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Client Testimonials
I was surprised at how clean the technician was able to get the soiled areas of the carpet.
clean, clean, clean
With 5 kids a dog and a cat my carpets were wasted. Your service far exceeded any expectations I had. Matt was a great guy! Thanks so much!
You are prompt, polite, and professional. Our technician, David was very nice to work with.
My carpet feels new again! It's soft and fresh..
They stand behind their guarantee.
I appreciate the fast service of Zerorez. The service people are always prompt and quickly complete the job.
The gentleman that cleaned my carpet was very courteous & professional. He did a great job & the carpet looks so much better.
Service rep was prompt, polite and efficient. My old stained carpet looked considerably better after cleaning.
Professionally managed company.
jUSTIN WAS GREAT... KINDA WAS EXPECTING MORE FROM UR PRODUCT.
The gentleman helped move furniture, which my husband and I couldn't move. He did a thorough cleaning job with your product, which is environently friendly.
I am very much pleased with the results.
Your technicians are great. I learned that they are charged with a fee when returning for stains that reappear. I will continue to use Zero Res until I find a company that I can feel comfortable calling back when a second trip is needed and who also leaves as little residual as possible. I am satisfied that your techs do the best job they possibly can with the products they have to remove most stains. I have regularly cleaned my carpets for over 30 years now and I know that some stains require a second cleaning and that some are impossible to clean. I had some fresh stains in my carpet this last cleaning that did not come out. Rather than cause an unfair charge back to the young man who worked so hard to clean my carpet, I explained to all of my Thanksgiving guests why the stains were still there. Since all of them are family members or close friends and most of our family gatherings are in my home, they know first hand that my carpet is always clean and seldom has stains. I did recommend Zerorez to any who have pets with allergies, but since most are more concerned about resolution to stains, they were not impressed.
The service of Matthew Craft was excellent....He is a wonderful assett to your company....Thanks...Rev. and Mrs. Bill Last name removed
I like that it was odorless and did not leave the carpet wet for more than a day. The service tech - Eric Spruill - explained the process in detail and didn't mind my asking lots of questions. I will most likely use Zerorez again for other services, like air duct, area rug and furniture cleaning.
Cleaned carpet well. Tech was helpful.
I appreciate the fact that the guy who came out to our home took the time to explain the process and was honest with us about what to expect, he did not give us false expectations of what we should expect the carpet to look like after the cleaning. We were pleasantly surprised by the fact that the spots did not return the next day(which happened previously with another company) and the carpet did not take long at all to dry. We will definitely use Zerorez for future carpet cleanings.
The 2 service people, Matthew and Ryan were very nice, knowledgeable and service oriented. the results are fantastic!
The technician was thorough and very informative. My carpet which hasnt been professionally cleaned since we had it installed nearly 6 years ago, is about 80% better! Our Thanksgiving company commented on how clean and new it looks! Thanks Zererez and I will use you again.
I enjoyed that the technician was knowledgeable, well mannered, and professional. He provided a thorough inspection of areas to be cleaned as well as made recommendations for future services. The drying time was actually less than the four-six hors as I had been told. Overall, I was very pleased with the service that I was provided, and I will be using them for my carpet needs moving forward.
They are neat and clean and quick on the job. All of the equipment is in their truck.
Very effective cleaning service.
Thank you very much for a job well done. My carpet looks new and it smells soooooooo good. I will highly recommend your company to all my friends.
service was great
they made my white carpet look even WHITER! they were able to come on short notice, and I thoutght the price was somewhat reasonable.
Everything
left the room smelling fresh and clean, very knowledgeable technician who answered all my questions and was extremely pleasant.
thank you
No chemicals and no residue on my carpet.
clean and non-toxic
The service is friendly and professional. The carpets were very clean and I felt comfortable allowing my dog to roam around while the floors were drying.