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Client Testimonials
Great job on carpets and stairs and the technician was cheerful and efficient. I did have one stain (dog stain) that did not respond well to the cleaning but was a tough stain. I'll look online for a solution. We have used Zerorez on three of our houses and would not use anyone else.
What I really liked is how clean the air smelled after the carpets were cleaned with your product. It was like a fresh rain.
I also appreciated that you representative arrived during the timeframe that was given to me.
Service was excellent and your products cleaned my sofa and floors beautifully!
Carpet came out great.
Your product is "green" and your service is professional.
Value and results
As clean as my carpets have been since I moved into my house. Lee and Tony did an excellent job and were personable and professional.
The technician that came out was extremely polite and friendly. I had to reschedule the appointment twice and the appointment agent was very nice about it. Additionally, we had our carpets cleaned in the past with little improvement to appearance in high traffic areas, such as our entry stairwell. Michael communicated well, checking in with me as he completed each section and I really was surprised and pleased with how well the stairs turned out. They look so much better, more even in color without the dark discolored traffic stains.
Customer service was excellent!
Very thourogh!
The technician was able to get my areas of concern very clean and I was very pleased. The only thing is that my carpet was still damp 3 days later and I am concerned about possible mildew. I thought it was a dry process?
your service gay was very informative he was on time very friendly.
tech were very knowledgeable. and helped my wife a great deal
The technician did a good job. He was polite, listened and communicated well.
Professional service person and great results
Very professional technician. Great results!
Service was great. cleaning was very good. I wanted to get the couch cleaned but it was fairly expensive so I held off. Overall very satisfied.
clean, good service, quick,
Quality work and zero rez!
On time, friendly tech, great cleaning.
Very friendly, knowledgeable, hardworking technician.
As a first time customer, I was very pleased with the professionalism, customer service and the outcome of my carpet and chair.
Thanks
The service technician arrived on-time (early, actually) and was a true pro. He was upfront about pricing, the condition of our carpet and what the result would likely be after cleaning, and performed a professional, thorough cleaning in a reasonable amount of time. The carpets look great and exceed my expectations, and I love the fact there is no lingering chemical smell or residue left over. I will certainly use Zerorez for future cleanings and recommend to others seeking a cleaning service.
You came back and made good on your satisfaction gauranteed promise!!!
I like the pet-friendly chemicals you use. The techs are very professional and work quickly. They are also very good about setting expectations and delivering :)
The installer was great
Trevor came in and went straight to work - no sales pitch - no typical, scammyness that usually comes with a carpet cleaning. We got a quote over the phone, and that is what I paid - no questions asked -- GREAT experience.
They said it, he did it, I paid it.
Customer service provided by the service tech.
I was so amazed at the results! Our carpet was heavily soiled and I was very skeptical that it would make a difference. We are extremely impressed.
David was wonderful and the carpets look great. It's over twelve years old and a off white Berber that had some really nasty stains. Some of the stains he was not able to get out but on the whole it looks significantly better! I've already recommended zerorez to everyone I know! Thanks!