I like: your products really work. My carpets look amazing and our service rep, Eric was awesome! He was professional and on time. He was patient with all my questions and I appreciated his honest and informative answers. I could not have asked for a better experience! My husband and I think it was the best money we have spent in a long time. Our only negative was that we didn't get our carpets cleaned sooner!

Our carpet looks great! We bought a foreclosure and the carpets were very dirty. I would say that about 80% of the spots completely disappeared and the spots that are left aren't too noticeable. Great job and great pricing!! Will definitely recommend you guys to everyone!

Mike Whited, my technician was very professional and did a great job. The carpet dried quickly without an odor.

Excellent customer service, from the call to schedule to the tech who came to the house. I had three specific flooring issues, and the scheduled listened and relayed all the detail to the tech, who arrived at our house fully prepared.

Your technician, Moss, did a great job from beginning to end keeping me informed throughout the process. My carpets look great. The chemical you use to clean the carpet smelled like an air freshener (very pleasant)

Looks great and great service

The cost was very reasonable and the quality was great. Almost every stain we struggled with came up instantly.

Zeroes employees are very friendly, clean and punctual. We were impressed with their quality of work as well. The carpets looked beautiful after Zerorez was finished. The employee even showed me the soap residue that he was getting out of the carpet from a previous cleaning. The carpets looked brand new when he was finished. We will definitely be using Zerorez for all of our other rental properties as well as recommending Zerorez to our clients and friends.

The fact that they are natural....

Service was wonderful and the products work great...I wasn't expecting our off-white 10 year old burber carpet to look brand new!

It seems everytime I use Zerorez the carpets are cleaner and house seems fresher than any other carpet cleaning system I've ever used. The technician is very professional and proficient in his work.

Quality cleaning and reliable service. 3rd time we've used zerorez and we are always pleased. Love that they are professional and always call ahead and show up on time.