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Client Testimonials
Bobby was great to work with and did a fantastic job on cleaning our carpet. I have used other carpet cleaning services and you get what you pay for. Zerorez is the carpet cleaning service I will use now. Great job! Thanks Zerorez and I am already telling friends and family about your service.
The service tech, Eric Jackson, was very informative and efficient.
And I love that the carpets do not smell like bad perfume and are so
soft. Definitely an improvement over all the "old style" cleaners.
Variety of products are great, but the associate that came out to clean the carpet was the best. He provided us with excellent information and really seemed to care. I would certainly say that he did a terrific job on cleaning the carpet and provided us superior customer service.
Even though I was not present for the service, I understand that Moss was very cordial and explained the process well. We were initially impressed with the "No Chemicals" method, and return policy.
I loved the aroma of the cleanser. Although, I did not have any bad spots, the carpet got pretty clean. The saleman was efficient and very professional. However, in your radio ad, you should let people know that they are expected to pay an additional fee for gas.
I like the customer service, as well as the notification prior to coming.
The technician was very knowledgeable and personable. Ross was very informative. I think we will follow up with his suggestion of getting the air filter.
Punctual and did a good job of getting out difficult stains. The balance of the carpet looks like it did after installation. Pricing jumped a bit from the initial (doubled), but still had the service done. Feel that the initial appointment phone call should have done a better job of setting expectations.
Very fast and the guy that cleaned the house has very nice.
The serviceman arrived on time but more than that we were very happy with the results!
I liked how my carpets looked after being cleaned - they looked brand new. Also, there was no chemical odor and I also appreciate the fact that the products are pet-friendly. Everyone at Zerorez - from the person I initially spoke to, to the person who confirmed my appointment, to the technician were all very helpful and provided great information. I would highly recommend Zerorez. Thank you again.
The technician was very professional. He adhered to your company policy, when offered a tip he refused to accept it and told me that it was against company policy and thanked me for the offer. The only thing is that some of the stains are starting to re-appear now that the carpet is dry.
The service tech was great, smart and very sociable. My kids loved him.
Ryan was very professional and friendly. He was honest about what he could do or couldn't do. Great job.
Great insure person and the carpets look great.
I was very pleased with the professionalism of the technician, as well as his willingness to work out encountered difficulties. Your cleaning method was also very effective!
Professional servicemen, very effective, no weird chemical smell afterwards (I hated that when I used other companies), great customer service over the telephone.
Bobby is the best.
The technician was very nice, knowledgable, and willing to work around small children. We did our best to keep our daughters out of his way but he was more than happy to talk to them and explain what he was doing. We have hardwood floors so he was careful to clean up any water that hit the floor and he wore disposable covers on his shoes in order to keep from tracking in dirt or debris into the house. Our furniture has never looked so good, even when we first purchased them! We will be having Zerorez come back and do more cleaning at our house again.
Courteous, friendly, professional services.
Products work great!
Good work and friendly, professional representative.
Danny was great; very professional, courteous and prompt. My carpet and sectional sofa are immaculate. Since you don't use chemicals, I don't have that residual chemical smell, just the smell of "clean". I'm also not worried about my family rolling around playing on the floor.
No oder it cleaned the carpet and made it stand up again, the tech was greart. I'm still waiting on my in home cleaning kit that was advertised with the service specail
Fantastic customer service!
Ryan, was the young man that did our service. He was stricly professional in every way, polite, informative on any question I had and as for your product, so far my carpet looks great,,,I will be using you again..
Stains never come back..carpet looks new...staff is very courteous and timely
Erik was very professional and did a very good job cleaning the floors.
Richard was great! He explained exactly how the process works and made sure I was informed about how Zerorez charges for various services. He did an awesome job and my 10 year-old carpet looks brand new!!!! Your entire company did exactly what they said they would do, from emails to follow-ups. I have already passed out Richard's business card to a number of neighbors and friends. Thanks for your professionalism it is very uncommon in today's business environment.
One extremely pleased customer,
Name removed
Carpets looked new after cleaning. Service was excellent.